Samsung HT-C5800/XEF, HT-C5800/EDC, HT-C5800/XEE manual Other information, Troubleshooting

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Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 3.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

selected.

 

06 Other information

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Contents 1CH Blu-ray Home Cinema System Safety Warnings Safety InformationEnglish Precautions Viewing TV using the 3D functionDisc Storage Holding discsHandling and Storing Discs LicenceContents Contents Icons that will be used in manual Getting StartedDiscs that cannot be played Disc Types and CharacteristicsDVD-RAM BD-LIVEDisc Types Region codeDisc Format Video File Support Supported File FormatsMusic File Support AC3Supported devices AccessoriesToroidal Ferrite Core Description Front PanelRear Panel Remote control Tour of the Remote ControlSetting the Remote Control TV Brand Code ListIf the TV turns off, the setting is complete  The remote control will work with Samsung TVs by defaultConnections Connecting the SpeakersAs your ear Subwoofer gSpeaker Components Connecting The SpeakersColours of the speaker plugs to the speaker jacks Front Speaker RConnecting External Devices/your TV via Hdmi Hdmi OUT Connecting to a TV with an Hdmi Cable Best QualityHdmi OUT Hdmi Auto Detection Function Connecting the FM AntennaHDMI. IN2 FM Method 1 Component Video Better Quality Connecting the Video Out to your TVMethod 2 Composite Video Good Quality AUX Connecting an External Analogue Component Optical Connecting an External Digital ComponentConnecting Audio from External Components Broadband Service Connecting to the NetworkBroadband modem Wireless LAN Adapter not included Broadband service Wireless IP sharerNetworking with PC for AllShare function See pages 59~60 As the figure shows and press it until it clicksBefore Starting Initial Settings SetupSetting the Menu Display 3D ModeTV Screen Size BD Wise Samsung Products only ResolutionPan-Scan Setup Resolution according to the output modeBlu-ray Disc playback Output Hdmi / connected DVD playback Output Hdmi / connectedStill Mode Progressive ModeHdmi Format Movie Frame 24FsAudio Speaker SettingLevel DistanceHdmi Audio EQ OptimizerDigital Output Digital Output Selection Dynamic Range Control Initial Settings Internet@TV Screen SizeAV Sync Anynet+ HDMI-CECDivXR Registration ClockDivXR Deactivation Set time-related functionsWired Network Network SettingsNetwork Press the Return button to exit Network Setting screen Wireless NetworkUse the number buttons to enter numbers Setting Up the Wireless Network Connection ManualNetwork Status BD-Live Internet ConnectionNetwork Test LanguagePower On/Off Sound Change PasswordParental Rating BackgroundContact Samsung Software UpgradeSupport Basic Functions Using the Disc MenuPlayback Disc StructureUsing the Popup Menu Using the Title MenuPlaying the Title List Searching for a Desired SceneStep Motion Play Slow Motion PlayRepeat the Title or Chapter Repeat the SectionMoving to a Desired Scene Directly Using the Tools buttonSelecting the Audio Language Selecting the Subtitle LanguageSetting the Bonusview Selecting the Picture SettingChanging the Camera Angle Caption FunctionListening to Music Buttons on the Remote Control used for Music PlaybackPause button Pauses playback Stop button Stops a trackRepeat an Audio CD CD-DA/MP3 Playing an Audio CD CD-DA/MP3Playlist Audio CD CD-DA/MP3 Screen ElementsPower Bass DSP Mode OFF Sound ModeSound Virtual Sound Sound on Sound OFFPlaying a Jpeg Disc Using the Tools buttonPlaying back a Picture During the slide show playback, youPlaying back a USB Storage Presetting Stations Setting Mono/StereoUsing buttons on the Remote Control Using buttons on the productListening to Music Using an iPodNow Playing Current file Artist To play by artistIPod/iPhone models that can be used with this product Watching a MovieUsing Internet@TV Network ServicesGetting Started with Internet@TV For example, here is how to search an address in Google Maps Using the KeypadAccount Login SettingsSystem Setup Internet@TV IDInternet@TV Services Available Service ManagerSamsung AppS PropertiesUsing the AllShare Function Software Upgrade Notification During video playback, play time will not display Application Program at a GlanceMenu Bar Set Change State icon Select a folder toOther information TroubleshootingThen press the Power button To the default valuesFeature is not available at the moment Hdcp High-bandwidth Digital Content ProtectionAn error occurs BD-LIVE service BD-LIVE servicefiles Displayed OverloadedHdmi Specifications` CIS AH68-02302C-03 Correct disposal of batteries in this product
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HT-C5800/XEE, HT-C5800/EDC, HT-C5800/XEF specifications

The Samsung HT-C5800 is a versatile home theater system that embodies a seamless blend of design, technology, and performance, elevating your cinematic experience in the comfort of your home. This system is available in different variants, namely the HT-C5800/XEF and HT-C5800/EDC, offering a range of features that cater to diverse user preferences.

One of the standout features of the HT-C5800 is its 5.1 channel surround sound system. This setup includes five satellite speakers and a powerful subwoofer, delivering an immersive audio experience that envelops listeners in rich sound. Whether you’re watching a blockbuster movie or enjoying your favorite music, the clarity and depth of sound produced by this system are truly remarkable.

Samsung's Crystal Clear Audio technology enhances the listening experience by ensuring that every audio element is crisp and clear. The system is also equipped with Dolby Digital technology, which provides a superior surround sound experience by effectively utilizing multiple channels to create a more encompassing sound field. This technology is particularly beneficial for movie enthusiasts who crave a cinema-like experience at home.

Another notable characteristic of the HT-C5800 is its Blu-ray Disc playback capability. The built-in Blu-ray player allows users to enjoy high-definition movies with exceptional detail and color reproduction. In addition, the system supports multiple disc formats, including DVD and CD, making it highly versatile for various media consumptions.

For those who enjoy streaming content, the HT-C5800 is equipped with Smart Hub technology, which grants access to a wide array of online content, including films, series, and music. This connectivity can be further enhanced via HDMI, USB, and auxiliary inputs, providing users with multiple options to connect their devices and enjoy their favorite media.

Another highlight of the HT-C5800 is its sleek and modern design, which seamlessly integrates into any home decor. The user-friendly interface and remote control enhance the overall experience, making it easy to navigate through functions and settings.

In summary, the Samsung HT-C5800/XEF and HT-C5800/EDC home theater systems are packed with advanced technologies and features that deliver an exceptional audio and visual experience. With superior sound quality, versatile playback options, smart connectivity, and a stylish design, these systems cater to all your home entertainment needs, making them an excellent addition to any household.
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