Before Requesting Service | Samsung LS23EFUKFV/XJ, LS23EFPKFV/XJ

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?	Check the connection status of the power cord.

Is the “Check Signal Cable” message displayed on the	Check the cable connecting the PC and the product.
screen?	If the message appears on the screen even if the cable is
	If the message appears on the screen even if the cable is
	properly connected, recheck the input signal by pressing the
	button of the product.

Is the “Not Optimum Mode” message displayed on the	This occurs when the signal from the graphics card exceeds
screen?	the maximum resolution or the maximum frequency of the
	product.
	In this case, set up the appropriate resolution and the fre-
	quency for the product.

Is a blank screen displayed and does the power LED blink at	This occurs when the power saving function is running.
a 1 second interval?	If you click the mouse or press any key, the screen will be
	If you click the mouse or press any key, the screen will be
	turned on.

Did you connect with a DVI cable?	If you connect the DVI cable when the PC has booted up or if
	you reconnect the DVI cable after disconnecting the cable
	while using a PC, the screen may not be displayed because
	some graphics cards do not output the video signal.
	In this case, reboot the PC while the DVI cable is connected.

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the <OSD Adjustment Lock> function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing	Check the cable connection to the computer.
the screen through a cellophane paper?	Reinsert the graphics card into the computer completely.
	Reinsert the graphics card into the computer completely.
	Check if the <Color Effect> is set to <Off>.

Is the graphics card configured correctly?	Set up the graphics card referring to the user manual.

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

Did you change the graphics card or the driver?	Please press the [AUTO] button to run the auto adjustment
	function.

Did you change the resolution and frequency appropriate to	Set the resolution and the frequency to the appropriate values
the product?	in the graphics card
	refer to the (Standard Signal Mode Table)

Is the graphics card configured correctly?	Set up the graphics card referring to the user manual.

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

Troubleshooting

5-2

LS23EFPKFV/XJ, LS23EFUKFV/XJ specifications

The Samsung LS23EFUKFV/XJ and LS23EFPKFV/XJ are exceptional monitors known for their impressive features and cutting-edge technologies. Tailored for both personal and professional use, these models offer an optimal viewing experience, catering to the diverse needs of users.

At the core of their performance is the 23-inch display, which delivers vibrant colors and sharp details. With Full HD resolution of 1920 x 1080, the monitors ensure that images and videos appear exceptionally clear, making them ideal for multimedia consumption, gaming, and productivity tasks. The screens utilize advanced IPS (In-Plane Switching) technology, which provides wider viewing angles and consistent color accuracy. This means that no matter where you're sitting, you can expect to see rich and vivid colors without distortion.

One of the standout features of these monitors is their sleek, modern design. The slim profile and minimal bezels enhance the aesthetic appeal and allow for a more immersive viewing experience. This stylish form factor makes them a great addition to any workspace or home setup.

Additionally, the Samsung LS23EFUKFV/XJ and LS23EFPKFV/XJ are equipped with various connectivity options, including HDMI and DisplayPort. These ports ensure compatibility with a wide range of devices, from laptops to gaming consoles, making it easy to switch between different sources. Furthermore, the monitors support multiple display modes, enabling users to easily tailor their viewing experience according to their needs.

Comfort is another key aspect that Samsung emphasizes in these models. With features like flicker-free technology and blue light reduction, users can enjoy longer viewing sessions without experiencing eye strain. The ergonomic stand allows for height adjustment, tilt, and swivel, enabling users to find the most comfortable viewing position.

In terms of energy efficiency, these monitors are designed to minimize power consumption, aligning with environmentally friendly practices. Their energy-saving features not only benefit the environment but also help reduce electricity bills.

In conclusion, the Samsung LS23EFUKFV/XJ and LS23EFPKFV/XJ monitors offer a compelling package of performance, style, and ergonomic features. With stunning visuals, ergonomic adjustments, and an environmentally conscious design, these monitors are well-suited for anyone looking to enhance their viewing experience, be it for work, play, or leisure. Their combination of technology and design positions them as reliable options in the competitive monitor market.

5-2 Before Requesting Service

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

THE PICTURES ARE OUT-OF-FOCUS.

LS23EFPKFV/XJ, LS23EFUKFV/XJ specifications