Samsung GT-S6310DBNDBT Troubleshooting, Your device displays network or service error messages

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Contents GT-S6310N About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory card→Settings →Storage →Unmount SD card Removing the memory card→ Erase everything Turning the device on and offFormatting the memory card Holding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceIcon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures Dragging Double-tappingFlicking PinchingControl motions Rotating the screenTurning over ShakingNotifications Home screen Rearranging itemsRearranging panels Using applicationsSetting wallpaper Opening an applicationClosing an application Applications screenOpening from recently-used applications Rearranging applicationsHelp Installing applicationsUninstalling applications Sharing applicationsChanging the keyboard type Using the Samsung keyboardEntering text Changing the keyboard layoutChanging language keyboards Entering text by voiceCopying and pasting HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsTransferring files Removing accountsConnecting as a media device Connecting with Samsung KiesConnecting with Windows Media Player Device MTPSetting a password Setting a patternSetting a PIN Securing the deviceUpgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airMaking calls CommunicationPhone During a call Finding contactsMaking an international call Receiving calls Ending a call Searching for contacts ContactsManaging contacts Importing and exporting contacts Business card Favourite contactsContact groups Sending scheduled messages MessagingSending messages Listening to a voice message Setting up email accountsViewing incoming messages Google Mail Reading messagesLabels Talk ChatON Google+Messenger Web & network InternetSaved pages ChromeHistory LinksBluetooth Syncing with other devicesReading information from an NFC tag Pairing with other Bluetooth devicesSending and receiving data Sending data via Android Beam Making a purchase with the NFC featureBeam Music Player Setting a song as ringtoneMedia Playing musicPlaying music by mood CameraCreating playlists Camera etiquetteTaking a photo Scene modeTaking photos Tap →Shooting mode →Panorama Shooting modeTap →Shooting mode Panoramic photosTaking a video Recording modeTaking videos Zooming in and out Configuring settings for Camera Tap →Edit shortcuts GalleryShortcuts Editing images Viewing imagesPlaying videos Zooming in and outSharing images Setting as wallpaperDeleting images Sharing videos Video PlayerDeleting videos Uploading videos YouTubeWatching videos Scanning radio stations FM RadioListening to the FM radio Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Game HubPlay Music Play MagazinesComposing memos UtilitiesMemo Browsing memosPlanner Creating events or tasksSearching for events Syncing with Google CalendarChanging calendar type Deleting eventsDropbox ClockStopwatch AlarmWorld clock Calculator QuickofficePlaying voice memos Voice RecorderRecording voice memos Searching the device GoogleManaging voice memos Search scopeVoice Search My FilesDownloads Searching for locations Travel & localMaps Local Getting directions for a destinationNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct Data usageMobile networks More settingsFlight mode Tethering and portable hotspotKies via Wi-Fi Home screen modeBlocking mode SoundWallpaper DisplayStorage Application manager BatteryLocation services Lock screenSecurity Encrypt external SD cardLanguage and input DefaultSet up SIM card lock LanguageGoogle voice typing Samsung keyboardText-to-speech output Backup and resetVoice search Pointer speedDate and time Add accountMotion Text-to-speech output AccessibilityAnswering/ending calls Developer options About device Troubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located English EU /2013. Rev
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GT-S6310DBNAUT, GT-S6310ZWNETL, GT-S6310WRNETL, GT2S6310ZWNO2C, GT-S6310ZWNAMN specifications

The Samsung GT-S6310 series, including models such as GT-S6310DBNVDR, GT-S6310MSNITV, GT-S6310ZWNITV, GT-S6310ZWNVID, and GT2S6310DBNDBT, is well known for its blend of performance and usability, catering to the needs of budget-conscious consumers. This smartphone line is primarily recognized for its compact design, intuitive user interface, and robust feature set.

One of the main features of the GT-S6310 series is its 3.5-inch TFT display, delivering a resolution of 480 x 320 pixels. This size is conducive for one-handed use, allowing users to easily navigate through apps and menus. The device is powered by a dual-core processor that operates at 1 GHz, providing sufficient performance for everyday tasks like browsing, messaging, and social media.

The camera capabilities of the GT-S6310 models are another highlight. They typically come equipped with a 5-megapixel rear camera with autofocus and LED flash, allowing users to capture decent quality photos and videos. Additionally, the front-facing VGA camera is useful for video calls and selfies, enhancing the social connectivity experience.

In terms of connectivity, the GT-S6310 series offers Bluetooth 4.0, Wi-Fi 802.11 b/g/n, and 3G support, ensuring that users can stay connected while on the move. The inclusion of GPS functionality adds another layer of convenience, as users can easily access navigation services.

The smartphone runs on Android, specifically the Jelly Bean version, providing a user-friendly interface with access to a vast array of applications through the Google Play Store. Samsung's TouchWiz user interface enhances the experience, providing customization options and features that improve overall usability.

Storage options are equally practical, with the internal memory generally being 4GB, expandable via a microSD card slot. This makes it feasible for users to store their preferred applications, photos, and music without worrying about running out of space.

Battery life is another crucial aspect of the GT-S6310 series. With a removable 1500 mAh battery, these devices are designed to offer a full day of use under typical conditions, which is particularly appealing to users who rely on their phones throughout the day.

In summary, the Samsung GT-S6310 series combines a compact design with practical features, making it an attractive option for users seeking an affordable and dependable smartphone. With its combination of decent performance, user-friendly interface, and essential connectivity options, this device continues to serve as a reliable choice in the competitive mobile market.
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