Samsung SM-G3500ZIAPHE, SM-G3500ZIADBT, SM-G3500ZWATPL Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Accounts →Backup and reset →Factory data reset →Reset device → Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-G350 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Media Getting started Device layoutButtons Package contents Installing the SIM or Usim card and batteryGetting started Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardAdjusting the volume Switching to silent modeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Dragging Double-tappingFlicking PinchingControl motions Rotating the screenPicking up Turning overNotifications Changing the Home screen mode Home screenRearranging items Setting wallpaper Rearranging panelsUsing widgets Locked screenAdding widgets Using applications Opening an applicationOpening from recently-used applications Closing an applicationInstalling applications Uninstalling applicationsApplications screen Rearranging applicationsUsing the Samsung keyboard Entering textSharing applications Changing the keyboard typeConnecting to a Wi-Fi network Turning Wi-Fi on and offEntering text by voice Copying and pastingSetting up accounts Joining Wi-Fi networksAdding Wi-Fi networks Forgetting Wi-Fi networksConnecting with Samsung Kies Transferring filesRemoving accounts Connecting with Windows Media Player Connecting as a media deviceSetting a face unlock Securing the deviceSetting a pattern Setting a PINSetting a password Upgrading the device Unlocking the deviceUpgrading with Samsung Kies Upgrading over the airCommunication PhoneMaking calls Finding contacts Making an international callDuring a call Receiving calls Rejecting a call Automatically rejecting calls from unwanted numbersMissed calls Call waitingVideo calls Making a video callDuring a video call Contacts Listening to a voice messageSwapping images Managing contacts Searching for contactsDisplaying contacts Moving contactsImporting and exporting contacts Favourite contacts Contact groupsAdding contacts to a group Managing groupsMessaging Business cardSending messages Setting up email accounts Sending scheduled messagesViewing incoming messages Sending messages Google Mail Reading messagesReply to this message Preview attachment Hangouts Google+Labels ChatON Web & network InternetChrome HistorySaved pages LinksBluetooth Syncing with other devicesPairing with other Bluetooth devices Sending and receiving dataReading information from an NFC tag Making a purchase with the NFC feature BeamSending data via Android Beam Media MusicPlaying music Setting a song as ringtone Creating playlistsPlaying music by mood Camera Taking photosTaking a photo Camera etiquetteShooting mode Panoramic photosRecording mode Taking videosApplying filter effects Taking a videoZooming in and out Share shotConfiguring settings for Camera Tap →Edit quick settings GalleryShortcuts Viewing images Playing videosTrimming segments of a video Editing imagesModifying images Favourite imagesDeleting images Setting as wallpaper Using Tag BuddySharing images Tagging facesVideo Deleting videosSharing videos YouTube Watching videosUploading videos Radio Listening to the FM radioScanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Play BooksPlay Movies Play MusicPlay Magazines Utilities MemoComposing memos Browsing memosPlanner Creating events or tasksViewing a memo Syncing with Google Calendar Dropbox Changing calendar typeSearching for events Deleting eventsClock Alarm World clockTimer CalculatorVoice Recorder StopwatchRecording voice memos Playing voice memosGoogle Managing voice memosSaving files with contextual tags Searching the deviceVoice Search My FilesGoogle Now Viewing filesDownloads Adding shortcuts to foldersTravel & local MapsLocal Searching for locationsNavigation Settings About SettingsWi-Fi Setting Wi-Fi sleep policyBluetooth Setting Network notificationWi-Fi Direct Data usageFlight mode More networksMobile networks Tethering and portable hotspotKies via Wi-Fi My deviceBeam Lock screenDisplay WallpaperHome screen mode SoundCall Answering/ending callsCall accessories Additional settingsCall alerts Blocking mode Hands-free modeRingtones and keypad tones Personalise call soundSafety assistance AccessibilityText-to-speech options Default Language and inputLanguage Google voice typingVoice search AdvancedAccounts Motions and gesturesAdd account Text-to-speech optionsBackup and reset Location servicesMore SecuritySet up SIM card lock Account registration Add or view your Samsung accountBattery Application managerStorage Date and timeGoogle Settings About deviceTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2013. Rev.1.0
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SM-G3500ZWASEB, SM-G3500ZWACRO, SM-G3500ZKAXEF, SM2G3500ZKAETL, SM2G3500ZWATWO specifications

The Samsung SM-G3500 series, comprising models SM-G3500ZKASEB, SM-G3500ZIASEB, and SM-G3500ZWASEB, represents a versatile lineup of smartphones tailored for users seeking a balance of performance and affordability. These devices, often referred to as the Galaxy Core series, cater particularly to those who desire essential smartphone functionalities without the premium price tag typically associated with high-end devices.

At the core of the SM-G3500 series is a reliable and efficient performance architecture. These smartphones are powered by a dual-core processor, providing sufficient processing power to handle everyday tasks such as browsing, social media, and app usage smoothly. Coupled with 1GB of RAM, the devices ensure a responsive user experience when multitasking.

The displays on the SM-G3500 series are noteworthy, featuring a 4.5-inch TFT LCD screen with a resolution of 800 x 480 pixels. This translates to decent clarity and color reproduction, making it suitable for viewing multimedia content and engaging with applications. The compact size is particularly appealing for users who prefer a device that is easy to handle and fits comfortably in the pocket.

In terms of camera capabilities, the SM-G3500 models come equipped with a 5-megapixel rear camera, which is complemented by a VGA front-facing camera. The primary camera offers features such as autofocus and LED flash, enabling users to capture clear images in varied lighting conditions. While not designed to compete with flagship camera systems, the photography options available in these models are practical for everyday use and social sharing.

Battery life is another key feature, as the SM-G3500 series houses a removable 1800mAh battery. This not only provides adequate power for typical usage patterns but also allows users the convenience of replacing the battery without visiting a service center.

On the software front, the devices run on Android 4.4 KitKat with Samsung’s TouchWiz UI, offering a user-friendly interface and access to the Google Play Store. Users can enjoy a wide range of applications and services while benefiting from Samsung's additional features focused on usability.

Regarding connectivity options, the SM-G3500 series includes support for 3G technologies, Wi-Fi, Bluetooth, and GPS functionalities, ensuring users can stay connected and navigate effectively.

In conclusion, the Samsung SM-G3500ZKASEB, SM-G3500ZIASEB, and SM-G3500ZWASEB models appeal to budget-conscious consumers looking for reliable smartphones. With a blend of essential features, decent performance, and a user-friendly interface, these devices continue to serve as solid options in the competitive smartphone market.
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