Samsung GT-P5220ZWASFR, GT-P5220ZWASEB, GT-P5220ZWAVD2 Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 9 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings Backup and reset Factory data reset Reset device Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Contents GT-P5220 About this manual About this manual Instructional icons CopyrightAbout Divx Video About Divx VIDEO-ON-DEMAND TrademarksTable of Contents Travel & local Troubleshooting Device layout Getting startedButtons Package contents Installing the SIM or Usim card Removing the SIM or Usim card Charging the batteryCharging with the charger Checking the battery charge status Reducing the battery consumptionInserting a memory card Formatting the memory card Removing the memory cardHolding the device Turning the device on and offSwitching to silent mode Adjusting the volumeLocking and unlocking the device Basics Indicator iconsIcon Meaning Finger gestures Using the touch screenTapping Double-tapping DraggingPinching FlickingNotifications Rotating the screenRearranging items Home screenAdding an application icon Rearranging panels Using widgets Setting wallpaperUsing the setting shortcut widget Adding widgets to the Home screenApplications screen Using applicationsOpening an application Opening from recently-used applicationsUninstalling applications Installing applicationsRearranging applications Organising with foldersHelp Using the Samsung keyboardEntering text Changing the keyboard typeChanging the keyboard type Entering uppercaseChanging language keyboards HandwritingTurning Wi-Fi on and off Connecting to a Wi-Fi networkEntering text by voice Copying and pastingJoining Wi-Fi networks Setting up accountsAdding Wi-Fi networks Forgetting Wi-Fi networksConnecting with Samsung Kies Setting up user profilesTransferring files Removing accountsConnecting as a media device Connecting with Windows Media PlayerSetting a face unlock Securing the deviceSetting a pattern Setting a face and voice unlockSetting a PIN Setting a passwordUnlocking the device Upgrading the deviceUpgrading with Samsung Kies Upgrading over the airPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Automatically rejecting calls from unwanted numbers Rejecting a callMissed calls Call waitingMaking a video call Video callsDuring a video call Managing contacts ContactsSearching for contacts Importing and exporting contacts Displaying contactsSyncing with Google Contacts Syncing with Samsung ContactsContact groups Favourite contactsManaging groups Business cardSending a message or email to a group’s members Sending messages MessagesSending scheduled messages Viewing incoming messages Setting up email accountsListening to a voice message Reading messages Google Mail Google+ HangoutsLabels Photos ChatONInternet Web & networkHistory ChromeSaved pages LinksSyncing with other devices BluetoothGroup Play Pairing with other Bluetooth devicesSending and receiving data Creating a group for Group PlaySmart Remote Setting the device as a remote control for a TVJoining Group Play Customising remote control settings Music MediaPlaying music Creating playlists Setting a song as ringtone or alarm tonePlaying music by mood Taking photos CameraTaking a photo Camera etiquetteShooting mode Scene modeTap →Scene mode Tap →Shooting modeTaking videos Tap →Shooting mode →PanoramaPanoramic photos Taking a videoRecording mode Zooming in and out Configuring settings for CameraMedia Shortcuts GalleryViewing images Playing videosDeleting images Editing imagesSharing images Using Tag buddy Setting as wallpaperStory Album Tagging facesPaper Artist Deleting videos VideoYouTube Using Popup Video playerSharing videos Watching videosBusinessweek+ FlipboardNYTimes Play Store Application & media storesPlay Books Samsung AppsPlay Music Play Movies & TVPlay Games Play NewsstandMemo UtilitiesComposing memos Browsing memosCreating events or tasks PlannerViewing a memo Changing calendar type Syncing with Google CalendarSearching for events Deleting events Polaris OfficeSharing events Page Reading documents Cloud DropboxSyncing with the Samsung account Backing up or restoring dataDrive AlarmSyncing with Dropbox World Clock Voice CalculatorUsing wake-up commands on the locked screen Hands-free modeGoogle Searching the deviceMy Files Voice SearchSearch scope Google NowDownloads Maps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policySetting Network notification Wi-Fi DirectFlight mode More settingsDefault messaging app Data usageTethering and Mobile hotspot Mobile networksNearby devices Hands-free mode Blocking modeCall settings CallCall accessories Ringtone and sound settingsAdditional settings Ringtones and keypad tonesInternet call settings Video call settingsSound VoicemailDisplay Screen modeWallpaper Smart screenBattery Power saving modeDefault applications StorageLocation UsersLock screen Security Set up SIM card lock DefaultLanguage and input LanguageGoogle voice typing Samsung keyboardText-to-speech options Voice searchPointer speed Accessories Backup and resetAdd account Voice controlDate and time AccessibilityText-to-speech options About device Google SettingsYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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GT-P5220GNENEE, GT-P5220ZWAORL, GT-P5220MKASEB, GT-P5220ZWADTM, GT-P5220ZWAVD2 specifications

The Samsung GT-P5220, commonly referred to as the Galaxy Tab 3 10.1, is an Android-based tablet that was launched to cater to users seeking a balance between performance and portability. With several variants including GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, this device brings a robust set of features suitable for both casual users and professionals.

At the heart of the Galaxy Tab 3 10.1 is a 10.1-inch display, boasting a resolution of 1280 x 800 pixels. This vivid screen provides an immersive experience for media consumption, be it streaming movies, browsing the web, or reading e-books. The display is complemented by Samsung’s TouchWiz interface, which enhances navigation and usability.

Under the hood, the tablet is powered by the Intel Atom Z2560 dual-core processor, clocked at 1.6 GHz, supported by 1 GB of RAM. This configuration ensures smooth multitasking and efficient performance, making it suitable for tasks ranging from productivity applications to light gaming. The device operates on Android 4.2 (Jelly Bean), which offers a user-friendly experience along with access to numerous applications from the Google Play Store.

One of the standout features of the GT-P5220 is its storage options. It comes with 16 GB or 32 GB of internal storage, expandable via a microSD card slot, allowing users to increase storage capacity significantly, accommodating those who store large amounts of content.

The Samsung GT-P5220 is equipped with a 6000 mAh battery, providing users with extended usage time, making it ideal for those who are frequently on the move. In terms of connectivity, it offers Wi-Fi and optional 3G capabilities, ensuring users remain connected anywhere they go.

In addition to its impressive hardware, the tablet features front and rear cameras. The 1.3 MP front camera is suitable for video calls, while the 3 MP rear camera is capable of capturing decent photos.

Overall, the Samsung Galaxy Tab 3 10.1, represented by models such as GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, combines a sleek design with practical features. Whether for entertainment or productivity, it remains a reliable choice within the competitive tablet market.