Samsung GT-I8260MBAHUI Troubleshooting, Your device displays network or service error messages

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Contents GT-I8260 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Play Store Samsung Apps Game Hub Play Music Video Player YouTube FM RadioMaps Local Navigation Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Pull out the SIM or Usim cardCharging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardHolding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceBasics Indicator iconsIcon Meaning Finger gestures Using the touch screenError occurred or caution required Battery power level TappingDragging Double-tappingFlicking PinchingRotating the screen Control motionsSimple motions allow easy control of the device Picking up Turning overNotifications ShakingAdding an application icon Home screenRearranging items Adding an itemSetting wallpaper Rearranging panelsUsing applications Applications screenOrganising with folders Installing applicationsUninstalling applications Sharing applicationsEntering text Using the Samsung keyboardHelp Changing the keyboard typeChanging language keyboards Entering text by voiceEntering uppercase HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsForgetting Wi-Fi networks Removing accountsConnecting with Windows Media Player Connecting with Samsung KiesTransferring files Setting a face and voice unlock Connecting as a media deviceSetting a face unlock Securing the deviceSetting a PIN Setting a patternSetting a password Upgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Ending a call Making a video call Video callsDuring a video call Swapping images ContactsManaging contacts Creating a contactSearching for contacts Importing and exporting contactsImporting contacts Favourite contactsSyncing with Samsung Contacts Exporting contactsAdding contacts to a group Contact groupsBusiness card Managing groupsSending messages MessagingSending scheduled messages Viewing incoming messages Setting up email accountsListening to a voice message Reading messages Google Mail Adding friends TalkPublic profile Chatting with friendsMessenger Switching between chatsGoogle+ Deleting chat historyChatON Web & network InternetSaved pages ChromeHistory LinksBluetooth Syncing with other devicesPairing with other Bluetooth devices Sending and receiving dataMusic Player Setting a song as ringtoneMedia Playing musicPlaying music by mood CameraCreating playlists Camera etiquetteTaking photos Scene modeTap →Scene mode Taking a photoSeveral photo effects are available Shooting modeTap →Shooting mode Single shot Take a single photoPanoramic photos Tap →Shooting mode →PanoramaTaking videos Taking a videoRecording mode Zooming in and outConfiguring settings for Camera Shortcuts Tap →Edit shortcutsPlaying videos GalleryViewing images Zooming in and outSharing images Editing imagesDeleting images Use one of the following methodsTagging faces Setting as wallpaperVideo Player Select a video to playSharing videos YouTubeDeleting videos Watching videosUploading videos FM RadioListening to the FM radio Scanning radio stations Adding stations to the favourites listApplication & media stores Play StoreGame Hub Samsung AppsTap Samsung Apps on the Applications screen Play Music Composing memos UtilitiesMemo Browsing memosCreating events or tasks PlannerViewing a memo Utilities Searching for events Syncing with Google CalendarChanging calendar type Deleting eventsSetting alarms AlarmClock Stopwatch TimerWorld clock Desk clockVoice Recorder CalculatorRecording voice memos Playing voice memos List of voice memos, tap →Settings →Contextual filename →OnVoice Managing voice memosSearching the device GoogleSearch scope Searching with images Voice SearchMy Files Google NowAdding shortcuts to folders DownloadsViewing files Select a file to open it with an appropriate applicationMaps Travel & localSearching for locations Local Getting directions for a destinationNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policySetting Network notification Flight mode More settingsMobile networks Kies via Wi-Fi Home screen modeBlocking mode Tethering and portable hotspotDisplay Change the settings for the displaySound WallpaperView the amount of battery power consumed by your device Power saving modeBattery StorageApplication manager Location servicesChange settings for location information permissions Lock screenEncrypt external SD card SecurityAccount registration Add or view your Samsung account Language Set up SIM card lockLanguage and input Select a display language for all menus and applicationsGoogle voice typing DefaultSelect a default keyboard type for text input Samsung keyboardVoice search Voice recogniserAdvanced Settings Text-to-speech output Backup and resetAdd account Pointer speedMotion Date and timeAnswering/ending calls AccessibilityText-to-speech output Developer options Access device information and update device software Google SettingsAbout device Troubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Ensure that your device supports the file typeAnother Bluetooth device is not located English EU /2013. Rev
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