Samsung RN15PSSANC/EDC, RN15PSSSNC/EDC, RN15PSSMN/XSJ, RN15PSSPN/EDC, RN15PSSPS/EDC Troubleshooting

Appendix

Troubleshooting

If you have a problem setting up or using your TFT-LCD monitor, you may be able to solve it yourself. Before contacting customer service, try the suggested actions that are appropriate to your problem.

Table 5. Troubleshooting problems – Image

What you see...	Suggested Action	Reference
Screen is blank and	„ Ensure that the power cord is firmly	Connecting your TFT-
power indicator is off	connected and the TFT-LCD monitor	LCD Monitor, page 5.
	is on.
"Check Signal Cable"	„ Ensure that the signal cable is firmly	Connecting your TFT-
message	connected to the PC or video board.	LCD Monitor, page 5.
	„ Ensure that the PC is turned on.
"Sync Out of Range"	„ Check the maximum resolution and	Display Modes,
message	the frequency on the video port of	page 26.
	your computer.
	„ Compare these values with the data
	in the Display Modes Timing Chart.
The image is too light or	„ Adjust the Brightness and Contrast.	Brightness, page 12
too dark		and page 13.
		Contrast, page 13.
Horizontal bars appear	„ Adjust the Fine function.	Image Lock, Fine,
to flicker, jitter or		page 14.
shimmer on the image
Vertical bars appear to	„ Adjust the Coarse function and then	Image Lock, Coarse,
flicker, jitter or shimmer	adjust the Fine function.	page 14.
on the image.		Image Lock, Fine,
		page 14.
Screen is blank and	„ The monitor is using its power	PowerSaver, page 19.
power indicator light is	management system.
steady amber or blinks	„ Move the computer’s mouse or
every 0.5 or 1 seconds
	press a key on the keyboard

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