Samsung SM-T330NZWATPH, SM-T330NYKADBT, SM-T330NYKATUR Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →GENERAL →Backup and reset →Factory data reset →RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-T330 About this manual Instructional icons Copyright Trademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card →Settings →GENERAL →Storage →Unmount SD cardFormatting the memory card Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Holding the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Dragging Tapping and holdingDouble-tapping FlickingPinching Rotating the screen Control motionsCovering SweepingUsing Multi Window Using a split screen Multi WindowLaunching applications in a split screen Multi Window Basics Sharing content between applications Basics Notifications Home screen Rearranging itemsRearranging panels Setting wallpaper Using widgetsTap SET AS Wallpaper or Done Rearranging applications Installing applicationsUninstalling applications Applications screenOpening from recently-used applications Using applicationsDisabling applications Opening an applicationHelp Entering textChanging the keyboard type Changing language keyboards → Using handwriting gesturesEntering uppercase Changing the keyboard typeCopying and pasting Connecting to a Wi-Fi networkTurning Wi-Fi on and off Entering text by voiceForgetting Wi-Fi networks Setting up accountsJoining Wi-Fi networks Adding Wi-Fi networksAdding restricted profiles Multiple usersRemoving accounts Adding usersManaging users Switching usersTransferring files Connecting with Samsung KiesConnecting with Windows Media Player Connecting as a media deviceSecuring the device Setting a patternSetting a PIN Setting a passwordUpgrading over the air Upgrading the deviceUnlocking the device Upgrading with Samsung KiesCommunication ContactsManaging contacts Moving contacts to Google Searching for contactsDisplaying contacts Moving contactsImporting and exporting contacts Favourite contactsContact groups Business card Managing groupsSending an email to a group’s members Setting up email accounts Sending messagesSending scheduled messages Reading messages Gmail Labels Google+ HangoutsPhotos Internet Web & networkLinks ChromeHistory Saved pagesSyncing with other devices BluetoothPairing with other Bluetooth devices Screen MirroringSending and receiving data Media MusicPlaying music Setting a song as alarm ringtone Creating playlistsPlaying music by mood Camera etiquette CameraTaking photos Taking a photoShooting mode Applying filter effects Tap Mode →PanoramaTaking videos Panoramic photosZooming in and out Recording modeConfiguring settings for Camera Share shotControlling the camera remotely Shortcuts Trimming segments of a video GalleryViewing images Playing videosEditing images Favourite imagesDeleting images Tagging faces Setting as wallpaperUsing Tag buddy Sharing imagesDeleting videos VideoWatching videos Using Popup Video playerYouTube Sharing videosPlay Store Application & media storesPlay Books Galaxy AppsPlay Newsstand Play Movies & TVPlay Music Play GamesComposing memos UtilitiesMemo Adding and managing categoriesViewing a memo PlannerBrowsing memos Creating events or tasksChanging calendar type Syncing with Google CalendarSharing events or tasks DropboxSearching for events or tasks Deleting events or tasksSyncing with Dropbox CloudSyncing with the Samsung account Backing up or restoring dataDrive Hancom Office ViewerSearching documents Reading documents Word processorPresentation Spreadsheet Setting alarms AlarmCalculator World clockVoice Google Now GoogleVoice Search Searching the deviceViewing files My FilesSearching for a file Changing the view modeCreating folders Viewing storage informationGetting directions for a destination Travel & localMaps Searching for locationsSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiWi-Fi Direct BluetoothFlight mode Setting Network notificationScreen Mirroring LocationMore networks Nearby devicesSounds and notifications DisplayMulti window Lock screen WallpaperFont Notification panel AccessibilitySettings Samsung keyboard DefaultLanguage and input LanguageSmart screen Palm motionDate and time Backup and resetAccounts CloudPower saving mode AccessoriesDefault applications BatterySecurity StorageGoogle Settings Security policy updatesAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
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SM-T330NYKADBT, SM-T330NZWAKSA, SM-T330NZWAPHE, SM-T330NYKAPHE, SM-T330NZWAXEF specifications

The Samsung SM-A800FZDEKSA, also known as the Galaxy A8, is an elegant and feature-rich smartphone designed for users who crave performance and style. Sporting a sleek design, the device features a 5.7-inch Super AMOLED display, delivering vibrant colors and deep contrasts. It is powered by an octa-core processor, ensuring smooth multitasking and excellent performance for demanding applications. The Galaxy A8 also includes a robust 16 MP primary camera that excels in low light, alongside a 5 MP front camera for exceptional selfies.

The SM-A800FZWEXXV is another variant of the Galaxy A8 series that inherits the same impressive features. With its focus on user experience, the device boasts a premium build quality, defined by a metallic frame and a glossy glass back. This model supports Samsung's Adaptive Fast Charging technology, allowing users to quickly recharge the device’s ample 3050 mAh battery. It runs on Android, enhanced with Samsung's TouchWiz interface, providing a clean, user-friendly experience.

Meanwhile, the SM-T331NYKASER and SM-T330NZWAKSA represent Samsung's Galaxy Tab series. The SM-T331NYKASER, also known as the Galaxy Tab Active 2, is designed specifically for rugged environments. It features an 8-inch display and is MIL-STD-810G certified, making it resistant to shock, dust, and water. The device is equipped with a powerful 8 MP rear camera and a removable 4450 mAh battery, ensuring that it can perform reliably in challenging conditions.

On the other hand, the SM-T330NZWAKSA or Galaxy Tab 4 boasts a 10.1-inch screen, which is ideal for media consumption and productivity tasks. With a powerful quad-core processor and an expansive memory capacity, this tablet is perfect for multitasking. It also features dual speakers for an immersive audio experience and includes a 3 MP rear and 1.3 MP front camera.

Finally, the SM-A800FZDEXXV is yet another variant within the Galaxy A8 lineup, again focusing on delivering a premium experience without breaking the bank. All these devices illustrate Samsung's commitment to blending cutting-edge technology with user-centric design, making them popular choices across different user segments. Whether one prefers a smartphone or a tablet, Samsung's offerings in these models ensure that performance, durability, and style are harmoniously combined.
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