
| PROBLEM | SOLUTION | 
| Files or data are | • Check if the USB cable has been disconnected | 
| missing. | during file or data transmission. If this is the case, | 
| 
 | it may cause serious damage not only to files/data | 
| 
 | but also to the product. Samsung is not responsible | 
| 
 | for data loss. | 
| Abnormal play time | • Check if the file is in Variable Bit Rate (VBR) format. | 
| display during play. | 
 | 
| Abnormal display of file | • Go to <Settings> <Language> <Contents> | 
| name. | in the Main Menu screen and set an appropriate | 
| 
 | language and update the library manually. | 
| The product is hot. | • Heat may be generated during recharging. This has | 
| 
 | no effect on the product life or functions. | 
| A message appears | • Try to download the video clip through EmoDio | 
| while watching a video. | again. | 
Troubleshooting _ 75