Samsung SGH-I560ZKVOMN Your display shows white lines, Another caller cannot hear you speaking

Page 98

Troubleshooting

Your display shows white lines

The display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time.

You enter a number, but the call is not dialled

•Ensure that you have pressed [ ].

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number.

You select a contact to call, but the call is not dialled

•Ensure that the correct number is stored in the contact information.

•Re-enter and save the number, if necessary.

Another caller cannot hear you speaking

•Ensure that you are not blocking the built-in microphone.

•Move the built-in microphone closer to your mouth.

•If using a headset, ensure that it is properly connected.

The sound quality of a call is poor

•Ensure that you are not blocking the internal antenna on top of the device.

•When you are in areas with weak signals, you may lose reception. Move to another area and try again.

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Contents SGH-i560 Others Or other equipment Using this guideInstructional icons Copyrights and trademarks Contents Connectivity Handle and dispose of batteries and chargers with care Keep your device away from small children and petsProtect your hearing Avoid interference with pacemakers Reduce the risk of repetitive motion injuriesTurn off the device near medical equipment Follow all safety warnings and regulationsDrive safely at all times Protect batteries and chargers from damage Handle your device carefully and sensiblyAvoid contact with your device’s internal antenna Ensure maximum battery and charger lifeUse your device in the normal position Handle SIM cards and memory cards with care Ensure access to emergency servicesUse batteries only for their intended purpose Safety and usage information Call an international number CommunicationCalls Make a call from the contact listCall a recently dialled number Insert a pauseView and return missed calls To insert a pause, press to select the type of pauseTo direct your incoming calls to another number Divert callsBar block calls Messages Message foldersIcon Description Inbox iconsOutbox status View a text message Text messagesSend a text message Retrieve messages from a SIM cardPress Options → Copy → Inbox or a folder Set an access pointMultimedia messages Send a multimedia messageView a multimedia message Edit a multimedia message→ Remove → an item → Call mailbox Listen to voice mailEmail messages Create a mailboxView an email message Send an email messagePress Options → Insert → an attachment type optional To view new messages onlineDelete an email message Press Options → Disconnect View or save email attachments→ Attachments Options → Delete → Phone onlyInstant messages Set up a serverLogin to the IM server Options → Delete → Phone and serverOptions → End conversation Accept an invitation Insert smiley use one of the preset smileysStart a conversation Change IM options Audio messagesAdd IM contacts Cell broadcast messages Subscribe to a cell broadcast Options → Cancel subscriptionPress Options → Topic → Add manually → SubscribeBusiness card select Save business card Save smart message data or settings to your deviceSmart messages Ringing tone to save to Gallery, select SaveRecent calls Service messagesLogs View recent call logsCall duration Packet dataCommunication log Log durationMultimedia message options Communication optionsText message options From the Messaging menu, pressEmail options Outgoing e-mail set options for outgoing email User settings Retrieval settingsOther message options Service message optionsCell broadcast message options Save sent messages set to save copies of sent messagesAdd files to your device MediaMusic player Add files to the music libraryKey Function Create a playlistPress Options → Play → Music player Press Options → Music library → Track listsCapture a photo Use the keypad in Camera modeCamera Press Options → Add tracks→ Gallery → Images View a photoRecord a video Play a video Use the keypad in Camcorder modeKey Function See adjustment shortcuts → Gallery → Video clipsOpen a media file Play streaming content from the internetGallery Add a streaming internet link to the GalleryRealPlayer Play streaming web content with RealPlayerFlash Player Play a media file in RealPlayerRecord a voice clip RecorderPC Studio Play a voice clipInstall PC Studio Use PC StudioCreate a new contact card Personal ProductivityContacts Press Options → New SIM contact Search for a contact cardCopy contact cards Scroll to a contact and press to open itAssign a speed dial number to a contact card Set a default number or addressPress Options → Defaults Scroll to a speed dial number and pressPress Options → Ringing tone Assign a ringtone to a