Samsung GT-I9515ZWABGL Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents GT-I9515 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card Formatting the memory card Turning the device on and offSwitching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gestures TappingTapping and holding Double-tapping DraggingPinching FlickingRotating the screen Control motionsHolding to ear Picking upTurning over Panning to browsePalm motions TiltingSweeping Air Gesture CoveringQuick glance Air browse Air jumpAir call-accept Air moveSamsung Smart Pause Air ViewIncreasing touch screen sensitivity Samsung Smart ScrollActivating Multi Window Using the Multi Window panelUsing the same application in multiple windows Using Multi Window applicationsSharing files Creating a window combinationNotifications Bluetooth Activate or deactivate the Bluetooth featureHome screen Changing the Home screen modeRearranging items Adding an application iconRearranging panels Using widgets Setting wallpaperAdding widgets Locked screenUninstalling applications Installing applicationsApplications screen Rearranging applicationsDisabling applications Using applicationsOpening an application Opening from recently-used applicationsHelp Using the Samsung keyboardEntering text Changing the keyboard typeChanging the keyboard type Entering uppercaseChanging language keyboards HandwritingTurning Wi-Fi on and off Connecting to a Wi-Fi networkEntering text by voice Copying and pastingAdding Wi-Fi networks Joining Wi-Fi networksActivating Wi-Fi Certified Passpoint Forgetting Wi-Fi networksTransferring files Setting up accountsAdding accounts Removing accountsConnecting with Windows Media Player Connecting with Samsung KiesConnecting as a media device Device MTPSetting a face and voice unlock Setting a face unlockSetting a pattern Securing the deviceSetting a PIN Setting a passwordUnlocking the device Upgrading the device Upgrading with Samsung KiesUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Video calls Making a video callDuring a video call Swapping images Listening to a voice messageContacts Managing contactsSearching for contacts Moving contacts Displaying contactsMoving contacts to Google Moving contacts to SamsungFavourite contacts Importing and exporting contactsImporting contacts Exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsMessaging Sending messagesSending scheduled messages Setting up email accounts Translating and sending messagesViewing incoming messages Reading messages Google Mail Labels Hangouts Google+Photos ChatON Internet Web & networkHistory ChromeLinks Sharing webpagesSyncing with other devices BluetoothPairing with other Bluetooth devices Screen MirroringSending and receiving data Sending files Samsung LinkSharing files Playing files on a remote deviceGroup Play Managing contents on a web storage serviceUsing additional features in a Group Play session Creating a group for Group PlayJoining Group Play Reading information from an NFC tag Making a purchase with the NFC featureSending data via Android Beam BeamSetting programme reminders Connecting to a TVWatchON Watching TVMedia MusicPlaying music Creating playlists Setting a song as ringtonePlaying music by mood Listening to a song with othersTaking photos CameraTaking a photo Camera etiquetteShooting mode Panoramic photos Tap Mode →PanoramaTaking videos Applying filter effectsTaking a video Zooming in and out Recording modeShare shot Dual Camera modeControlling the camera remotely Configuring settings for CameraShortcuts Tap →Edit quick settingsGallery Viewing images using the motion featureViewing images Zooming in and outPlaying videos Trimming segments of a videoEditing images Favourite images Modifying imagesMaking image collages Deleting imagesUsing Tag Buddy Setting as wallpaperSharing images Tagging facesStory Album Creating story albumsCreating albums from Gallery Creating albums by tag information Viewing story albumsTap the image of the page in an album Setting a minimum number of photos Setting your home cityCreating albums with recommended photos Creating an event or travel albumSelect a video to play VideoYouTube Flipboard Play Store Application & media storesPlay Books Samsung AppsPlay Music Play Movies & TVPlay Games Play NewsstandUtilities MemoComposing memos Inserting multimedia files or a voice recording Browsing memosViewing a memo Creating events or tasks PlannerSyncing with Google Calendar Attaching memos to a dateChanging calendar type DropboxSearching for events Deleting eventsSyncing with the Samsung account CloudBacking up or restoring data Syncing with DropboxClock DriveWorld clock AlarmCalculator TimerStopwatch Desk clockStarting S Health HealthChecking your health information To edit the profile, tap Settings →Edit profileUsing the Walking mate Using the Exercise mate 116 Using the Food tracker On the S Health home screen, tap →Comfort level Checking the comfort level of the current placeManaging weight Configuring settings for S Health Using S TranslatorTranslator Voice Recorder Starting a conversation with the translatorRecording voice memos Playing voice memos Managing voice memosSaving files with contextual tags Voice Hands-free modeVoice Search GoogleSearching the device Search scopeMy Files Viewing filesAdding shortcuts to folders TripAdvisor DownloadsOptical Reader Scanning textExtracting and translating text Samsung Wallet Maps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi ConnectionsBluetooth Wi-Fi DirectData usage More networks Beam Nearby devicesScreen Mirroring My device Lock screenLock screen widgets Screen mode DisplayWallpaper Sound LED indicatorHome screen mode CallAnswering/ending calls Call accessories Additional settingsCall alerts Ringtones and keypad tones Blocking modeSafety assistance Power saving modeAccessories Answering and ending calls AccessibilityText-to-speech options Language and input DefaultLanguage Samsung keyboardGoogle voice typing Voice recogniserVoice search Pointer speed Text-to-speech optionsAir gesture Motions and gesturesMotion Palm motionSmart screen Air viewSmart scroll Accounts Backup and resetVoice control Add accountMore LocationSecurity Security policy updates Set up SIM card lockBattery Default applicationsApplication manager StorageAbout device Google SettingsYour device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.1
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GT-I9515ZKAVDH, GT-I9515ZSACEL, GT-I9515ZKAXEF, GT-I9515ZWAVVT, GT-I9515DKYBGL specifications

