Samsung HT-C6730W/EDC, HT-C6730W/XEF, HT-C6730W/XAA manual Other information, Troubleshooting

Page 63

Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 8.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 7.1 CH Surround

• Is there "Dolby Digital 7.1 CH" mark on the disc? Dolby Digital 7.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 7.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 7.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

06 Other information

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Contents 1CH Blu-ray Home Cinema System Safety Information Safety WarningsEnglish Precautions Licence Holding discsDisc Storage Handling and Storing DiscsContents Network Services Other Information Icons that will be used in manual Getting StartedBD-LIVE Disc Types and CharacteristicsDiscs that cannot be played DVD-RAMDisc Types Region codeDisc Format AC3 Supported File FormatsVideo File Support Music File SupportUSB Host Specification AccessoriesDescription Front PanelRear Panel Check this buttons LED colour  The remote control will work with Samsung TVs by default TV Brand Code ListSetting the Remote Control If the TV turns off, the setting is completeConnections Connecting the SpeakersSWA-5000 Speaker Components Assembled SpeakersInstalling the Speakers on the Tallboy Stand FM ANTSubwoofer Connecting The SpeakersConnections Hdmi Hdmi OUT Connecting to a TV with an Hdmi Cable Best QualityConnecting External Devices/your TV via Hdmi SATSatellite/Set top box This product does not receive AM broadcasts Connecting the FM AntennaHdmi Auto Detection Function Connect the FM antenna supplied to the FM 75Ω Coaxial JackConnecting the Video Out to your TV Method 1 Component Video Better QualityMethod 2 Composite Video Good Quality Optical Cable not supplied Set-Top Box Optical Connecting an External Digital ComponentAUX Connecting an External Analogue Component Connecting Audio from External ComponentsConnecting to the Network Broadband modem With integrated router Service RouterNetworking with PC for AllShare function See pages 61~62 Broadband service Wireless IP sharer Networking with PC for AllShare function See pages 61~62PBC WPS Setup Before Starting Initial SettingsPress the Enter button to select Start button Setting the Menu Pan-Scan ResolutionBD Wise Samsung Products only DisplayDVD playback Output Hdmi / connected Resolution according to the output modeSetup Blu-ray Disc playback Output Hdmi / connectedMovie Frame 24 Fs Progressive ModeStill Mode Hdmi FormatAudio Speaker SettingHdmi Audio Musical Auto Calibration SettingMusical Auto Calibration EQ OptimizerOptical Digital OutputDigital Output Selection BitstreamInternet@TV Screen Size Initial SettingsDynamic Range Control AV SyncSet time-related functions ClockDivXR Registration DivXR DeactivationNetwork Settings Network SetupWired Network Setting Up the Wireless Network Connection PBC WPS Wireless NetworkSetting Up the Wireless Network Connection Manual Language BD-LIVE Internet ConnectionNetwork Status Network TestBackground Change PasswordPower On/Off Sound Parental RatingSoftware Upgrade Contact SamsungSupport Disc Structure Using the Disc MenuBasic Functions PlaybackSearching for a Desired Scene Using the Title MenuUsing the Popup Menu Playing the Title ListRepeat the Section Slow Motion PlayStep Motion Play Repeat the Title or ChapterSelecting the Subtitle Language Using the Tools buttonMoving to a Desired Scene Directly Selecting the Audio LanguageCaption Function Selecting the Picture SettingSetting the Bonusview Changing the Camera AngleStop button Stops a track Buttons on the Remote Control used for Music PlaybackListening to Music Pause button Pauses playbackAudio CD CD-DA/MP3 Screen Elements Playing an Audio CD CD-DA/MP3Repeat an Audio CD CD-DA/MP3 PlaylistSound Mode SFESound Field Effect ModePlaying back a Picture Dolby Pro Logic II ModeUsing the Tools button Playing a Jpeg DiscListening to Radio Using buttons on the Remote ControlUsing buttons on the product Playing back a USB StorageSetting Mono/Stereo Presetting StationsAbout RDS broadcasting PTY Program Type indication PTY-SEARCH function Using an iPodPTY Search is only applicable to preset stations Listening to MusicWatching a Movie Network Services Using Internet@TVGetting Started with Internet@TV For example, here is how to search an address in Google Maps Using the KeypadInternet@TV ID SettingsAccount Login System SetupProperties Service ManagerInternet@TV Services Available Samsung AppSUsing the AllShare Function Software Upgrade NotificationApplication Program at a Glance  During video playback, play time will not displayMenu Bar Other information TroubleshootingFeature is not available at the moment Using the Reset function will erase all stored settingsTo the default values Then press the Power buttonOverloaded BD-LIVE serviceAn error occurs BD-LIVE service files DisplayedSpecifications SWA-5000 Samsung Correct disposal of batteries in this product
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HT-C6730W/XAA, HT-C6730W/XEF, HT-C6730W/EDC specifications

The Samsung HT-C6730W is a home theater system that seamlessly blends advanced technology with user-friendly functionality, delivering a cinematic experience from the comfort of your living room. This model is available in various versions, including HT-C6730W/EDC, HT-C6730W/XEF, and HT-C6730W/XAA, catering to different regional markets while maintaining the same core features and performance capabilities.

One of the standout attributes of the HT-C6730W is its 7.1 channel surround sound system. This feature immerses viewers in rich audio, creating a true cinematic ambiance. The system incorporates a powerful subwoofer and multiple satellite speakers, which ensures that every explosion and whisper resonates with clarity and depth. With a maximum output power of 1,000 watts, the HT-C6730W is capable of filling even larger rooms with high-quality sound.

The HT-C6730W also showcases Samsung's Smart Hub technology, allowing users to access a wide array of streaming services and applications. Whether it's catching up on your favorite series or streaming music, the Smart Hub provides a user-friendly interface that simplifies navigation. Additionally, the system is equipped with a Blu-ray player, which enhances movie nights with the ability to play 3D Blu-ray discs, providing stunning visuals that elevate the viewing experience.

For those who prioritize connectivity, the system supports wireless streaming through Bluetooth technology, enabling quick pairing with other devices such as smartphones and tablets. This wireless capability eliminates the hassle of tangled cords and enhances the overall, uncluttered aesthetic of your entertainment setup.

Furthermore, the HT-C6730W supports various media formats, ensuring versatility for different content types. The USB port allows for direct playback of multimedia files from external drives, while the HDMI output ensures that the best quality video and audio are relayed to your TV or projector.

Overall, the Samsung HT-C6730W series represents a powerful home theater solution with its comprehensive features, including immersive surround sound, streaming capabilities, and elegant design. Ideal for both movie enthusiasts and casual viewers, this system promises to enhance the home entertainment experience significantly.
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