•You may be between service areas. You should receive a signal when you enter a service area.
You forgot a security, PIN, or PUK code.
If you forget or lose this or another code, contact the seller or your service provider.
Your display shows white lines.
The display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time.
You enter a number, but the call is not dialled.
•Ensure that you have pressed [
].
•Ensure that you have accessed the right cellular network.
•Ensure that you have not set call barring for the phone number.
You select a contact to call, but the call is not dialled.
•Ensure that the correct number is stored in the contact information.
•
Another caller cannot hear you speaking.
•Ensure that you are not blocking the
•Move the
•If using a headset, ensure that it is properly connected.
The sound quality of a call is poor.
•Ensure that you are not blocking internal antenna.
•When you are in areas with weak signals, you may lose reception. Move to another area and try again.
troubleshooting
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