The Samsung GT-I9515ZWASEB, also known as the Samsung Galaxy S4 (LTE-A variant), is a remarkable smartphone that encapsulates a range of advanced features and technologies. As a member of Samsung’s renowned Galaxy S series, the GT-I9515 series boasts specifications that appeal to both everyday users and tech enthusiasts.

At the core of the GT-I9515ZWASEB is its powerful Qualcomm Snapdragon 800 processor, which enables seamless multitasking and swift app launches. The device comes with a 5-inch Full HD Super AMOLED display, boasting a resolution of 1920 x 1080 pixels. This results in vibrant colors, deep blacks, and sharp images, making it perfect for streaming videos and playing games.

One of the standout features of the Galaxy S4 is its impressive camera capabilities. The rear-facing camera is a 13-megapixel shooter, equipped with an LED flash and advanced features such as autofocus and HDR. The front-facing camera, at 2 megapixels, also allows users to capture quality selfies and engage in video calls.

In terms of storage, the GT-I9515ZWASEB offers multiple variants, typically providing 16GB, 32GB, or 64GB of internal storage. Additionally, it supports microSD cards for expansion, allowing users to store their photos, videos, and apps without worry.

The phone operates on Android OS, backed by Samsung's TouchWiz UI, which provides a customized user interface and several pre-installed applications. This enhances the overall user experience with features like Smart Scroll and Air Gesture, allowing users to interact with the device without physical contact.

Connectivity options are robust, featuring 4G LTE support for rapid internet access, Wi-Fi, Bluetooth, and NFC capabilities. These functions ensure that users can connect easily to various devices and networks.

Battery life is another strong suit, with a 2600mAh removable battery that provides ample power for an entire day of use, even for heavy tasks. The phone also includes innovative power management features designed to extend battery life.

In summary, the Samsung GT-I9515ZWASEB embodies a host of technologies and characteristics that make it a desirable smartphone. With its powerful hardware, high-quality display, advanced camera system, and versatile connectivity options, this device continues to be a valuable choice for those seeking performance and quality in their mobile experience. Whether for casual use or more demanding tasks, the Galaxy S4 remains a noteworthy contender in the smartphone market.
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