Samsung SM-G388FDSADDE, SM-G388FDSAPLS, SM-G388FDSASEB Touchscreen responds slowly or improperly

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Troubleshooting

The touchscreen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is updated to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-G388F Table of Contents Messages & email Read me first Maintaining water and dust resistance Instructional icons Package contents Getting startedDevice layout Keys Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Removing the SIM or Usim card and battery Charging the battery Getting started Reducing the battery consumption Using a memory cardInstalling a memory card →Settings →Storage →Unmount SD card Removing the memory cardAttaching a hand strap Formatting the memory cardTurning the device on and off Locking and unlocking the screenTapping Using the touchscreenBasics Double-tapping Tapping and holdingDragging Swiping Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningUsing the notification panel Notification panelRearranging quick setting buttons Using the quick setting buttonsInstalling or uninstalling apps Installing appsOpening apps Galaxy AppsUninstalling or disabling apps Play StoreManaging apps Enabling appsEntering text Keyboard layoutChanging the input language Changing the keyboard layoutCopying and pasting Using additional keyboard functionsScreen capture Ultra power saving mode My FilesIncreasing touchscreen sensitivity Wi-Fi Network connectivityMobile data Tap ConnectAbout tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tetheringManaging the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Managing panelsChanging the sorting method Hiding appsSetting wallpaper and ringtones Setting wallpaperOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesUsing backup accounts PasswordChanging the screen lock method Transferring data from your previous deviceUsing Smart Switch with computers Using Samsung Smart SwitchUsing Smart Switch Mobile Setting up accounts Using Samsung KiesAdding accounts Removing accountsMaking calls from call logs or contacts list PhoneMaking calls Receiving calls Answering a callRejecting a call Missed callsDuring a video call Options during callsDuring a voice call Contacts Adding contactsMoving contacts from other devices Creating contacts manuallyTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Setting up email accounts Viewing incoming messagesSending emails Reading emails Taking photos or recording videos CameraBasic shooting Shooting modes AutoBeauty face Launching Camera on the locked screenPanorama Continuous shotAqua SportsCamera settings SelfieCamera Viewing content on the device GalleryCreating events or tasks Useful apps and featuresPlanner Internet Syncing events and tasks with your accountsVideo Playing videosWorld clock AlarmClock Timer CalculatorMemo StopwatchVoice Recorder Recording voice memosPlaying voice memos Searching for memosRadio Listening to the FM radioGoogle apps Scanning radio stationsPlay Music Play Movies & TVPlay Books Play NewsstandVoice Search Google SettingsGoogle Pairing with other Bluetooth devices BluetoothAbout Bluetooth Receiving an image Sending and receiving dataSending an image Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Using the NFC feature About NFCMaking a purchase with the NFC feature Sending dataConnecting to a printer Printing contentMobile printing Adding printer plug-insDevice & data manager Updating the deviceUpdating over the air Updating with Samsung KiesConnecting as a media device Connecting with Samsung KiesTransferring files between the device and a computer Device MTPPerforming a data reset Using a Google accountTap Backup and reset and tick Back up my data Backing up and restoring dataSettings About SettingsWi-Fi ConnectionsBluetooth Setting Wi-Fi sleep policyTap →Advanced →Keep Wi-Fi on during sleep Tethering and Mobile hotspotLocation Flight modeData usage Default messaging app PrintingMore networks Mobile networksDisplay DeviceSounds and notifications Lock screen CallBackup and reset AccessibilityPersonal Application managerSettings Language and input SystemXcover key Pointer speed Google voice typingText-to-speech options Date and time Ultra power saving modeBattery Storage SecurityAbout device Troubleshooting Your device displays network or service error messagesTouchscreen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM-G388FDSAFTM, SM-G388FDSACOS, SM-G388FDSAAUT, SM-G388FDSATIM, SM-G388FDSAETL specifications

The Samsung SM-G388FDSAPRO, SM-G388FDSAPRT, SM-G388FDSAITV, SM-G388FDSADPL, and SM-G388FDSADBT represent a range of robust smartphones designed to cater to various user needs. Each model shares a common foundation but varies in specific features, tailoring to distinct preferences and requirements.

These smartphones typically come equipped with a compact and durable design, ideal for users seeking reliability in everyday scenarios. Featuring a reinforced chassis, they can withstand the rigors of daily use, making them suitable for both urban and outdoor environments.

One of the standout features of the Samsung SM-G388 series is its remarkable performance, powered by an efficient processor that ensures smooth multitasking. Whether users are browsing the web, streaming videos, or running multiple applications simultaneously, the device maintains a responsive and lag-free experience.

The smartphone series integrates a vibrant display that enhances viewing experiences. With vivid colors and sharp resolutions, users can enjoy their media in stunning quality. Additionally, the devices boast advanced touch sensitivity, providing intuitive navigation that appeals to both new users and seasoned tech enthusiasts.

Camera capabilities are another highlight of the SM-G388 lineup. Each model is equipped with a capable primary camera that delivers impressive photo quality, accompanied by various shooting modes and features that enhance creativity. Users can capture moments with ease, even in low-light conditions, thanks to included features like LED flash and manual adjustments.

Connectivity options are robust, making these devices versatile for different usage scenarios. With support for LTE, users can experience high-speed internet connections, while Wi-Fi and Bluetooth functionalities ensure seamless pairing with other devices. This connectivity extends the user’s experience, whether they are syncing with other devices or sharing content on the go.

Battery life is another crucial aspect where the SM-G388 series excels. With a substantial battery capacity, users can rely on their devices throughout the day without the need for frequent recharging. This is especially beneficial for users who engage in demanding activities.

In summary, the Samsung SM-G388FDSAPRO, SM-G388FDSAPRT, SM-G388FDSAITV, SM-G388FDSADPL, and SM-G388FDSADBT present a competitive choice in the smartphone market. Their combination of durability, performance, captivating displays, and versatile connectivity options make them appealing to a wide range of users, whether on the hunt for a dependable device or a feature-rich smartphone experience.
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