Samsung SM-G361FZWASEB Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-G361F Table of Contents Messages & email Read me first Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Removing the SIM or Usim card and battery Charging the battery Reducing the battery consumption Using a memory card Installing a memory cardFormatting the memory card →Settings →Storage →Unmount SD cardRemoving the memory card Turning the device on and off Locking and unlocking the screenTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notifications panel Notifications panelRearranging quick setting buttons Using the quick setting buttonsOpening apps Installing or uninstalling appsInstalling apps Galaxy AppsManaging apps Uninstalling or disabling appsPlay Store Enabling appsChanging the input language Entering textKeyboard layout Changing the keyboard layoutUsing additional keyboard functions Copying and pastingScreen capture My FilesPower saving feature Ultra power saving modeMobile data Wi-FiNetwork connectivity Tap ConnectAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Tick Bluetooth tethering Using USB tetheringUsing Bluetooth tethering Tick USB tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Changing the sorting method Managing the Apps screenManaging panels Hiding appsOn the Apps screen, tap Settings →Sounds and notifications Setting wallpaper and ringtonesSetting wallpaper Changing ringtonesAdding accounts Setting up accountsChanging the screen lock method Removing accountsMaking calls from call logs or contacts list PhoneMaking calls Making an international callReceiving calls Options during callsDuring a video call Importing and exporting contacts ContactsAdding contacts Moving contacts from other devicesTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Viewing incoming messagesSetting up email accounts Sending emailsReading emails Taking photos or recording videos CameraBasic shooting Beauty face Shooting modesAuto SelfieSports PanoramaContinuous shot Camera settings Camera Viewing content on the device GalleryCreating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accountsVideo Playing videosWorld clock AlarmClock Stopwatch TimerCalculator Deleting clocksListening to the FM radio MemoRadio Composing memosScanning radio stations Playing voice memos Voice RecorderRecording voice memos Google apps Play Games Google SettingsPlay Newsstand DriveBluetooth About BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data About Wi-Fi Direct Wi-Fi DirectUnpairing Bluetooth devices Connecting to other devicesEnding the device connection Using the NFC feature About NFCMaking a purchase with the NFC feature Sending dataMobile printing Connecting to a printerPrinting content Adding printer plug-insTransferring data from a mobile device Device & data managerTransferring data from your previous device Transferring data from a computerUsing the device as a removable disk for data transfer Device MTPUpdating over the air Updating with Smart SwitchUpdating the device Backing up and restoring data Performing a data resetTap Backup and reset and tick Back up my data Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyTethering and Mobile hotspot BluetoothFlight mode Data usage LocationMore networks Default messaging appPrinting Mobile networksDisplay DeviceSounds and notifications Lock screen CallPersonal Backup and resetAccessibility Application managerSettings Date and time SystemLanguage and input Battery StorageSecurity About device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM2G361FZSATMZ, SM-G361FZWAXEH, SM-G361FZWATTR, SM2G361FZSAORX, SM-G361FZWAATO specifications

The Samsung SM-G361FZWANEE and SM-G361FHAANEE are two variants of the Galaxy J1, a budget-friendly smartphone that balances essential features with efficient performance. Designed for users who seek reliability and functionality without breaking the bank, both models maintain a sleek and compact design that makes them comfortable to hold and use.

One of the standout features of the SM-G361 series is its vibrant 4.3-inch Super AMOLED display. This technology provides rich colors and deep contrasts, ensuring that users enjoy a visually appealing experience whether they are streaming videos, browsing the web, or playing games. The compact size of the display also enhances usability, making it easy to navigate with one hand.

Under the hood, the Galaxy J1 is powered by a quad-core processor, which allows for smooth multitasking and efficient performance for everyday tasks. Accompanied by 1 GB of RAM, the phone can handle light applications and social media without significant lag. The internal storage of 8 GB is expandable via microSD, allowing users to increase their storage capacity up to 128 GB, which is particularly beneficial for those who enjoy capturing photos or downloading apps.

In terms of photography, the Samsung SM-G361 models come equipped with a 5 MP rear camera and a 2 MP front camera. The rear camera includes features such as autofocus and a flash, making it suitable for both day and night photography. The front-facing camera is ideal for selfies and video calls, catering to the needs of social media enthusiasts.

Both models also run on Android, offering users a straightforward interface with access to the Google Play Store, where they can download a wide variety of apps and services. The Galaxy J1 series supports connectivity options such as Wi-Fi, Bluetooth, and 3G, ensuring users stay connected no matter their location.

Another noteworthy aspect of the SM-G361 is its battery life. The 1850 mAh battery provides enough power to last through the day with regular use, thanks to the efficient hardware and software optimizations. Overall, the Samsung SM-G361FZWANEE and SM-G361FHAANEE exemplify a practical choice for budget-conscious consumers seeking a reliable smartphone without compromising essential features.
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