Troubleshooting
The software doesn’t work
●Refer to the System Requirements.
The player does not work and the LCD displays nothing.
●Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
●Check the battery charge status of the player.
●Make sure the Hold switch is in the off position.
In Play mode, music is not played after pressing the Play button.
●Check to see if MP3 or WMA files are saved in the memory.
●Make sure the Hold switch is in the off position.
Files cannot be downloaded.
●Check to see if the driver is installed correctly in the computer.
●Check the USB connectivity between the player and the computer.
●Operating system limits the number of files you can save. Please save your music files by creating a subfolder.
●Check if the memory is full.
●Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.
Troubleshooting
The backlight is off.
●Check the backlight settings.
●Check the battery charge status of the player.
Buttons on the player does not work.
●Make sure the Hold switch is in the off position.
Play Time is not displayed correctly during playback.
●Check if you are playing a VBR (Variable Bit Rate) file. VBR files are only partially supported.
The file name and Tag information are not displayed correctly.
●Select [Settings] ➔ [Language] from the menu and change the Language setting.
There is a file saved in the player, but “No File” appears in the screen.
●After checking whether the folder is played, use the Navigation function to change the folder.
I cannot properly connect the player to the PC.
●Win98 SE : Try to connect again after installing Driver.
●WinME/2000/XP : Press Start in the desktop to execute Windows Update. After selecting important update and service pack, execute update all. Try to connect it again after rebooting PC.
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