Samsung LS20CMZKFVSCI, LS20CMZKFV/XJ, LS22CMZKFV/XJ, LS20CMZKFV/EN Cannot see the On Screen Display

Page 17

Troubleshooting

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the "Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" message appears for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

Q:There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

A:The monitor is in PowerSaver mode.

A:Press a key on the keyboard to activate the monitor and restore the image on the screen.

A:If there is still no image, press the '' button. Then press any key on the keyboard again to activate the monitor and restore the image on the screen.

Q:Connected using the DVI cable?

A:You may get a blank screen if you boot the system before you connect the DVI cable, or dis- connect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.

I cannot see the On Screen Display.

Q:Have you locked the On Screen Display (OSD) Menu to prevent changes?

A:Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds.

The screen shows strange colors or just black and white.

Q:Is the screen displaying only one color as if looking at the screen through a cellophane paper?

A:Check the signal cable connection.

Image 17
Contents LCD Monitor Unpacking Package ContentsFront Your Monitor Initial SettingsCustomized Key RearUsing the Anti-Theft Kensington Lock Cable holding ring Connections Connecting CablesAttaching a Base Using the Stand Folding the basePage Self-Test Feature Check 2033SW Self-Test Feature CheckEnvironment Useful TipsNo images on the screen. I cannot turn on the monitor 2033SW Check ListScreen suddenly has become unbalanced Cannot see the On Screen DisplayScreen shows strange colors or just black and white LED is blinking but no images on the screen Screen is out of focus or OSD cannot be adjustedCheck when MagicTune does not function properly 2033SW Q & a MagicTune doesnt work properly2233SW Self-Test Feature Check 2233SW Check List Cannot see the On Screen Display Screen suddenly has become unbalanced Check when MagicTune does not function properly 2233SW Q & a
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LS20CMZKFNASEN, LS22CMZKFV/ZA, LS20CMZKFVA/EN, LS20CMZKFV/CH, LS20CMZKFVSCI specifications

The Samsung LS20CMZKFV/EN and LS20CMZKFVA/EN are innovative computer monitors designed for users seeking an exceptional visual experience combined with versatile functionality. Both models are part of Samsung's lineup of high-quality displays and come with several advanced features and technologies that enhance usability and performance.

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