Samsung SM-G800FZBAAUT Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Contents English EU /2014. Rev.1.1 Table of Contents Basic shooting Shooting modes Camera settings Making calls Receiving calls Options during callsAdding contacts Managing contacts MessagesAbout Settings Device & data managerRead me first Maintaining water and dust resistance Do not detach or remove the back cover from the deviceInstructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryInsert the battery Remove the back cover Pull out the battery Removing the SIM or Usim card and batteryReplace the back cover Charging the battery Plug the USB cable into the multipurpose jack Reducing the battery consumption Using a memory card Installing a memory cardRemoving the memory card Formatting the memory cardTurning the device on and off Locking and unlocking the screen Basics Using the touch screenTapping Dragging Tapping and holdingDouble-tapping Flicking Spreading and pinchingHome screen layout Home screenHome screen options Using My Magazine Apps screen Indicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelAdjusting the brightness Rearranging quick setting buttonsUsing the quick setting panel Opening apps Closing an appInstalling or uninstalling apps Installing appsSamsung Apps Galaxy Apps Play StoreUninstalling or disabling apps Downloading suggested appsManaging apps Enabling appsKeyboard layout Entering textChanging the input language Using additional keyboard functions Changing the keyboard layoutScreen capture Copying and pastingMy Files About My FilesViewing files Power saving feature Power saving modeUltra power saving mode Save the battery power by limiting the device’s functionsAccess additional options Viewing help information Network connectivity Wi-FiMobile data Adding Wi-Fi networks Activating Wi-Fi PasspointForgetting Wi-Fi networks Using Smart network switchUsing the mobile hotspot You may incur additional charges when using this featureTethering and Mobile hotspot About tethering and mobile hotspotsUsing USB tethering Using Bluetooth tetheringTick Bluetooth tethering Connect your device to the computer via the USB cableInternet Browsing webpagesSetting the homepage Managing the quick access list→Add to Quick access Managing the webpage historyMotions and gestures Motions & usability featuresDirect call Mute/Pause Smart alertCovering screen with hand Palm swipe to capture Turning device overAir view ToolboxUse this feature to operate the screen while wearing gloves Increasing touch screen sensitivityManaging the Home and Apps screens PersonalisingManaging the Home screen Changing view mode Managing the Apps screenManaging folders Managing panelsCreating folders Moving itemsYou can move folders only in the folder panel Setting wallpaper and ringtones Setting wallpaperChanging ringtones Tap Set wallpaper or DonePassword Changing the screen lock methodPattern FingerprintFor better fingerprint recognition Finger ScannerRegistering fingerprints Managing registered fingerprints You can delete or rename your registered fingerprintsChanging the alternative password Verifying the Samsung account passwordUnlocking the screen with fingerprints You can unlock the screen with the registered fingerprintsPrivate mode Using fingerprints for purchases via PayPalAbout private mode Hiding contentViewing hidden content Selected items will disappear from the screenEasy mode Using backup accountsUsing Samsung Smart Switch Transferring data from your previous deviceUsing Smart Switch Mobile Using Samsung KiesUsing Smart Switch with computers Setting up accounts Adding accountsRemoving accounts AccountMaking calls PhoneTap Phone on the Apps screen Making calls from call logs or contacts list Making calls from the favourites listNumber prediction Speed dial numbersMaking an international call Tap KeypadReceiving calls Answering a callRejecting a call Missed callsOptions during calls During a voice callDuring a video call Contacts Adding contactsMoving contacts from other devices Creating contacts manuallyManaging contacts Editing a contactDeleting a contact Sharing a contactMerging contacts with accounts Managing groupsImporting and exporting contacts Adding shortcuts for contacts to the Home screen Searching for contactsTap →Add shortcut to home screen Messages Messages & emailSending messages Sending scheduled messages Adding contacts to the priority listViewing incoming messages Setting up email accounts Managing messagesAccessing additional options Reading messages Camera Basic