Samsung GT-I9505DKYKSA Troubleshooting, Your device displays network or service error messages

Page 141

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

141

Page 140 Page 142
Image 141
Page 140 Page 142
Contents GT-I9505 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card Formatting the memory card Turning the device on and offSwitching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gestures TappingTapping and holding Double-tapping DraggingPinching FlickingRotating the screen Control motionsHolding to ear Picking upTurning over Panning to browsePalm motions TiltingSweeping Air Gesture CoveringQuick glance Air move Air browseAir call-accept Air ViewIncreasing touch screen sensitivity Samsung Smart PauseActivating Multi Window Using the Multi Window panelNotifications Using Multi Window applicationsSharing files Creating a paired windowSound Activate or deactivate silent mode Changing the Home screen mode Home screenRearranging items Setting wallpaper Using widgetsRearranging panels Opening an application Using applicationsOpening from recently-used applications Closing an applicationUninstalling applications Installing applicationsApplications screen Rearranging applicationsEntering text HelpDisabling applications Changing the keyboard typeEntering uppercase Using the Samsung keyboardChanging the keyboard type Changing language keyboardsTurning Wi-Fi on and off Connecting to a Wi-Fi networkEntering text by voice Copying and pastingAdding Wi-Fi networks Joining Wi-Fi networksActivating Wi-Fi Certified Passpoint Forgetting Wi-Fi networksTransferring files Setting up accountsAdding accounts Removing accountsConnecting with Windows Media Player Connecting with Samsung KiesConnecting as a media device Device MTPSetting a PIN Setting a patternSetting a password Securing the deviceUnlocking the device Upgrading the deviceUpgrading with Samsung Kies Upgrading over the airCommunication PhoneMaking calls Finding contacts Making an international callDuring a call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Video calls Making a video callDuring a video call Contacts Managing contactsSearching for contacts Displaying contacts Moving contactsImporting and exporting contacts Contact groups Favourite contactsMessages Business cardSending messages Translating and sending messages Sending scheduled messagesViewing incoming messages Listening to a voice messageSetting up email accounts Reading messages Gmail Hangouts Google+Labels ChatON PhotosInternet Web & networkHistory ChromeLinks Sharing webpagesSyncing with other devices BluetoothPairing with other Bluetooth devices Screen MirroringSending and receiving data Sending files Samsung LinkSharing files Playing files on a remote deviceGroup Play Managing contents on a web storage serviceUsing additional features in a Group Play session Creating a group for Group PlayJoining Group Play Reading information from an NFC tag Making a purchase with the NFC featureSending data via Android Beam BeamSetting programme reminders Connecting to a TVWatchON Watching TVMedia MusicPlaying music Setting a song as ringtone Creating playlistsPlaying music by mood Taking photos CameraTaking a photo Camera etiquetteShooting mode Media Taking videos Tap Mode →PanoramaPanoramic photos Applying filter effectsZooming in and out Recording modeShare shot Dual Camera modeControlling the camera remotely Configuring settings for CameraShortcuts Tap →Edit quick settingsGallery Viewing images using the motion featureViewing images Zooming in and outPlaying videos Trimming segments of a videoEditing images Favourite images Modifying imagesMaking image collages Deleting imagesUsing Tag Buddy Setting as wallpaperSharing images Tagging facesStory Album Creating story albumsCreating albums from Gallery Creating albums by tag information Viewing story albumsTap the image of the page in an album Setting a minimum number of photos Setting your home cityCreating albums with recommended photos Creating an event or travel albumController VideoYouTube Using Popup Video playerDeleting videos Sharing videosUploading videos FlipboardPlay Store Application & media storesPlay Books Samsung Galaxy AppsPlay Music Play Movies & TVPlay Games Play NewsstandUtilities MemoComposing memos Inserting multimedia files or a voice recording Browsing memosCreating events or tasks PlannerViewing a memo →Set asSyncing with Google Calendar Changing calendar type DropboxSearching for events or tasks Deleting events or tasksDrive CloudSyncing with the Samsung account Backing up or restoring dataAlarm Setting alarmsClock World clock TimerStopwatch Desk clockCalculator HealthStarting S Health Checking your health information →Pedometer Using the Walking mateUsing the Exercise mate Using the Food tracker Checking the comfort level of the current place →Weight Managing weightConfiguring settings for S Health Translator Using S TranslatorVoice Recorder Starting a conversation with the translatorPlaying voice memos Recording voice memosVoice Managing voice memosSaving files with contextual tags Using wake-up commands on the locked screen Hands-free modeSearching the device GoogleSearch scope Google NowMy Files Voice SearchViewing files Adding shortcuts to foldersTripAdvisor DownloadsOptical Reader Scanning textExtracting and translating text Samsung Wallet Maps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policySetting Network notification BluetoothWi-Fi Direct Data usageMore networks Nearby devices BeamScreen Mirroring Lock screenWallpaper DisplayScreen mode LED indicator Easy modeSounds and notifications Call Call accessoriesAnswering and ending calls Call alertsRingtones and keypad tones More settingsPower saving mode Safety assistanceAccessibility AccessoriesLanguage and input DefaultLanguage Samsung keyboardVoice input Google voice typingText-to-speech options Pointer speedMotions and gestures Air gestureMotion Air view Smart screenVoice control Palm motionAdd account Backup and resetCloud LocationSecurity Set up SIM card lockBattery Default applicationsSecurity policy updates Application managerStorage Google SettingsDate and time About deviceYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
Related manuals
Manual 147 pages 2.85 Kb Manual 147 pages 60.29 Kb Manual 147 pages 42.74 Kb Manual 558 pages 5.37 Kb Manual 206 pages 36.93 Kb Manual 36 pages 56.31 Kb Manual 194 pages 1.75 Kb Manual 156 pages 47.2 Kb Manual 36 pages 39.52 Kb Manual 147 pages 16.13 Kb Manual 36 pages 51 b Manual 147 pages 3.28 Kb Manual 147 pages 30.71 Kb Manual 36 pages 29.26 Kb Manual 36 pages 49.85 Kb Manual 36 pages 26.75 Kb Manual 36 pages 43.12 Kb Manual 147 pages 14.89 Kb Manual 147 pages 4.42 Kb Manual 147 pages 25.31 Kb Manual 36 pages 48.23 Kb Manual 157 pages 45.22 Kb Manual 147 pages 59.42 Kb Manual 147 pages 30.71 Kb Manual 156 pages 5.91 Kb Manual 156 pages 60.55 Kb Manual 36 pages 14.97 Kb Manual 157 pages 12.28 Kb Manual 148 pages 50.56 Kb Manual 156 pages 45.95 Kb Manual 147 pages 27.89 Kb Manual 36 pages 32.91 Kb Manual 156 pages 56.22 Kb Manual 38 pages 11.06 Kb Manual 147 pages 12.38 Kb Manual 36 pages 30.27 Kb Manual 147 pages 34.74 Kb Manual 147 pages 46.21 Kb Manual 147 pages 19.75 Kb Manual 147 pages 2.16 Kb Manual 148 pages 47.58 Kb Manual 147 pages 43.51 Kb Manual 147 pages 10.58 Kb Manual 147 pages 39.67 Kb Manual 156 pages 17.3 Kb Manual 156 pages 36.86 Kb Manual 156 pages 32.44 Kb Manual 147 pages 22.49 Kb Manual 36 pages 15.46 Kb

