Symptoms and Recommended Actions

Troubleshooting

•Do not use benzene, thinner or other flammable substan- ces, or a wet cloth.

•We recommend that a SAMSUNG cleansing agent is used to prevent damage to the screen.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

•Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen sur- face.)

•The user will be required to pay costs and related expenses for repairing damages caused.

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor (video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

•The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

•For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

LH46TCTQBC/XJ, LH46TCTMBC/EN, LH40TCTMBC/EN, LH40TCTMBC/XY specifications

Samsung's LH40TCTMBC/EN and LH46TCTMBC/EN digital signage displays mark a significant advancement in business communication and brand visibility. These models are part of Samsung's extensive range of professional displays designed to cater to diverse commercial settings, including retail, hospitality, and corporate environments. With their combination of state-of-the-art technologies and user-friendly features, they stand out as optimal solutions for enhancing customer engagement.

One of the key features of these displays is their high-resolution LED screens. The LH40TCTMBC/EN boasts a 40-inch display, while the LH46TCTMBC/EN offers a larger 46-inch screen. Both models exhibit stunning clarity and vibrant colors, ensuring that content, whether it be promotional videos, informational graphics, or live feeds, is presented with exceptional detail. The displays support full HD resolution, providing crisp visuals that enhance viewing experiences in crowded or dynamically lit environments.

Equipped with Samsung’s proprietary MagicInfo software, these models allow for seamless content management, scheduling, and playback. This software supports various file formats and enables remote control of media playback, making it easier for businesses to update their messaging in real-time. This feature is particularly advantageous in fast-paced environments where timely information dissemination is crucial.

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With their blend of high performance, cutting-edge technology, and user-centered features, the Samsung LH40TCTMBC/EN and LH46TCTMBC/EN digital signage displays are excellent choices for organizations looking to enhance their visual communication strategies. They not only capture attention with impressive visuals but also empower businesses to deliver timely, relevant content that resonates with their target audiences.