Samsung LH22UDBPLBB/NG, LH22UDBPLBB/EN, LH22UDBPLBB/XJ, LH22UDBPLBB/XY manual Sound issue

Page 126

8Troubleshooting Guide

 

Sound issue

 

 

 

There is no sound.

 

Check the connection of the audio cable or adjust

 

 

the volume

 

 

("2.2 Connecting and Using a PC")

 

 

 

 

 

Check the volume.

 

 

 

The volume is too low.

 

Adjust the volume.

 

 

 

 

 

If the volume is still low after turning it up to the

 

 

maximum level, adjust the volume on your PC sound

 

 

card or software program.

 

 

 

 

 

Remote control issue

 

 

 

The remote control does not work.

 

Make sure that the batteries are correctly in place (+/

 

 

-).

 

 

 

 

 

Check if the batteries are flat.

 

 

 

 

 

Check for power failure.

 

 

 

 

 

Make sure that the power cord is connected.

 

 

 

 

 

Check for any special lighting or neon signs switched

 

 

on in the vicinity.

 

 

 

 

 

Source device issue

 

 

 

A beeping sound is heard when my PC is

 

If a beeping sound is heard when your PC is booting,

booting.

 

have your PC serviced.

 

 

 

8 Troubleshooting Guide 126

Image 126
Contents UD22B Table Of Contents Using MDC Input Source Adjustment Screen Adjustment Setup Troubleshooting 124 Guide Index Before Using the Product CopyrightCleaning StorageSafety Precautions SymbolsElectricity and Safety Installation Before Using the Product Operation Sparks can cause an explosion or fire Before Using the Product Before Using the Product Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Parts External sensorInstalling the External sensor Reverse Side Port DescriptionAssembling the Holder-Wire stand Remote Control Not available Return to the previous menuAdjusting the OSD with the Remote Control To place batteries in the remote controlSelect from Input, Picture, Sound, Setup or Multi Control IR OUT Sensor IR / Ambient Before Installing the Product Installation Guide VentilationVertical wall mount condition Embedded/Flush Mount guide Recommended distancesDimensions RS232C Cable ConnectionRS232C Cable LAN Cable TX+ RX+ Connection RS232C OUT RS232C in RS232C OUT Command Viewing control state Get control commandControlling Set control command Power On & ID=0Power control Volume control Input source control HDMI2PCHeader Command Data length Ack/Nak CMD Val1 Checksum Picture Size Control PC1, PC2, DVI, DNC, HdmipcAspect Video Wall Mode Control NaturalSafety Lock OFFBefore Connecting Pre-connection CheckpointsConnection using a DVI cable Digital type Connecting and Using a PCConnecting to a PC Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connection Using an DP CableChanging the Resolution Changing the Resolution on Windows XPChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting an External Monitor Connecting to a Video Device Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connecting to an Audio SystemUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the network box Sold separately MagicInfoMenu m Input Source List Enter Changing the Input sourceSource List DisplayPortNetwork Setting Configuring Settings for Multi ControlID Setup ID InputMDC Program Installation/Uninstallation UninstallationWhat is MDC? Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Communicate with LAN cableCommunicate with RS232C Serial cable via the LAN cable Connection Management Auto Set ID Cloning Command Retry Getting Started with MDC Using MDC Main Screen Layout Volume MenusHome Screen Adjustment AlertCustom Red Color ToneColor Temp GreenGamma Control OptionsDynamic Contrast Auto Motion PlusPicture Size PC Screen AdjustmentSize DetailTreble Sound AdjustmentBass Balance L/RVideo Wall System SetupVideo Wall FormatScreen Position PIP Size PIP SourceSound Select Fan & Temperature GeneralOSD Display Safety LockSecurity Button LockTimer TimeClock Set Holiday Management Pixel Shift Safety ScreenScreen Burn Protection Screen SaverLamp Control Tool SettingsRemote Control Panel ControlReset Edit ColumnInformation Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionUsing MDC Input Source Adjustment Source ListEdit Name Menu m Input Edit Name EnterSource AutoSwitch Settings Menu m Input Source AutoSwitch Settings Enter Source AutoSwitch If the input source is DVI or DP Menu m Picture Mode EnterMode If the input source is HdmiBrightness CustomContrast SharpnessColor TintColor Tone If the input source is DVI or DisplayPortMenu m Picture Color Tone Enter Menu m Picture Color Control Enter Color ControlColor Temp Menu m Picture Color Temp. EnterSize Menu m Picture Size EnterPicture Sizes available by Input Source Hdmi Black Level Film ModeDigital NR Dynamic ContrastLamp Control Picture ResetMenu m Picture Picture Reset Enter Menu m Picture Lamp Control EnterSound Adjustment Menu m Sound Mode EnterBalance BassTreble Menu m Sound Custom EnterMenu m Sound Auto Volume Enter Auto VolumeSound Reset Menu m Sound Sound Reset EnterLanguage Menu m Setup Language EnterMenu m Setup Time Enter TimeSleep Timer Clock SetTimer1 / Timer2 / Timer3  On Time  Off TimeMenu Transparency Setting Holiday ManagementMenu m Setup Menu Transparency Enter Holiday ManagementChange PIN Safety LockMenu m Setup Safety Lock Enter LockEnergy Saving Menu m Setup Energy Saving EnterMenu m Setup Video Wall Enter Video WallFormat HorizontalVertical Screen PositionPixel Shift Safety ScreenPixel Shift HorizontalMode TimerTimer Period3 Bar EraserPixel Side Gray Resolution SelectMenu m Setup Resolution Select Enter  Off / Light / DarkMenu m Setup OSD Rotation Enter Power On AdjustmentMenu m Setup Power On Adjustment Enter OSD RotationFan Speed Setting Advanced SettingsFan & Temperature Fan ControlTemperature Control DQ&RQWUROUser Auto Color Auto PowerButton Lock Auto ColorStandby Control OffAuto Lamp Schedule Not Optimum Mode OSDNo Signal OSD OSD DisplaySoftware Upgrade $XWR3RZHU Menu m Setup Setup Reset Enter Setup ResetReset All Menu m Setup Reset All EnterTesting the Product Checking the Resolution and FrequencyCheck the followings Adjust Brightness and Contrast Go to Picture and adjust the Colour TempSound issue Q & a Question AnswerSpecifications GeneralThis device is a Class a digital apparatus USA only PowerSaver Preset Timing Modes Specifications Appendix Contact Samsung World WideEurope CIS China Mena Mozambique Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersOptimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityWhat is afterimage burn-in? Prevention of Afterimage Burn-inFlight Time Correct disposal of batteries in this product Terminology OSDOn Screen DisplayResolution Index
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LH22UDBPLBB/XY, LH22UDBPLBB/EN, LH22UDBPLBB/NG, LH22UDBPLBB/XJ specifications