shootingTaking photos or recording videos Tap Camera on the Apps screenLaunching Camera on the locked screen Reorganising camera shortcutsCamera etiquette Remote viewfinderTap →Remote viewfinder Shooting modes AutoBeauty face Shot & moreWhen you are finished editing photos, tap Panorama Tap Mode →Virtual tourVirtual tour Continuous shot Managing shooting modes HDR Rich toneDownloading shooting modes Camera settings Camera Gallery Viewing content on the deviceViewing photos or videos Accessing additional options Selecting a sorting optionPhoto studio Editing photos or videosTap →Studio →Photo studio Collage studio Tap →Studio →Collage studioShot & more Video trimmer Trim video segments Tap Gallery on the Apps screenTap →Studio →Video trimmer Enter a filename, and then tap OK to save the videoGallery settings Tap →SettingsMusic MultimediaPlaying music Creating playlists Setting a song as ringtone or alarm toneViewing a list of recommended songs Accessing music on a registered device Accessing music on a nearby devicePlaying music by mood Playing music stored on other devicesPlaying videos VideoTap Video on the Apps screen Select a video to play Using the pop-up video player Sharing or deleting videosEditing videos Capturing imagesAccessing a video on a nearby device Accessing a video on a registered devicePlaying videos stored on other devices Health features HealthAbout S Health Tap S Health on the Apps screenSetting up a user profile Health main screen Using S Health menus Tap to access various menusWalking mate Tap →PedometerViewing your step count in a graph Resetting the daily step records Exercise mateStarting to exercise Tap →ExerciseEnter additional information and tap Done To finish exercising, tap Pause →StopDevice saves the exercise information Using the coaching feature while exercising in running mode Tap and use the following functions115 Set workout goal →Training effect goal Set the exercise intensity and tap Next Viewing a log of burnt calories Recording food intake Viewing calorie intake in a graph Managing weight Tap UpdateEntering information about frequently-eaten food Tap →My food122 Viewing your recorded weight in a graph Entering data by using accessory devicesResetting weight record To reset the daily weight record, tap →Reset daily data →OKHealth settings Installing additional S Health appsTap →More apps → Password, and then set a password Security features Emergency modeAbout emergency mode Activating emergency modeDeactivating emergency mode Setting help messagesHelp message About help messageSevere weather notifications Geo News Sending help messagesAbout severe weather notifications Geo News Receiving notificationsUsing the geo news widget Watch notificationsKids Mode Useful apps and featuresStarting Kids Mode Kids mode home screen Kids mode play area General Configure kids mode settings Parental controlSearching for content → Settings →Select filters or Select search categoryFinder Managing the search historyPlanner Starting S PlannerTap S Planner on the Apps screen Creating events or tasksTap Save to save the event or task Deleting events or tasks Syncing events and tasks with your accountsSharing events or tasks Setting the language Using S VoiceVoice About S VoiceWaking up S Voice in standby mode Changing the wake-up commandCorrecting unwanted voice commands Tap →Settings →Voice wake-up →Set wake-up commandAlarm Setting alarmsStopping alarms Deleting alarmsTimer World clockStopwatch Creating clocksCalculator MemoComposing memos Searching for memosPage Recording voice memos Voice RecorderSaving files with contextual tags Playing voice memos Using the bookmarks listManaging voice memos Dropbox Renaming voice memosManaging categories Tap Turn on Camera UploadEditing subscriptions FlipboardCreating personalised magazines Smart Remote Connecting to a TVAbout Smart Remote Using the device as a remote control Watching TV using the device Setting programme remindersTorch DoneMagnifier Google appsChrome Google MailMaps Play MusicPlay Movies & TV Play BooksGoogle Settings HangoutsGoogle Voice SearchBluetooth About BluetoothSending and receiving data Pairing with other Bluetooth devicesSending an image Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection On the Apps screen, tap Settings →Wi-FiOn the Apps screen, tap Gallery Using the NFC feature About NFCMaking a purchase with the NFC feature Sending dataTap S Beam and tap the S Beam switch to activate it BeamQuick connect Before using this featureAbout Quick Connect Sharing content