Samsung SM-T719NZWEXEF, SM-T819NZKEDBT, SM-T719NZKEDBT, SM-T719NZWEDBT Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Contents SM-T719 SM-T719Y SM-T818 SM-T819 SM-T819Y Table of Contents Appendix Read me first BasicsPackage contents Device layout Keys Charging the battery BatteryViewing the remaining charging time Reducing the battery consumptionBattery charging tips and precautions Ultra power saving mode Power saving modeSIM or Usim card nano-SIM card Installing the SIM or Usim cardRemoving the SIM or Usim card Memory card microSD card Installing a memory cardRemoving the memory card Formatting the memory card Turning the device on and offRestarting the device Tapping TouchscreenDragging Tapping and holdingDouble-tapping Spreading and pinching SwipingHome screen Home screenAdding items Home screen optionsRemoving items Moving itemsCreating folders Managing panels Apps screenRearranging items Searching for items Indicator iconsIcon Meaning Lock screen Notification panel Using the notification panelFinder Using quick setting buttonsSearching for content on the device Setting search categoriesChanging the keyboard layout Entering textKeyboard layout Changing the input languageAdditional keyboard functions Dictionary Copying and pastingCapturing screenshots Screen captureSmart capture Closing an app Opening appsMulti window IntroductionTap to open the list of recently used apps Split screen viewUsing additional options Pop-up view Adjusting the window sizeMoving pop-up windows Samsung accountLaunching the pop-up view from the split screen view Registering an existing Samsung account Registering your Samsung accountRemoving your Samsung account Registering a new Samsung accountTransferring data from your previous device Store. Then, launch Smart SwitchTransferring data from a mobile device On the computer, launch Smart Switch Transferring backup data from a computerUpdating over the air Connecting the device to a computer for data transferDevice and data management Updating the deviceUsing a Samsung account Updating with Smart SwitchBacking up and restoring data Using a Google account Performing a data resetQuick connect Sharing content Connecting to other devicesTap Scan for nearby devices Connecting to a TV Streaming content on the registered TV Sharing featuresPlay Store Installing or uninstalling appsInstalling apps Galaxy AppsEnabling apps Uninstalling or disabling appsSetting app permissions Managing appsMaking calls PhoneMaking an international call Using speed dialMaking calls from the locked screen Making calls from call logs or contacts listRejecting a call Receiving callsBlocking phone numbers Answering a callDuring a voice call Options during callsDuring a video call Importing contacts ContactsAdding contacts Creating contacts manuallySharing contacts Searching for contactsTap More →Share Sending messages MessagesViewing messages Tap More →Settings →Block messages Tap Block listBlocking unwanted messages Browsing webpages Setting the message notificationSetting a message reminder InternetActivating secret mode Using secret modeChanging security settings Sending emails Deactivating secret modeSetting up email accounts → Settings →MORE →Set default accountCamera etiquette CameraBasic shooting Reading emailsTaking photos or recording videos Customising shooting modes Auto modeLaunching Camera on the locked screen Locking the focus and exposurePanorama Pro modeContinuous shot Selfie Tap Mode →SelfieHDR Rich tone NightInterval shot Tap Mode →Interval shotDownloading modes Quick settings Camera settingsCamera settings Viewing images GalleryViewing videos Creating events PlannerDeleting images or videos Sharing images or videosSyncing events and tasks with your accounts Creating tasksSearching for memos My FilesMemo Composing memosClock Stopwatch CalculatorGoogle apps Hangouts PhotosGoogle Connecting to a Wi-Fi network Wi-FiIntroduction Tap Connect Wi-Fi DirectTap Wi-Fi Direct Sending and receiving dataEnding the device connection BluetoothSending and receiving data Pairing with other Bluetooth devicesTap Unpair Flight modeUnpairing Bluetooth devices Mobile hotspot and tetheringData usage Using the mobile hotspotLimiting data usage More connection settingsMobile networks OptionsPrinting Printing contentAdding printer plug-ins Download booster Smart ManagerStorage BatteryUsing the quick optimisation feature Managing the batterySounds and vibrations ApplicationsDevice security Notifications Display Do not disturbUsers Advanced featuresLock screen and security WallpaperFingerprint recognition Registering fingerprints For better fingerprint recognitionTap Add fingerprint Using fingerprints to sign in to accounts Verifying the Samsung account passwordDeleting fingerprints Privacy Tick Sign in using your fingerprints and tap RememberUnlocking the screen with fingerprints Activating private mode Private modeHiding content Automatically deactivating private mode Viewing hidden contentTap More →Remove from Private Accessibility Removing accounts AccountsGoogle Adding accountsLanguage and input Backup and resetStorage AccessoriesAbout device Date and timeAppendix TroubleshootingForcing restart Resetting the deviceSound echoes during a call Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Remove the SIM card and memory card trays from the device Removing the batteryTrademarks Copyright
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SM-T719NZKEXEH, SM-T819NZDEKSA, SM-T819NZWEDBT, SM-T719NZWEDBT, SM-T819NZKESEB specifications

The Samsung SM-T719NZKESER and SM-T819 series tablets represent a blend of performance, versatility, and innovation, catering to both casual users and professionals. With sleek designs and robust build quality, these devices showcase Samsung's commitment to creating user-friendly technology.

The SM-T719NZKESER, often referred to in its product line as the Galaxy Tab S2 8.0, features an 8.0-inch Super AMOLED display with a resolution of 2048 x 1536 pixels, delivering stunning visuals and vibrant colors. It is powered by an octa-core processor, complemented by 3GB RAM, ensuring smooth multitasking capabilities. The tablet comes with storage options of 32GB or 64GB, expandable via microSD, making it suitable for users who need ample space for apps, games, and media.

The SM-T819NZWESER, or Galaxy Tab S2 9.7, boasts a larger 9.7-inch display with a similar resolution, providing an immersive viewing experience for videos and browsing. The device is equipped with a robust battery that supports long hours of usage, making it an ideal companion for travel or remote work. Its lightweight design enhances portability, ensuring that users can carry their productivity and entertainment on the go.

Both models support Samsung's S Pen, enabling users to take notes, edit documents, or create artwork with precision. The S Pen’s responsiveness brings an added layer of functionality, enhancing creativity and workflow efficiency.

In terms of connectivity, these tablets support Wi-Fi and LTE options, allowing for seamless internet access. With Android as the operating system, users benefit from a plethora of applications available on the Google Play Store, covering everything from productivity tools to entertainment and gaming.

Camera capabilities include an 8MP rear camera and a 2.1MP front camera, suitable for basic photography and video calls. These devices also feature fingerprint scanners, enhancing security for users concerned about privacy.

In summary, the Samsung SM-T719NZKESER, SM-T819NZWESER, SM-T719NZDESER, SM-T819NZDESER, and SM-T819NZWESEB series tablets combine superior displays, powerful performance, and versatile features. With their exceptional battery life, support for the S Pen, and robust connectivity options, these tablets cater to a diverse audience, making them ideal for both work and leisure. Whether you are a professional on the go or a student looking for a portable study aid, Samsung's innovative engineering serves to enrich the user experience.
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