Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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GT-N8010EAXXEZ, GT-N8010ZWXXSK, GT-N8010EAAFOP, GT-N8010EAEPHE, GT-N8010EAXSER specifications

The Samsung GT-N8010 series, also known as the Galaxy Note 10.1 (2014 Edition), is a versatile tablet that was designed to bridge the gap between productivity and entertainment. Packed with robust features and cutting-edge technology, models such as GT-N8010EAAPHE, GT-N8010GRAXEZ, GT-N8010ZWXPHE, GT-N8010ZWAPHE, and GT-N8010ZWADBT made significant waves in the market upon their release.

At the heart of the GT-N8010 series lies an impressive 10.1-inch display, boasting a resolution of 2560 x 1600 pixels. This Super Clear LCD screen provides stunning visuals with vibrant colors and sharp details, making it perfect for content consumption, whether watching videos, reading, or playing games. The display also supports multi-window functionality, allowing users to multitask seamlessly by running multiple apps side by side.

Under the hood, the Galaxy Note 10.1 is powered by a quad-core processor, combined with ample RAM, ensuring smooth performance across demanding applications. The internal storage capacities range from 16GB to 64GB, expandable via microSD, allowing users to store a substantial amount of data. The tablet runs on Android, providing users with access to a vast array of applications via the Google Play Store.

One of the standout features of the GT-N8010 series is the S Pen, which takes productivity to new heights. The S Pen, with its pressure sensitivity and ergonomic design, allows for precise writing, drawing, and note-taking. With various S Pen features like Air Command and Smart Select, users can easily capture ideas and annotate documents or images.

In terms of connectivity, the Galaxy Note 10.1 supports Wi-Fi, Bluetooth, and optional LTE, ensuring users can stay connected on the go. The device is also equipped with a multi-format card reader, enhancing its versatility.

The tablet features an 8-megapixel rear camera and a 2-megapixel front camera, capable of capturing high-quality photos and video calls. Additionally, its impressive battery life ensures prolonged usage without interruption.

Overall, the Samsung GT-N8010 series is an excellent blend of advanced technology and user-friendly features, making it a compelling choice for both casual users and professionals alike. Whether for note-taking, media consumption, or productivity tasks, the Galaxy Note 10.1 remains a noteworthy option in the tablet landscape.