Samsung SM-G903FZDAEUR, SM-G903FZKADBT, SM-G903FZDADBT, SM-G903FZSADBT Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents English EU /2016. Rev.1.0 Table of Contents Appendix Basics Read me firstMaintaining water and dust resistance Instructional icons Package contents Device layout Keys Battery Installing the batteryReplace the back cover Removing the batteryRemove the back cover Pull out the battery Charging the battery Reducing the battery consumption Viewing the remaining charging timeSave the battery power by limiting the device’s functions Battery charging tips and precautionsPower saving mode Remove the back cover and battery Ultra power saving modeInstalling the SIM or Usim card SIM or Usim cardReplace the battery and back cover Removing the SIM or Usim cardInstalling a memory card Memory cardFormatting the memory card Turning the device on and offRemoving the memory card Tapping and holding TouchscreenTapping Dragging Double-tappingSwiping Spreading and pinchingHome screen Home screenHome screen options Flipboard Briefing Adding itemsMoving and removing an item Creating foldersMoving items Apps screenManaging panels Creating folders Indicator icons Icon MeaningPattern PasswordLock screen Using the notification panel Notification panelSetting search categories Using quick setting buttonsSearching for content on the device FinderRe-searching for devices Connecting to other devicesSharing content Open the notification panel and tap Quick ConnectChanging the input language Entering textKeyboard layout Changing the keyboard layoutCopying and pasting Screen captureAdditional keyboard functions Introduction Opening appsMulti window Closing an appSplit screen view Tap to open the list of recently used appsUsing additional options Transferring data from your previous device Adjusting the window sizeDevice and data management Maximise the window Close the appTransferring data from a mobile device Transferring data from a computerUpdating the device Using the device as a removable disk for data transferDevice can be updated to the latest software Updating over the airUsing a Google account Updating with Smart SwitchUsing a Samsung account Backing up and restoring dataDeactivating emergency mode Emergency modePerforming a data reset Press and hold the Power key, and then tap Emergency modeGalaxy Apps Installing or uninstalling appsInstalling apps Play StoreManaging apps Uninstalling or disabling appsPhone Making callsMaking an international call Making calls from the locked screenMaking calls from call logs or contacts list Tap to make a voice call, or tapReceiving calls Options during callsDuring a video call ContactsAdding contacts Creating contacts manuallyImporting contacts Import contacts from storage services to your deviceSearching for contacts Send and view messages by conversation MessagesSending messages TapInternet Viewing messagesReading emails Setting up email accountsSending emails Tap Send to send the mailTaking photos or recording videos CameraBasic shooting Launching Camera on the locked screen Launching Camera quicklyPanorama Auto modePro mode Selfie Face the front camera lensTap Mode →Wide selfie Wide selfieDownloading modes Continuous shotHDR Rich tone Camera settings Camera settingsQuick settings View and manage photos and videos stored in the device GalleryViewing images or videos To hide or show the menus, tap the screenDeleting an image or a video Smart ManagerDeleting images or videos Deleting multiple images and videosBattery Using the quick optimisation featureUsing the Smart manager StorageTap Save to save the event PlannerCreating events Syncing events and tasks with your accounts HealthCreating tasks Starting S HealthUsing S Health Additional information You can launch S Voice using your own wake-up command Setting a wake-up commandUsing S Voice VoiceTips for better voice recognition Setting the languageSay a voice command Music Video Tap Save to finish recording Voice RecorderRecording voice memos Changing the recording mode My FilesSearching for memos MemoComposing memos World clock AlarmClock Stopwatch TimerCalculator To clear the history, tap History →CLEAR HistoryScanning radio stations RadioListening to the FM radio Tap Radio on the Apps screenGoogle apps Photos DriveYouTube HangoutsIntroduction Wi-FiConnecting to a Wi-Fi network Sending and receiving data Wi-Fi DirectTap Wi-Fion the Settings screen Ending the device connectionBluetooth Pairing with other Bluetooth devicesSending and receiving data Flight modeUnpairing Bluetooth devices Using the mobile hotspot Mobile hotspot and tetheringLimiting data usage Data usageMobile networks Using the NFC feature NFC and paymentSending data Making payments with the NFC featureTap Android Beam and tap the switch to activate it Options More connection settingsVPN Set up and connect to virtual private networks VPNs PrintingMirrorLink Printing contentConnecting your device to a vehicle via MirrorLink Ending the MirrorLink connectionDownload booster This feature may not be supported by some devicesApplications Sounds and vibrations DisplayThemes Advanced featuresWallpaper Privacy and safety Lock screen and securitySend SOS messages Easy modeSwitching to easy mode Adding primary contactsAccessibility Managing shortcutsRegistering Samsung accounts AccountsAdding accounts Removing accountsBackup and reset Language and inputStorage Date and time About deviceTroubleshooting AppendixForcing restart Resetting the deviceRestarting the device Your battery is low. Charge the battery Calls are not connectedCharge the battery Ensure that the charger is connected properlyPhoto quality is poorer than the preview Your device cannot find your current location Copyright Trademarks
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SM-G903FZKATIM, SM-G903FZDASEB, SM-G903FZDADBT, SM-G903FZKAXEF, SM-G903FZKACOS specifications

The Samsung SM-G903FZDAPHE and SM-G903FZKAPHE are part of the Galaxy S5 series, presenting a compelling mix of features and technologies that cater to both everyday users and tech enthusiasts. Launched in 2014, these devices exemplify Samsung's commitment to innovative design and functionality.

At the heart of these models lies a powerful Qualcomm Snapdragon 801 processor, coupled with an Adreno 330 GPU. This combination ensures robust performance for multitasking, gaming, and media consumption, allowing users to run multiple applications seamlessly without noticeable lags. The devices come with either 16 or 32 GB of internal storage, expandable via a microSD card slot, providing ample space for apps, photos, and files.

The Galaxy S5 series is known for its impressive 5.1-inch Super AMOLED display. With a full HD resolution of 1920 x 1080 pixels, the screen offers vibrant colors, deep blacks, and excellent viewing angles, making it perfect for watching videos or browsing images. The display is also protected by Corning Gorilla Glass 3, enhancing durability and resistance to scratches.

One of the standout features of the SM-G903FZDAPHE and SM-G903FZKAPHE is their advanced camera capabilities. The primary 16-megapixel rear camera is equipped with phase detection autofocus and LED flash, allowing users to capture stunning photos with clarity and detail. It also supports HDR (High Dynamic Range) for improved color and contrast in challenging lighting conditions. The 2-megapixel front-facing camera is perfect for selfies and video calls, providing adequate quality for social media sharing.

In terms of connectivity, these models support 4G LTE networks, ensuring fast internet browsing and streaming capabilities. They are also equipped with Wi-Fi, Bluetooth 4.0, and NFC for seamless connections to various devices and accessories.

The Galaxy S5 series was one of the first to incorporate water and dust resistance with an IP67 rating, offering peace of mind for users who lead active lifestyles. Additionally, features like a fingerprint scanner, heart rate sensor, and a removable battery enhance the user experience, catering to health-conscious users.

Overall, the Samsung SM-G903FZDAPHE and SM-G903FZKAPHE are well-rounded devices that combine performance, camera quality, and durability, making them a solid choice even years after their release. With their excellent specifications and user-friendly features, these smartphones continue to meet the demands of a diverse range of users.
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