Troubleshooting

Overview

Setup

OSD Mode

If the Monitor seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, then call your nearest service center.

Problem

Image or Music Files do not play back.

Each picture or slide has a different running time.

The memory card is not recognized.

Possible Solution

zPlease check the original files.

There may be errors in the original files.

zThe processing time may differ depending on the memory card type or the picture size.

zCheck if it is supported in WISELINK mode.

Check if the card is inserted all the way.

The reading time may differ depending on the card capacity and type.

Please give it a moment.

Check if the memory card is normal.

A memory card which has been formatted on a computer may not work in AV devices.

The volume changes while music is played.

There is a blank screen when switching to WISELINK.

I ejected the card, but the current screen remains unchanged.

zCheck the original file. The manufacturers may randomly set the volume when they create Music Files.

zCheck if the inserted memory card is normal.

zThe time that it takes for the device to recognize the ejection varies depending on the type and capacity of the card.

Wait for a few seconds. The screen will return to the initial card selection screen.

zEjecting the card during playback may cause an error. Press the SOURCE button on the remote to go to a different source, and then come back to WISELINK. The initial card selection screen will appear.

The music breaks up.	z	Check the music file on the memory card.
	It is possible that the music file stored in the memory card
	itself breaks up.
	z	Normal playback is not possible if the card is defective or
	the music file's quality is bad.

All of the necessary files are in the "ALL FILE" folder, but the music slide show would not start.

zThe music slide show plays folder by folder.

Therefore, even if the "ALL FILE" folder contains all of the necessary photo and music files, the slide show does not play unless both the photo and music files needed for the slide show are contained in the same folder.

In the settings menu for "Music Slide Show," I switched the mode from Repeat Music All to Repeat Music One, but it keeps repeating all music files.

zThe Repeat Music One feature is not available for "Music Slide Show."

How do I copy (save) photo (JPEG)	z	Use the USB slot below the memory card slot to copy files
and/or music (MP3, WAV) files to my	to the computer from the memory card. The USB cable is
computer from the memory card?	included in the product package.
	z	If your computer is not running Windows XP, you must

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