Troubleshooting
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:
•Charge the battery or replace it with a battery that is fully charged.
•Free some memory by transferring files to a computer or deleting files from your device.
•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your device, try the following:
•Free some memory by transferring files to a computer or deleting files from your device.
•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.
English EU /2014. Rev.1.1
Table of Contents
Making calls Receiving calls Options during calls
Basic shooting Shooting modes Camera settings
Viewing photos or videos Gallery settings
Adding contacts Managing contacts
About Settings
Flipboard Torch Magnifier Google apps
Read me first
Instructional icons
Package contents
Getting started
Device layout
Buttons
Using the SIM or Usim card and battery
Installing the SIM or Usim card and battery
Insert the battery
Removing the SIM or Usim card and battery
Replace the back cover
Charging the battery
Reducing the battery consumption
Turning the device on and off
Locking and unlocking the screen
Using the touch screen
Basics
Tapping
Tapping and holding
Dragging
Double-tapping
Flicking
Spreading and pinching
Home screen layout
Home screen
Home screen options
Using My Magazine
Apps screen
Indicator icons
Icon Meaning
Notifications and quick setting panels
Using the notifications panel
Rearranging quick setting buttons
Using the quick setting panel
Opening apps
Closing an app
Samsung Galaxy Apps
Installing or uninstalling apps
Installing apps
Play Store
Managing apps
Uninstalling or disabling apps
Downloading suggested apps
Enabling apps
Changing the input language
Entering text
Keyboard layout
Changing the keyboard layout
Using additional keyboard functions
Switch to handwriting mode
Screen capture
Copying and pasting
My Files
About My Files
Viewing files
Ultra power saving mode
Power saving feature
Power saving mode
Save the battery power by limiting the device’s functions
Estimated maximum standby time
Viewing help information
Mobile data
Wi-Fi
Network connectivity
Tap Connect
Adding Wi-Fi networks
Activating Wi-Fi Passpoint
Using Smart network switch
Download booster
Tethering and Mobile hotspot
About tethering and mobile hotspots
Connect your device to the computer via the USB cable
Using the mobile hotspot
Using USB tethering
Tick USB tethering
Internet
Using Bluetooth tethering
Tick Bluetooth tethering
Browsing webpages
Setting the homepage
Managing the quick access list
→Add to Quick access
Managing the webpage history
Motions & usability features
Motions and gestures
Direct call
Smart alert
Mute/Pause
Covering screen with hand
Turning device over
Smart pause
Palm swipe to capture
About Multi window
Air view
Multi window
Launching Multi window
Multi window tray handle
Creating a Multi window combination
Using Multi window options
Switch locations between Multi window apps
Some apps may not support this feature Close the app
Rearranging apps on the Multi window tray
Toolbox
Use this feature to operate the screen while wearing gloves
Increasing touch screen sensitivity
Personalising
Managing the Home and Apps screens
Managing the Home screen
Managing panels
Managing the Apps screen
Managing folders
Changing the sorting method
Moving items
Creating folders
You can move folders only in the folder panel
Changing ringtones
Setting wallpaper and ringtones
Setting wallpaper
Tap Set wallpaper or Done
Pattern
Password
Changing the screen lock method
Fingerprint
Finger Scanner
For better fingerprint recognition
Registering fingerprints
Unlock the screen
Alternative password instead of scanning your fingerprints
Managing registered fingerprints
You can delete or rename your registered fingerprints
Unlocking the screen with fingerprints
Changing the alternative password
Verifying the Samsung account password
You can unlock the screen with the registered fingerprints
Using fingerprints to sign in to accounts
Using fingerprints for purchases via PayPal
Tick Sign in using your fingerprints and tap Remember
Hiding content
Private mode
About private mode
→ Move to Private
Easy mode
Viewing hidden content
Managing shortcuts
Using Smart Switch Mobile
Using backup accounts
Using Samsung Smart Switch
Using Smart Switch with computers
Adding accounts
Setting up accounts
Using Samsung Kies
Removing accounts
Phone
Making calls
Tap Phone on the Apps screen
Making calls from call logs or contacts list
Making calls from the favourites list
Making an international call
Number prediction
Speed dial numbers
Tap Keypad
Rejecting a call
Receiving calls
Answering a call
