Samsung SM-T813NZKEBGL, SM-T813NZWEDBT, SM-T813NZKEDBT, SM-T713NZKETPH Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Contents English EU /2016. Rev.1.0 Table of Contents Appendix Basics Read me firstPackage contents Device layout Keys Battery Charging the batteryViewing the remaining charging time Battery charging tips and precautionsReducing the battery consumption Save the battery power by limiting the device’s functions Power saving modeUltra power saving mode Installing a memory card Memory card microSD cardRemoving the memory card Restarting the device Turning the device on and offFormatting the memory card Touchscreen TappingDouble-tapping Tapping and holdingDragging Swiping Spreading and pinchingHome screen Home screenHome screen options Adding itemsCreating folders Moving itemsRemoving items Apps screen Managing panelsDrop the app when a folder frame appears around the apps Rearranging itemsOn the Apps screen, tap Edit Tap and hold an app, and then drag it over another appIcon Meaning Indicator iconsSearching for items Lock screen Using the notification panel Notification panelUsing quick setting buttons Searching for content on the deviceSetting search categories FinderEntering text Keyboard layoutChanging the input language Changing the keyboard layoutSwitch to handwriting mode Additional keyboard functionsTap and hold over a word that you want to look up Copying and pastingDictionary Capture a screenshot while using the device Screen captureCapturing screenshots Smart captureOpening apps Multi windowIntroduction Closing an appSplit screen view Tap to open the list of recently used appsUsing additional options Minimise the window Maximise the window Close the app Adjusting the window sizePop-up view Launching the pop-up view from the split screen view Samsung accountMoving pop-up windows Registering your Samsung account Removing your Samsung accountRegistering a new Samsung account Registering an existing Samsung accountStore. Then, launch Smart Switch Transferring data from your previous deviceTransferring data from a mobile device Transfer data from your previous device to your deviceTransferring backup data from a computer On the computer, launch Smart SwitchConnecting the device to a computer for data transfer Device and data managementUpdating the device Updating over the airBacking up and restoring data Updating with Smart SwitchUsing a Samsung account Quick connect Performing a data resetUsing a Google account Tap Scan for nearby devices Connecting to other devicesSharing content Connecting to a TV Sharing features Streaming content on the registered TVInstalling or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps Setting app permissionsManaging apps Enabling appsContacts Adding contactsCreating contacts manually Importing contactsSearching for contacts Sharing contactsTap More →Share Tick contacts and tap Share Select a sharing methodInternet Browsing webpagesUsing secret mode Activating secret modeChanging security settings Deactivating secret modeSetting up email accounts → Settings →MORE →Set default accountSending emails Reading emailsCamera Basic shootingTaking photos or recording videos Camera etiquetteLaunching Camera on the locked screen Auto mode Pro modeThis feature is only available in some shooting modes Locking the focus and exposureHDR Rich tone PanoramaContinuous shot Tap Mode →Selfie Tap Mode →Interval shotNight SelfieDownloading modes Camera settingsQuick settings Camera settings Gallery Viewing imagesView and manage photos and videos stored in the device Tap Gallery on the Apps screen. Select an imageViewing videos Deleting images or videos Sharing images or videosDeleting an image or a video Deleting multiple images and videosTap Save to save the event PlannerCreating events My Files Creating tasksSyncing events and tasks with your accounts To search for files or folders, tap SearchMemo ClockComposing memos Searching for memosSetting alarms Stopping alarmsDeleting alarms Creating clocksCalculator To clear the history, tap Clear HistoryGoogle apps Photos HangoutsGoogle Search quickly for items on the Internet or your deviceIntroduction Wi-FiConnecting to a Wi-Fi network Wi-Fi Direct Tap Wi-Fi DirectSending and receiving data Tap ConnectEnding the device connection BluetoothTap Wi-Fion the Settings screen Pairing with other Bluetooth devices Sending and receiving dataFlight mode More connection settingsUnpairing Bluetooth devices Data usagePrinting content VPN Set up and connect to virtual private networks VPNsPrinting Adding printer plug-insSmart Manager Using the quick optimisation featureOn the Settings screen, tap Smart Manager →CLEAN ALL Battery Managing the batteryStorage Device securityApplications SoundNotifications Do not disturbAdvanced features DisplayWallpaper On the Settings screen, tap Home screenUsers Lock screen and security Fingerprint recognition For better fingerprint recognitionRegistering fingerprints Deleting fingerprintsTap Add fingerprint You can delete registered fingerprintsTick Sign in using your fingerprints and tap Remember Verifying the Samsung account passwordUsing fingerprints to sign in to accounts Privacy Unlocking the screen with fingerprintsHiding content Private modeActivating private mode Tap More →Remove from Private Viewing hidden contentAutomatically deactivating private mode Adding accounts AccessibilityAccounts Backup and reset Removing accountsLanguage and input Date and time AccessoriesStorage About device Troubleshooting AppendixResetting the device Forcing restartYour battery is low. Charge the battery Internet is often disconnectedError messages appear when launching the camera Charge the batteryAnother Bluetooth device is not located Removing the battery Remove the memory card tray from the deviceCopyright Trademarks
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SM-T813NZWEPHE, SM-T813NZWEPHN, SM-T713NZKESER, SM-T813NZKESEB, SM-T713NZKEXEZ specifications

The Samsung SM-T813NZWESEB and SM-T813NZKESEB are part of the Galaxy Tab S2 series, known for its impressive design, performance, and features tailored for both productivity and entertainment. These tablets stand out with their sleek and lightweight design, making them highly portable and perfect for on-the-go users.

At the core, both models are equipped with a powerful Exynos 5433 processor, ensuring smooth multitasking and fast performance. Whether you're streaming movies, browsing the web, or running multiple applications, the efficiency of the processor enhances the overall user experience. The Mali-T760 GPU further enriches graphics rendering, allowing users to enjoy high-quality gaming and video playback.

The displays on these tablets are one of their main attractions. They feature a stunning 9.7-inch Super AMOLED display with a resolution of 2048 x 1536 pixels, providing vibrant colors and deep contrasts. This display technology is known for its ability to produce deep blacks and vivid images, making it ideal for watching videos, reading eBooks, or engaging in creative work. Additionally, the aspect ratio of 4:3 is optimized for various content types, providing a comfortable viewing experience.

In terms of storage, both the SM-T813NZWESEB and SM-T813NZKESEB come with options of 32GB or 64GB internal storage, expandable via microSD cards, allowing users to keep their favorite apps, photos, and videos close at hand. The tablets also feature 3GB of RAM, which enhances performance and facilitates efficient multitasking.

The camera setups are another notable feature of these tablets. The 8-megapixel rear camera captures sharp images and HD videos, while the 2.1-megapixel front camera is suitable for video calls and selfies, ensuring users stay connected visually.

Battery life is crucial for any tablet, and Samsung delivers with a substantial 5870mAh battery, providing hours of use on a single charge. The addition of fast charging capabilities means less time waiting for the device to power up.

Operating on Android, these tablets are fully equipped with a variety of apps and features, providing users with extensive customization options. Samsung's interface adds additional functionality, enhancing user experience with options for productivity and creativity.

In summary, the Samsung SM-T813NZWESEB and SM-T813NZKESEB are versatile tablets that combine powerful hardware with an exceptional display and solid battery life, making them an ideal choice for a broad range of users, from professionals to casual consumers. With their impressive features and sleek design, they continue to be relevant in today’s rapidly evolving tech landscape.
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