Samsung SM-T360NNGAXEZ Troubleshooting, Your device displays network or service error messages

Page 104

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-T360 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Maintaining water and dust resistancePackage contents Installing the battery Removing the battery Charging the battery Installing the protective caseCharging with the charger Reducing the battery consumption Checking the battery charge statusInserting a memory card Formatting the memory card →Settings →General →Storage →Unmount SD cardRemoving the memory card Turning the device on and off Holding the deviceLocking and unlocking the device Adjusting the volumeSwitching to silent mode Icon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Double-tapping Tapping and holdingDragging Flicking PinchingControl motions Rotating the screenSweeping CoveringLaunching applications in a split screen Multi window Using Multi windowUsing a split screen Multi window Basics Sharing content between applications Basics →Blocking mode NotificationsHome screen Rearranging itemsAdding an application icon Moving an itemRearranging panels Setting wallpaperUsing widgets Installing applications Uninstalling applicationsApplications screen Rearranging applicationsUsing applications Disabling applicationsOpening an application Opening from recently-used applicationsChanging the keyboard type HelpEntering text Entering uppercase Changing the keyboard typeChanging language keyboards HandwritingConnecting to a Wi-Fi network Turning Wi-Fi on and offEntering text by voice Copying and pastingSetting up accounts Joining Wi-Fi networksAdding Wi-Fi networks Forgetting Wi-Fi networksSetting up user profiles Connecting with Samsung KiesTransferring files Removing accountsDevice MTP Connecting with Windows Media PlayerConnecting as a media device Securing the device Setting a patternSetting a PIN Setting a password Upgrading the deviceUnlocking the device Upgrading with Samsung Kies→ Update now Upgrading over the airManaging contacts CommunicationContacts Searching for contacts Displaying contactsMoving contacts Moving contacts to GoogleContact groups Importing and exporting contactsFavourite contacts Business card Adding contacts to a groupManaging groups Sending an email to a group’s membersSending scheduled messages Setting up email accountsSending messages Reading messages Google Mail Labels Hangouts Google+Photos Web & network InternetChrome HistorySaved pages LinksBluetooth Sending and receiving data Pairing with other Bluetooth devicesScreen Mirroring Playing music MediaMusic Playing music by mood Setting a song as alarm ringtoneCreating playlists Camera Taking photosTaking a photo Camera etiquetteShooting mode Panoramic photosTaking a video Taking videosApplying filter effects Recording mode Zooming in and outConfiguring settings for Camera Controlling the camera remotelyMedia Playing videos Trimming segments of a videoEditing images Deleting imagesSetting as wallpaper Using Tag buddySharing images Tagging facesVideo Deleting videosUsing Popup Video player YouTubeSharing videos Watching videosApplication & media stores Play StoreSamsung Galaxy Apps Play BooksPlay Movies & TV Play MusicPlay Games Play NewsstandUtilities MemoAdding and managing categories Composing memosPlanner Browsing memosCreating events or tasks Viewing a memoMap that appears Dropbox Syncing with Dropbox CloudSyncing with the Samsung account Searching documents DriveHancom Office Viewer Presentation Reading documentsWord processor Spreadsheet Clock AlarmSetting alarms Stopwatch TimerWorld clock Calculator GoogleSearching the device Search scopeViewing files Voice SearchMy Files Searching for a file Viewing storage informationChanging the view mode Smart TutorCreating folders Adding shortcuts to foldersTravel & local MapsSearching for locations Getting directions for a destinationSettings About SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Flight modeSetting Network notification Wi-Fi DirectEthernet LocationMore networks Device Nearby devicesPrinting Screen MirroringWallpaper Display and wallpaperLock screen Toolbox Multi windowNotification panel Accessibility MotionsSettings General Default Language and inputLanguage Samsung keyboardGoogle voice typing Voice searchText-to-speech options Pointer speedDate and time BatteryPower saving Storage SecurityDefault applications Security policy updatesApplications About deviceComposing and sending General settingsContacts View settings GalleryInternet PlannerGoogle Settings Event notificationTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.1
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SM-T360NNGAXEF, SM-T360NNGASER, SM-T360NNGASEB, SM-T360NNGAPHE, SM-T360NNGAXSK specifications

The Samsung SM-T360NNGATPH and SM-T360NNGAPHE represent a powerful addition to Samsung's line of tablets, specifically designed to cater to the needs of both professionals and casual users. These models embody a perfect blend of performance, usability, and portability, making them ideal choices for those seeking a versatile mobile computing experience.

One of the main features of the SM-T360 models is their stunning display. With a vibrant 8-inch screen, users can expect crisp visuals and vibrant colors that enhance the viewing experience when watching videos, reading, or browsing the web. The high-definition resolution ensures that images and text are rendered clearly, contributing to a more enjoyable and efficient user experience.

Performance-wise, the SM-T360NNGATPH and SM-T360NNGAPHE are equipped with powerful processors that facilitate smooth multitasking. The generous RAM ensures that users can run multiple applications simultaneously without experiencing lag, making these tablets suitable for productivity-oriented tasks such as document editing and spreadsheets. The internal storage options allow users to save a substantial amount of data, from photos and videos to important work documents.

In terms of connectivity, both models support Wi-Fi and cellular options, ensuring that users can stay connected wherever they are. This feature is particularly beneficial for professionals who need to access cloud services or communicate via email while on the go. Additionally, the tablets support Bluetooth technology, allowing for seamless connections with various devices, such as headphones, keyboards, and mice.

Another noteworthy characteristic of the SM-T360 series is the inclusion of Android's latest operating system, which provides a user-friendly interface and access to a wealth of applications. This allows users to customize their experience based on personal preferences and productivity needs. The tablets also feature long-lasting battery life, ensuring that users can work or entertain themselves for extended periods without frequent recharging.

In summary, the Samsung SM-T360NNGATPH and SM-T360NNGAPHE are standout tablets that combine outstanding screen quality, robust performance, and reliable connectivity. They cater to a diverse range of users, from business professionals requiring a reliable tool for work to casual users looking for a device for entertainment and browsing. With their sleek design and advanced features, these tablets are designed to meet the demands of modern life, making them a smart choice for anyone in the market for a new tablet. Whether for work or play, the SM-T360 series does not disappoint.
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