Samsung SM-T813NZKESEB, SM-T813NZWEDBT, SM-T813NZKEDBT, SM-T713NZKETPH Appendix, Troubleshooting

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Contents SM-T713 SM-T813 Table of Contents Appendix Basics Read me firstInstructional icons BasicsDevice overheating situations and solutions When the device heats up while charging the batteryWhen the device heats up during use Do the following when the device heats upKeep the device updated with the latest software Device limitations when the device overheats Precautions for operating environmentPackage contents Device layout DeviceKeys Battery Charging the batteryReducing the battery consumption Battery charging tips and precautionsViewing the remaining charging time Maximum power saving mode Power saving modeMode Installing a memory card Memory card microSD cardRemoving the memory card Formatting the memory card Turning the device on and offRestarting the device Tapping Controlling the touchscreenTapping and holding Double-tapping DraggingSwiping Home screen Home screenSpreading and pinching Adding items Home screen optionsMoving items Removing items Creating foldersApps screen Using quick optionsManaging panels Rearranging items Searching for itemsIndicator icons Icon MeaningLock screen Using the notification panel Notification panelUsing quick setting buttons Searching for content or nearby devices Setting search categoriesEntering text FinderAdditional keyboard functions Changing the input languageCopying and pasting DictionaryCapturing screenshots Screen captureSmart capture Opening apps Multi windowIntroduction Closing an appUsing additional options Split screen viewAdjusting the window size Sharing text or images between windowsPop-up view Minimising the split screen viewMaximising a window Moving pop-up windowsSamsung account Registering your Samsung accountRegistering a new Samsung account Registering an existing Samsung accountTransferring data from your previous device Transferring data via Smart SwitchRemoving your Samsung account Transferring backup data from a computer Transferring data from a mobile deviceOn the computer, launch Smart Switch Transferring data via Samsung CloudConnecting the device to a computer for data transfer Device and data managementUpdating the device Updating over the airUsing a Samsung account Updating with Smart SwitchBacking up and restoring data Performing a data reset Using a Google accountConnecting to other devices Sharing contentConnecting to a TV Search tablet and scan for nearby devicesStreaming content on the registered TV Sharing features Installing or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps Setting app permissionsManaging apps Enabling appsAdding contacts ContactsCreating a new contact Tap →Settings →Import/Export contacts →IMPORT Searching for contactsImporting contacts Syncing contacts with your web accountsMerging duplicate contacts Sharing contactsDeleting contacts Internet Browsing webpagesUsing secret mode Activating secret modeChanging security settings Deactivating secret mode→ →Set default account CameraSending emails Reading emailsUsing swipe gestures Launching CameraBasic shooting Taking photos or recording videosLocking the focus and exposure Customising shooting modesPro mode Auto modePanorama Selfie Applying beauty effectsContinuous shot HDR Rich toneNight Downloading modesQuick settings Camera settingsCamera settings Common Viewing images and videos GalleryViewing images Viewing videos To hide or show the menus, tap the screenViewing albums Viewing storiesCreating stories Deleting storiesSyncing images and videos with Samsung Cloud Deleting images or videosSharing images or videos Deleting an image or a videoUsing Game Launcher Game LauncherUsing Game Tools Activating game power saving modeRemoving a game from Game Launcher Creating events CalendarBlocking notifications during games Syncing events and tasks with your accounts Creating tasksTap View →Tasks My Files MemoComposing memos Searching for memosClock Calculator Google appsChrome GmailMaps Play MusicWi-Fi Connecting to a Wi-Fi networkIntroduction ConnectionsTap Wi-Fi Direct Wi-Fi DirectTap Connect Bluetooth Ending the device connectionPairing with other Bluetooth devices Sending and receiving dataFlight mode Unpairing Bluetooth devicesTablet visibility Data usageLocation More connection settingsPrinting Adding printer plug-ins Sound NotificationsWallpaper DisplayOptions Advanced features Device maintenance Using the quick optimisation featureBattery StorageApps Lock screen and securityMemory Device securityFingerprint recognition For better fingerprint recognition Registering fingerprints Verifying the Samsung account passwordDeleting fingerprints Tick Sign in using your fingerprints and tap Remember Using fingerprints to sign in to accountsUnlocking the screen with fingerprints Private mode Activating private modeHiding content Viewing hidden contentCloud and accounts Automatically deactivating private modeTap →Remove from Private Samsung Cloud AccountsManage cloud storage Adding accountsTap Add user or profile →User →OK →SET UP NOW UsersRemoving accounts Adding usersSwitching users Backup and restoreManaging users Accessibility GoogleSoftware update General managementAbout tablet Troubleshooting AppendixResetting the device Forcing restartBattery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located Removing the battery Copyright Trademarks
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SM-T813NZWEPHE, SM-T813NZWEPHN, SM-T713NZKESER, SM-T813NZKESEB, SM-T713NZKEXEZ specifications

The Samsung SM-T813NZWESEB and SM-T813NZKESEB are part of the Galaxy Tab S2 series, known for its impressive design, performance, and features tailored for both productivity and entertainment. These tablets stand out with their sleek and lightweight design, making them highly portable and perfect for on-the-go users.

At the core, both models are equipped with a powerful Exynos 5433 processor, ensuring smooth multitasking and fast performance. Whether you're streaming movies, browsing the web, or running multiple applications, the efficiency of the processor enhances the overall user experience. The Mali-T760 GPU further enriches graphics rendering, allowing users to enjoy high-quality gaming and video playback.

The displays on these tablets are one of their main attractions. They feature a stunning 9.7-inch Super AMOLED display with a resolution of 2048 x 1536 pixels, providing vibrant colors and deep contrasts. This display technology is known for its ability to produce deep blacks and vivid images, making it ideal for watching videos, reading eBooks, or engaging in creative work. Additionally, the aspect ratio of 4:3 is optimized for various content types, providing a comfortable viewing experience.

In terms of storage, both the SM-T813NZWESEB and SM-T813NZKESEB come with options of 32GB or 64GB internal storage, expandable via microSD cards, allowing users to keep their favorite apps, photos, and videos close at hand. The tablets also feature 3GB of RAM, which enhances performance and facilitates efficient multitasking.

The camera setups are another notable feature of these tablets. The 8-megapixel rear camera captures sharp images and HD videos, while the 2.1-megapixel front camera is suitable for video calls and selfies, ensuring users stay connected visually.

Battery life is crucial for any tablet, and Samsung delivers with a substantial 5870mAh battery, providing hours of use on a single charge. The addition of fast charging capabilities means less time waiting for the device to power up.

Operating on Android, these tablets are fully equipped with a variety of apps and features, providing users with extensive customization options. Samsung's interface adds additional functionality, enhancing user experience with options for productivity and creativity.

In summary, the Samsung SM-T813NZWESEB and SM-T813NZKESEB are versatile tablets that combine powerful hardware with an exceptional display and solid battery life, making them an ideal choice for a broad range of users, from professionals to casual consumers. With their impressive features and sleek design, they continue to be relevant in today’s rapidly evolving tech landscape.
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