Disconnecting devicesControl the connected TV using the remote control Re-searching for devicesScreen Mirroring About Screen MirroringViewing content on a TV Stopping viewing the contentPrinting content Connecting to a printerMobile printing Device can be upgraded to the latest software Device & data managerUpgrading the device Upgrading over the airTransferring files between the device and a computer Connecting as a media deviceDevice MTP Connecting with Samsung Kies Using a Google accountTap Settings on the Apps screen Tap Backup and reset and tick Back up my dataPerforming a data reset Using a Samsung accountAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policy Setting Network notificationTap →Advanced →Keep Wi-Fi on during sleep To use options, tap Scan Search for available networksBluetooth Flight modeOn the Settings screen, tap Tethering and Mobile hotspot Tethering and Mobile hotspotData usage LocationDefault messaging app Select the default app to use for messagingSet up and connect to virtual private networks VPNs More networksOn the Settings screen, tap Printing Nearby devicesPrinting Screen MirroringSound and Display SoundDisplay Screen modeFont Wallpaper LED indicatorLock screen Notification panel ToolboxEasy mode AccessibilityBlocking mode Private modeFinger Scanner Motions and gesturesBackup and reset Air viewAccounts CloudDefault Language and inputLanguage Samsung keyboardGoogle voice typing Sound Set the device to sound when a key is touchedKeyboard swipe Date and time Text-to-speech optionsNotification readout Pointer speedSafety assistance BatteryPower saving StorageSecurity Set up SIM card lockAccount Registration Add or view your Samsung account Help About deviceDefault applications Application managerCall Answering and ending callsCall-related pop-ups Call accessoriesCall alerts More settings Ringtones and keypad tonesContacts Gallery InternetSafe mode MessagesPlanner Voice197 Accessibility About AccessibilityVoice feedback TalkBack Using the Home button to open accessibility menusActivating or deactivating TalkBack Some features are not available while you are using TalkBack Controlling the screen with finger gesturesConfiguring finger gesture settings Configuring settings for vertical gesturesConfiguring settings for shortcut gestures Changing reading units by using the local contextual menu Changing reading units using two-part vertical gesturesRelease your finger when you hear Change granularity Release your finger when you hear the reading unit you wantPausing TalkBack Using the quick navigation feature→ Settings →Manage customised labels Adding and managing image labelsConfigure settings for TalkBack for your convenience Configuring settings for TalkBackSpeech volume Adjust the volume level for voice feedback Using the device with the screen turned off Reading passwords aloud Using the rapid key input featureSetting text-to-speech features Entering additional characters Entering text using the keyboardEditing text Entering text by voice Setting notification reminders Changing the font sizeMagnifying the screen To set an interval between alerts, tap Reminder intervalColour adjustment Reversing the display coloursTurning off all sounds Setting flash notificationSamsung subtitles CC Mono audio Adjusting the sound balanceGoogle caption Assistive menu Accessing assistive menusDisplaying the assistive shortcut icon Using enhanced assistive menus Using the cursorEditing the assistive menus Interaction control Setting tap and hold delay optionsSet the recognition time for tapping and holding the screen Using single tap mode Managing accessibility settingsSaving accessibility settings in a file Answering or ending callsSharing accessibility settings files Importing an accessibility settings fileViewing accessibility services Using other useful features Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Your battery is low. Recharge or replace the battery Ensure that the charger is connected properlyYour device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM-G800FZBASER, SM-G800FZKAORS, SM-G800FZDAORX, SM2G800FZDAETL, SM-G800FZBAXEH specifications

The Samsung SM-G800FZBADBT, SM-G800FZKADBT, SM-G800FZDADBT, and SM-G800FZWADBT are part of the Galaxy S5 Mini lineup, catering to users who seek a compact yet powerful smartphone experience. These models are designed to deliver robust performance in a small form factor, making them highly appealing to a wide range of consumers.

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