Missed calls
Options during calls
During a voice call
During a video call
Moving contacts from other devices
Contacts
Adding contacts
Creating contacts manually
Deleting a contact
Managing contacts
Editing a contact
Sharing a contact
Managing groups
Merging contacts with accounts
Importing and exporting contacts
Searching for contacts
Adding shortcuts for contacts to the Home screen
Tap →Add shortcut to home screen
Messages & email
Messages
Sending messages
Sending scheduled messages
Adding contacts to the priority list
Viewing incoming messages
Setting up email accounts
Managing messages
Accessing additional options
Reading messages
Camera
Basic shooting
Taking photos or recording videos
Launching Camera on the locked screen
Reorganising camera shortcuts
Selective focus
Camera etiquette
Pan focus Make the subject and its background stand out Tap
Auto
Tap Mode →Shot & more
Shooting modes
Beauty face
When you are finished editing photos, tap
Panorama
Tap Mode →Virtual tour
Virtual tour
Dual Camera
Camera settings
Managing shooting modes
Downloading shooting modes
Without effect
Camera
Viewing content on the device
Gallery
Viewing photos or videos
Accessing content on a nearby device
Viewing content stored on other devices
Accessing additional options
Changing the sorting method
Gallery settings
Tap →Settings
Use the following options
Photo studio
When you are finished editing the image, tap Done →
Studio
Tap Photo studio
Collage studio
Tap Collage studio
Shot & more
Tap Shot & more
Video clip studio
Tap Video clip studio
Tap Video trimmer
Video trimmer
Trim video segments Tap Studio on the Apps screen
Enter a filename, and then tap Save to save the video
Multimedia
Music
Playing music
Setting a song as ringtone or alarm tone
Creating playlists
Accessing music on a nearby device
Playing music by mood
Playing music stored on other devices
Playing videos
Using the pop-up video player
Video
Tap Video on the Apps screen Select a video to play
Editing videos
Accessing a video on a nearby device
Sharing or deleting videos
Playing videos stored on other devices
About S Health
Health features
Health
Tap S Health on the Apps screen
Setting up a user profile
Health main screen
Using S Health menus
Tap to access various menus
Walking mate
Tap →Pedometer
Viewing your step count in a graph
Starting to exercise
Resetting the daily step records
Exercise mate
Tap →Exercise
To finish exercising, tap Pause →Stop
Enter additional information and tap Done
Device saves the exercise information
Using the coaching feature while exercising in running mode
Tap and use the following functions
119
Set workout goal →Training effect goal
Set the exercise intensity and tap Next
Viewing a log of burnt calories
Recording food intake
Viewing calorie intake in a graph
Entering information about frequently-eaten food
Managing weight
Tap Update
Tap →My food
Entering data by using accessory devices
Resetting weight record
To reset the daily weight record, tap →Reset daily data →OK
Tap →More apps
Installing additional S Health apps
Viewing your recorded weight in a graph
Tap More and select an app
Health settings
129
About emergency mode
Security features
Emergency mode
Activating emergency mode
Help message
Deactivating emergency mode
Setting help messages
About help message
About severe weather notifications Geo News
Severe weather notifications Geo News
Sending help messages
Receiving notifications
Using the geo news widget
→ Settings →Select filters or Select search category
Useful apps and features
Searching for content
Finder
Planner
Starting S Planner
Creating events or tasks
Tap Save to save the event or task
Syncing events and tasks with your accounts
Deleting events or tasks
Sharing events or tasks
Voice
Setting the language
Using S Voice
About S Voice
Correcting unwanted voice commands
Waking up S Voice in standby mode
Changing the wake-up command
Tap →Settings →Voice wake-up →Set wake-up command
Stopping alarms
Alarm
Setting alarms
Deleting alarms
Stopwatch
Timer
World clock
Creating clocks
Composing memos
Calculator
Memo
Searching for memos
Page
Voice Recorder
Recording voice memos
Saving files with contextual tags
Using the bookmarks list
Playing voice memos
Managing voice memos
Managing categories
Dropbox
Renaming voice memos
Open files in the favourites list View notifications
Flipboard
Editing subscriptions
Creating personalised magazines
Torch
Magnifier
Google apps
Play Games
Google Settings
Play Newsstand
Drive
Bluetooth
About Bluetooth
Pairing with other Bluetooth devices
Sending and receiving data
Sending an image
About Wi-Fi Direct
Wi-Fi Direct