GT-I9505ZWAVGR, GT-I9505ZRAROM, GT2I9505ZKAETL, GT-I9505ZWAORX, GT-I9505DKYORO specifications

The Samsung GT-I9505, commonly known as the Galaxy S4, is a smartphone that was launched in 2013, marking a significant advancement in mobile technology at the time. Among its various model numbers, GT-I9505ZIASFR, GT-I9505ZWEXEF, GT-I9505ZWAFTM, GT-I9505DKYXEF, and GT-I9505ZPAXEF represent different region-specific variants, catering to diverse markets and user needs.

One of the defining features of the Galaxy S4 is its stunning 5.0-inch Super AMOLED display with a resolution of 1920 x 1080 pixels, delivering vibrant colors and deep blacks. This screen technology not only enhances visual experience but also ensures energy efficiency. Powered by the Qualcomm Snapdragon 600 processor, the S4 operates smoothly, allowing for seamless multitasking and efficient performance.

Equipped with 2GB of RAM, this device handles various applications and games without lag, making it a popular choice for users who demand performance. The internal storage options start from 16GB to 64GB, expandable via a microSD card, allowing users to store large amounts of data, photos, and videos conveniently.

The Galaxy S4 introduced several innovative features, including Smart Scroll and Smart Pause, which use the front-facing camera to track the user's eyes and face, adapting the interface accordingly. It also debuted the S Health app, allowing users to monitor their fitness and health-related activities.

Photography enthusiasts appreciate the 13-megapixel rear camera that captures high-quality images with excellent detail and color accuracy. The device also features a 2-megapixel front camera, suitable for video calls and self-portraits. Various modes like Dual Shot, which takes pictures with both cameras simultaneously, add a creative edge to photography.

In terms of connectivity, the GT-I9505 supports 4G LTE, Wi-Fi, Bluetooth, and NFC, providing users with multiple options for data transfer and communication. The removable 2600mAh battery ensures users can replace it easily and manage their device's power efficiently.

The Galaxy S4 runs on Android 4.2.2 Jelly Bean, with the option for updates, offering a user-friendly experience and access to a vast array of applications through the Google Play Store. With its impressive specifications, advanced features, and strong performance, the Samsung GT-I9505 series remains a noteworthy option for users seeking a reliable smartphone experience.
Top Page Image Contents