Samsung GY17LSGN/XSG No images on the screen. I cannot turn on the monitor, Check Signal Cable on

Page 34

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Q & A

Self-Test Feature

Check

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

 

Solutions

 

 

 

Is the power cord connected

 

Check the power cord connection

properly?

 

and supply.

 

 

 

 

 

 

Can you see "No Connection,

 

Check the signal cable connection.

Check Signal Cable" on the

 

 

screen?

 

 

 

 

 

I cannot see the On Screen Display.

The screen shows strange colors or just black and white.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Video mode not supported" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000 ) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection.

Make sure the video card is fully inserted in it's slot.

Reboot the computer.

The screen suddenly has become

Has the video card been set

 

Set the video card by referring to the

properly?

 

video card manual.

 

 

 

 

 

 

Have you changed the video

 

Adjust screen image position and

card or the driver?

 

size using the OSD.

 

 

 

 

 

 

 

 

 

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Contents SyncMaster 153V/173V/152V/172V/193V/192V/153S/173S/153B/173B Page Notational Do not use a damaged or loose plug Use only a properly grounded plug and receptacleSet down the monitor carefully Place the monitor on a flat and stable surfaceDo not place the monitor face down Do not spray detergent directly on the monitor Are any unusual sounds or smells coming from it unplug it Refer servicing to qualified service personnelThis may cause an electric shock or a fire Do not cover the vents on the monitor cabinetDo not use or store inflammable substances near the monitor Be careful when adjusting the stand angleKeep all power adaptors apart Never insert anything metallic into the monitor openingsKeep power adaptor away from any other heat source Remove and discard vinyl bag from power adaptor before useSyncMaster 153V/173V/152V/172V/193V/192V Monitor and Stand Power Cord Signal Cable Quick Setup GuideUsers Guide and Monitor Driver Natural Color software Quick Setup Guide Warranty Card Monitor and Pivot Stand Power Cord DC-Adapter Signal CableSyncMaster 153S/173S Audio Cable Quick Setup Guide Warranty Card Monitor and Stand Power Cord DC-Adapter Signal CableSyncMaster 153B/173B Monitor saves your adjustments SyncMaster 153S/173S Terminal Headphone connection terminalRear SyncMaster 153S/173S SyncMaster 153B/173B Connecting Monitor English Main Setup Connecting Your Monitor SyncMaster 153B/173B Windows XP/2000 Windows MEClick Windows ME Driver Click Windows XP/2000 DriverPage Microsoft Windows XP Operating System Page How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System Linux Operating SystemRemoving the base Attaching a baseSyncMaster 153S/173S SyncMaster 153B/173B SyncMaster 153V/173V/152V/172V/193V/192V SyncMaster 153S/173S SyncMaster 153B/173B No images on the screen. I cannot turn on the monitor Check Signal Cable onCan you see Video mode not supported on the screen? Can you see No ConnectionUnbalanced Question Self-Test Feature Check Judging the monitors working condition General Dot Acceptable Horizontal 31 ~ 81 kHz Vertical 56 ~ 75 Hz Plug and Play Capability Horizontal 31 ~ 61 kHz Vertical 56 ~ 75 Hz Dot Acceptable Horizontal 31 ~ 81 kHz Vertical 56 ~ 75 Hz Plug and Play Capability 7kg With Basic Stand Plug and Play Capability General Plug and Play Capability Dimensions WxDxH / Weight Page Model Name SyncMaster 173S Page Model Name SyncMaster 153B Page Model Name SyncMaster 173B Plug and Play Capability PowerSaver SyncMaster 153V/152V/153SSyncMaster 153B Max 36.0W Max 2W Max 1WSyncMaster 173V/172V/173S Max 40.0W Max 2W Max 1WSyncMaster 173B Max 42.0W Max 2W Max 1WSyncMaster 193V/192V Max 45.0W Max 2W Max 1WHorizontal Frequency Preset Timing ModesSyncMaster 153V/152V Vertical FrequencySyncMaster 173V/172V/193V/192V SyncMaster 173S/173B SyncMaster 153S/153B Chile Sonda S.A Italy Thailand United KingdomInterlace and Non-Interlace Methods ResolutionDot Pitch Plug & PlayUser Information FCC Information User InstructionsIC Compliance Notice European NoticeEurope Only Why do we have environmentally-labelled monitors?MPR II Compliance PCT NoticeLead What does labelling involve?Environmental Requirements CadmiumMercury Why do we have environmentally labelled computers?CFCs freons TCO Development Environmental requirements Flame retardantsEmissions ErgonomicsEnergy EcologyHow to delete the Natural Color software program How to install the Natural Color softwareNatural Color Software Program For Better Display Power Off, Screen Saver, or Power Save Mode What is Image retention ?Suggestions for specific applications Page Authority
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