Unpairing Bluetooth devices
Connecting to other devices
On the Apps screen, tap Settings →Wi-Fi
Ending the device connection
On the Apps screen, tap Gallery
Using the NFC feature
About NFC
Making a purchase with the NFC feature
Sending data
Tap S Beam and tap the S Beam switch to activate it
Beam
Before using this feature
Quick connect
About Quick connect
Joining Group Play
Sharing content
Disconnecting devices
Re-searching for devices
Select a media category and select the content to access
Exploring computers
Screen Mirroring
About Screen Mirroring
Viewing content on a TV
Stopping viewing the content
Mobile printing
Connecting to a printer
Printing content
Adding printer plug-ins
Upgrading the device
Device can be upgraded to the latest software
Device & data manager
Upgrading over the air
Connecting as a media device
Transferring files between the device and a computer
Device MTP
Tap Settings on the Apps screen
Connecting with Samsung Kies
Using a Google account
Tap Backup and reset and tick Back up my data
Performing a data reset
Using a Samsung account
Settings
About Settings
Wi-Fi
Tap →Advanced →Keep Wi-Fi on during sleep
Setting Wi-Fi sleep policy
Setting Network notification
To use options, tap Scan Search for available networks
Download booster
Bluetooth
On the Settings screen, tap Tethering and Mobile hotspot
Tethering and Mobile hotspot
Flight mode
Data usage
More networks
Default messaging app
Location
Mobile networks
Nearby devices
Printing
Haptic feedback Set the device to vibrate when you tap keys
Screen Mirroring
Sound
Screen mode
Display
Font
LED indicator
Wallpaper
Lock screen
Multi window
Notification panel
Toolbox
Easy mode
Accessibility
Set the device to use the toolbox
Blocking mode
Private mode
Finger Scanner
Motions and gestures
Air view
Backup and reset
Accounts
Cloud
Language
Default
Language and input
Samsung keyboard
Google voice typing
Keyboard swipe
Notification readout
Date and time
Text-to-speech options
Pointer speed
Safety assistance
Battery
Power saving
Storage
Security
Account Registration Add or view your Samsung account
Set up SIM card lock
Help
About device
Call
Default applications
Application manager
Answering and ending calls
Call accessories
Call-related pop-ups
Call alerts
More settings
Ringtones and keypad tones
Contacts
Gallery
Internet
Safe mode
Messages
Planner
Voice
196
Accessibility
About Accessibility
Using the Home button to open accessibility menus
Voice feedback TalkBack
Activating or deactivating TalkBack
→ TalkBack →Settings, and then tick Explore by touch
Controlling the screen with finger gestures
Configuring finger gesture settings
Configuring settings for vertical gestures
Configuring settings for shortcut gestures
Release your finger when you hear Change granularity
Changing reading units by using the local contextual menu
Changing reading units using two-part vertical gestures
Release your finger when you hear the reading unit you want
Pausing TalkBack
Using the quick navigation feature
Adding and managing image labels
Configuring settings for TalkBack
Configure settings for TalkBack for your convenience
Speech volume Adjust the volume level for voice feedback
Using the device with the screen turned off
Using the rapid key input feature
Reading passwords aloud
Setting text-to-speech features
Entering text using the keyboard
Entering additional characters
Editing text
Entering text by voice
Magnifying the screen
Setting notification reminders
Changing the font size
To set an interval between alerts, tap Reminder interval
Colour adjustment
Reversing the display colours
Setting flash notification
Turning off all sounds
Samsung subtitles CC
Mono audio
Adjusting the sound balance
Some apps may not support this feature
Auto haptic
Accessing assistive menus
Assistant menu
Displaying the assistive shortcut icon
Using the cursor
Using enhanced assistive menus
Editing the assistive menus
Smart scroll
Setting tap and hold delay options
Tap the Interaction control switch to activate it
Interaction control
Using single tap mode
Answering and ending calls
Change the method of answering or ending calls
Importing an accessibility settings file
Managing accessibility settings
Saving accessibility settings in a file
Sharing accessibility settings files
Using other useful features
Troubleshooting
Your device displays network or service error messages
Touch screen responds slowly or improperly
Your battery is low. Recharge or replace the battery
Ensure that the charger is connected properly
Your device is hot to the touch
Another Bluetooth device is not located
Data stored in the device has been lost
Copyright