contact card or groupCreate a contact group Press Options → New groupCreate a Calendar event CalendarSync your contacts Press Options → Add membersChange the Calendar view Stop an event alarmOptions → Settings to change the following options Change Calendar optionsWeek starts on set a day to show first in week view QuickofficeOpen a Quickoffice document Pan Move right or leftAdobe Reader Update QuickofficeTo update Quickoffice Press Options → Browse for filePress Options → New note Create a noteSync notes with other devices → Synchronisation → StartFrequently used links WebBrowse a web ForwardGo to web address move to the entered web Zooming options zoom in or out on a webStandby mode, press → Web Change browser settingsAdd a bookmark Press Options → SaveSave a web Use a bookmarkSave a web page and view it offline Press Options → Tools → SaveOptions → Navigation options → Reload Download files from the webView a saved web Search for and pair with a Bluetooth-enabled device Use the Bluetooth wireless featureTurn on the Bluetooth wireless feature ConnectivityIcon Device type Change paired device optionsPress Options → New paired device Connect to audio device pair with a headset or car kitActivate Remote SIM mode Send data via the Bluetooth wireless featureReceive data via the Bluetooth wireless feature Assign short name set a short name for a paired deviceTo deactivate it, press → Exit Set a default action for your USB connectionRemote SIM mode Standby mode, press → Connectivity → USBClick Start Sync Synchronise with Windows Media PlayerCopy music files to a memory card Synchronise data Synchronise your deviceCreate a new sync profile Press Options → New sync profileConnectivity Clock Additional ProgramsCalculator Clear screen clear all calculations on the screenStop an alarm Change clock settingsSet a new alarm Create a world clockPress Options → Currency rates ConverterAdd currencies and exchange rates Options → Rename currencyPress Options → Set as base currency Convert currenciesConvert measurements Use name dialling Voice Signal→ Voice Signal Search for contactsSend a text message GPS dataOpen applications by voice → GPS data Activate a positioning methodNavigate with GPS data Scroll to Navigation and pressMonitor trip details LandmarksView your current position Press Options → StartSearch for a file or folder ManagersFile manager Create a new folderSoftware installation set to allow or block installations Install a new applicationChange installation options Application managerDefine a server profile Device managerRemove an application → Device manager Press Options → New server profileServer ID set the ID of the remote server Start a configuration sessionWhen you are finished setting the options, press Back → Device managerView activation keys Restore an expired activation keyActivation key manager → Actv. keysFormat a memory card Restore data from a memory cardMemory card manager Back up data to a memory cardView memory details Protect a memory card with a passwordConnection manager View connection detailsScroll to a connection and press Options → Details to access the followingClose an open connection Personalisation SettingsGeneral settings Shortcuts set the softkey shortcuts for Standby mode Enhancement Workdays set the days of the week to sound alarmsDate and time Certif. management SecurityLock code set a lock code for the device Security module Factory settingsPositioning Positioning methodsCall Phone settingsSlide up set to answer a call when you open the device Voice calls Call divertCall barring If not answered set to divert calls you do not answerNetwork Connection settingsBluetooth Incoming calls set to prevent all incoming callsPassword set a password for the access point Access pointsConnection name set a name for the access point connection Data bearer set a data transmission typeControl packet data connections when using a Gprs network Phone IP address IPv4 only set the IP address of your deviceAPN control Applications settingsConfigurations RealPlayerImage CameraVoice recorder Memory in use set a location to store new voice clipsApp. manager LogMessage Try this to solve Problem TroubleshootingContacting a service centre Phone and SIM cardYou forgot a security, PIN, or PUK code You select a contact to call, but the call is not dialled Your display shows white linesYou enter a number, but the call is not dialled Another caller cannot hear you speakingAn application is frozen will not respond Your device is hot to the touchYour device prompts you to delete some data Press and hold to open the application listYou cannot find a Bluetooth-enabled device Index Date and time Device manager Gallery see mediaGPS Quickoffice Page English EU /2008. Rev

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