Samsung SM-W720NZKAXEF, SM-W728NZKADBT manual Internet is often disconnected, Resetting the device

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Appendix

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

On the taskbar, tap Samsung Samsung Recovery Factory image Recover Recover OK. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If Windows does not start, turn on your device and press the F4 key several times immediately before the Samsung logo appears, to launch Samsung Recovery.

The Internet is often disconnected

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption increases when you use some apps, such as games or the Internet.

The battery is consumable and the useful charge will get shorter over time.

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Contents SM-W720 SM-W727Y SM-W723 SM-W728 SM-W727 SM-W728Y Table of Contents Basics Read me firstDevice overheating situations and solutions When the device heats up while charging the batteryDo the following when the device heats up Instructional iconsWhen the device heats up during use Device limitations when the device overheats Precautions for operating environmentPackage contents Device layout DeviceKeys Key Function PowerVolume Pen nib PenName Functions Replacing the S Pen nib Battery Charging the batteryReducing the battery consumption Viewing the remaining charging timeBattery charging tips and precautions Battery saverSIM or Usim card mobile network-enabled models Installing the SIM or Usim cardRemoving the SIM or Usim card Installing a memory card Memory card microSD cardBe damaged Removing the memory card Formatting the memory cardTurning the device on and off Restarting the deviceKeyboard Cover Keyboard CoverIntroduction Connecting the Keyboard Cover Attaching the S Pen holder Hot keysHot key functions Key/Icon FunctionTouchpad Basic touchpad functionsDouble-clicking Locking and unlocking the touchpad Configuring touchpad settingsAdditional functions Controlling the touchscreen TappingDouble-tapping Tapping and holdingDragging Swiping Spreading and pinchingWindows Start screenStart screen TaskbarSearch box Managing shortcutsStart menu Managing app tilesSwitching to tablet mode Lock screenPattern Log-in PasswordPicture password Tap New desktop Multi desktopCreating new desktops Moving windows to another desktop Split screen viewDeleting desktops Help Using the control panel Using the on-screen keyboardEntering text Changing the input languageCopying and pasting Using the Keyboard CoverAdditional keyboard functions Screen capture Device and data managementConnecting to an external display InstantGo Modern standbyInstalling or uninstalling apps Uninstalling appsInstalling apps Tap UninstallAir Command View all notes Launch Samsung Notes and view all notesSmart select Want to selectScreen write Samsung Notes Creating notesUsing the line eraser Composing notes in handwriting modeChanging the pen settings Editing handwritten notes Painting with brushes Inserting images into a noteDeleting notes Tap DeleteConnecting your tablet and smartphone Samsung FlowUnlocking your tablet screen with fingerprint Sharing mobile data connectionSharing contents Show WindowChecking notifications on your tablet Showing a selected area on an external displayUsing tools Setting the connection notificationCamera Taking photos or recording videosBook Settings Samsung RecoveryTap Backup management →Factory image →Recover →Recover →OK Restoring to factory defaultOn the taskbar, tap →Samsung →Samsung Recovery Tap Backup Backing up the current systemTap Recover Restoring the systemDevices Windows SettingsSystem Ease of Access Update & securityNetwork & Internet PersonalisationSetup tools Bios Setup utilityEntering the Bios screen Setting the boot password Setup menusBoot priority Setting a boot passwordRemoving a password Tap Boot Device PrioritySmart Battery Calibration Tap Smart Battery CalibrationTroubleshooting AppendixTouchscreen responds slowly or improperly Forcing restartResetting the device Internet is often disconnectedYour device is hot to the touch Another Bluetooth device is not located Windows recovery function Removing the batteryOn the taskbar, tap → →Update & security →Recovery Tap Get startedCopyright Trademarks
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