The Samsung LH22UDBPLBB/EN is a cutting-edge digital signage display designed to meet the needs of various professional environments. It boasts a 22-inch screen that delivers exceptional picture quality and clarity. With its slim design and vibrant visuals, the LH22UDBPLBB/EN is ideal for retail, corporate, and hospitality settings where impactful messaging is essential.

One of the standout features of this display is its Full HD resolution of 1920 x 1080 pixels. This ensures that images, videos, and promotional content are presented in stunning detail, making it easier for viewers to engage with the material being displayed. Coupled with a brightness level of up to 300 nits, the display operates effectively in various lighting conditions, ensuring visibility and readability.

The Samsung LH22UDBPLBB/EN incorporates advanced technology such as Samsung's proprietary SoC (System on Chip). This powerful feature allows users to run content management applications directly on the display without requiring additional hardware. The integrated SoC supports a wide range of media formats, allowing for seamless playback of videos, images, and other content types.

Another significant aspect of the LH22UDBPLBB/EN is its connectivity options. Equipped with HDMI, DisplayPort, and USB ports, the display facilitates easy integration with other devices such as media players and computers. This versatility makes it an excellent choice for dynamic environments where content frequently changes.

Additionally, the display supports Samsung's MagicINFO software, a robust content management solution that simplifies the process of creating, scheduling, and displaying content. This software provides users with the tools needed to manage multiple screens from a central location, making it easier to implement cohesive advertising campaigns or informative messaging across various locations.

Durability and reliability are essential for professional displays, and the LH22UDBPLBB/EN does not disappoint. It features a fanless design that minimizes noise and maximizes energy efficiency, making it suitable for quiet environments. Furthermore, its built-in cooling technology helps maintain optimal operating temperatures, ensuring long-term performance.

The sleek, modern design of the Samsung LH22UDBPLBB/EN complements any setting, while its VESA compatibility enables easy installation. Overall, this display combines functionality, advanced technology, and aesthetic appeal, making it an excellent choice for businesses looking to enhance their digital communication strategies. Whether for customer engagement or internal messaging, the Samsung LH22UDBPLBB/EN stands out as a powerful solution in the realm of digital signage.