Samsung HT-EV100, HTEV100RH/ELS manual Before Calling for Service, Symptom Check/Remedy

Page 33

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is

• Wipe the disc clean.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation range of

angle and distance?

work.

• Are the batteries exhausted?

 

• Have you select the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

Can't receive radio

• Is the antenna connected properly?

broadcast.

• If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

• The main unit is not working.

• Turn off the power and hold the SUB MODE button on the main

(Example: The power goes out or

unit for longer than 5 seconds.

strange noise is heard.)

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

The password for rating

• While “NO DISC” message appears on the display of main unit, hold

the main unit'sSUB MODE button for longer than 5 seconds. “INITIAL”

level has been forgotten.

appears on the display and all settings will return to the default values.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

MISCELLANEOUS

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Contents AH68-01326B Ultra Slim Digital Home Cinema SystemClass 1 Laser Product Safety Warnings PrecautionsContents Disc Size Max. Playing Time Copy ProtectionCD-R Discs CD-R MP3 DiscsDescription AccessoriesReplace the battery Remove the battery Insert two 1.5V AAARange of Operation of the Remote Control Insert Remote BatteriesConnecting the Speakers For using the Scart cable Connecting the Video to TVComposite Video Good Quality Scart Best QualityConnecting an External Digital Component Connecting an External Analog ComponentPress AUX on the remote control to select AUX Using the SUB Mode button During Tuner operationDuring DVD operation Selecting the Video Format Displaying Disc Information Disc PlaybackLoad a discs To stop playback Press Stop during playbackSkipping Scenes/Songs Fast/Slow PlaybackRepeat Playback Zoom Function Angle Function1Press Info button Buttons to select the desired subtitlePress the numeric buttons Jpeg File Playback Jpeg Press Slide Mode buttonPress To skip to the next slide To view the previous or next image with 9 windows, pressUsing the Title Menu Using Disc MenuPress Menu button to exit the setup screen Press Menu buttonSetting the Language Press MenuButton Press Menu button Adjusting the TV Aspect Ratio Screen Size43LB 43PSEnter the password Then press Enter button Setting Parental Controls Rating LevelPress Cursor button to Setting the PasswordPress Return button to return to the previous level Setting the Wallpaper Jpeg DVD VCDTo Change the Wallpaper Press OPEN/CLOSEPress Cursor Press Menu button Setting the Speaker Mode Setting the Test TonePress Test Tone button To end the test tone, press Test Tone buttonPress Cursor , 5 totime.set the Delay Setting the Delay TimePress Cursor button To move to ‘Audio’Press Sound Setting the Audio QualityPress Sound Edit button Then press Cursor Press Sound Edit button and then press CursorPress Cursor button to Press Cursor Adjust the ‘DRC’Press DSP/EQ button Move to ‘DRC’ and thenDolby Pro Logic II Effect Dolby Pro Logic II ModeListening to Radio Presetting StationsWhat information can RDS signals provide? About RDS broadcastingPTY Program Type indication and PTY-SEARCH function Convenient Functions To confirm the sleep timer setting, press Sleep buttonPress Sleep button Press Mute buttonPress the Mode button to make the TV Indicator on the remote control to flashWhen operating the TV with the remote control Symptom Check/Remedy Before Calling for ServiceSpecifications 1ch speaker systemFront/Center/Rear speaker Subwoofer speaker Memo
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