Samsung HT-BD2ER/XEF, HT-BD2ER/XET, HT-BD2ER/XEE, HT-BD2ER/EDC manual Troubleshooting

Page 64

troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

SYMPTOM

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 6.

• Check the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD or radio, sound is output to the front speakers only.

 

 

Dolby Digital 5.1 CH Surround Sound is

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

not produced.

Sound is produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the

 

information display?

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or

 

4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only.

 

Refer to the BD disc jacket and then select the appropriate function.

 

 

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Contents 1CH Blu-ray Home Cinema System Thank you for purchasing a Samsung productHdmi Samsung TVs that support Anynet+WHAT’S InCLUDED Graphic planesMenu sounds Menu may consist of several pagesSafety information Safety WarningsPRECAUTIOnS Contents Page Getting started Before Reading the User’s ManualIcons that will be used in manual About the use of this user’s manualDisc types that can be played Disc Type and CharacteristicsLogos of Discs that can be played Discs that cannot be played Region codeBlu-ray Disc Compatibility DVD-RAMDisc Types Disc FormatDescription Front PanelRear Panel Remote control Tour of the Remote ControlBD Receiver button Step buttonSETTIng the Remote COnTROL Operation Range of the Remote ControlTV Brand Code List KECConnecting the Speakers ConnectionsConnecting The Speakers Press down the terminal tab on the back of the speakerChoose one of the three methods for connecting to a TV Connecting the Video Out to your TVBest Quality Method 2 Component Video .... Better Quality Hdmi Auto Detection FunctionMethod 3 Composite Video Good Quality Connecting Audio from External Components AUX Connecting an External Analog ComponentOptical Connecting an External Digital Component Optical CableConnections Connecting the FM Antenna Cooling FanFM Antenna supplied  This unit does not receive AM broadcastsBefore PLAYIng HD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVDPage PLAYIng a Disc USIng the Search AnD Skip FUnCTIOnS Slow MOTIOn PLAY/STEP MOTIOn PlaySystem setup On-Screen Menu NavigationSETTIng UP the LAngUAgE OPTIOnS System SetupAudio For the disc audio language Subtitle For the disc subtitlesDynamic Compression SETTIng UP the Audio OPTIOnSAV Sync SETTIng UP the Speaker OPTIOnS Setting the Test ToneSetting the Speaker Distance Press the $% buttons to select Audio SetupThen press the EnTER or + button  Press the Return button to return to the previous menuSetting the Sound Edit You can adjust the balance and level for each speakerSETTIng UP the Video DISPLAY/OUTPUT OPTIOnS TV AspectBottom of the screen Pan-Scan WideResolution Movie Frame 24 FsScreen Message Resolution according to the output modeVideo SETTIng UP the Hdmi Setup OPTIOnS Press the $% buttons to select Hdmi Setup, then pressIf you select TV If you select the TheaterFormat Hdmi AudioYour TV speakers only Speakers onlySETTIng UP the PAREnTAL Lock If you forgot your password. Press the $% buttons to select On or Off, then press EnTER buttonSetting the Rating Level Changing the PasswordFirmware UPgRADE System upgradeSystem Allows you to update fi rmware. To perform the fi rmware Update,press the + buttons to select Yes and then press. When the installation is done, you will see a Update Completed messageNETWORK Setup Some rare cases, the fi rmware upgrade may not succeedTo setup, follow steps 1 and 3 above SettingsSetup not available USIng the Display FUnCTIOn Watching a movieUSIng the Disc MEnU & POPUP/TITLE MEnU Using the Disc MenuUsing the Title Menu Using the Popup MenuUsing the A-B Repeat function Repeat playbackRepeat the current chapter or title During playback, press the Repeat button on the remoteUsing the Audio button Using the Subtitle buttonSELECTIng the Audio LAngUAgE SELECTIng the Subtitle LAngUAgEUSIng the Bookmark FUnCTIOn Using the AngLE functionUsing the Marker button CHAngIng the Camera AngLEClearing a bookmark Playing back a bookmark. Press the + buttons to select a bookmarked scene Listening to music PLAYIng An Audio CDCD-DAPLAYIng An MP3 ELEMEnTSRepeat Audio CDCD-DA & MP3 List or PlaylistPlaylist Track 00Viewing a Picture VIEWIng a PictureTo stop the Slide Show Menu screen is displayedGO to Photo List To move the areaTo stop the Zoom Press the Yellowc buttonSound mode SFESOUnD Field Effect ModeNEO6 Mode Press nEO6 Mode buttonDolby PRO LOgIC II Mode Press the PL II Mode buttonYou can select the desired Dolby Pro Logic II audio mode Dolby PRO LOgIC II EffectRadio PRESETTIng STATIOnSLISTEnIng to Radio Using the RDS Radio Data System to receive FM stations To show the RDS signalsAbout RDS broadcasting Description on RDS functionPTY Program Type indication and PTY-SEARCH function Display gives you the PTY codes described to the rightSleep Timer FUnCTIOn ADJUSTIng Display BRIgHTnESSConvenient function Mute FUnCTIOnTroubleshooting Press the Power button Feature is not available at the momentResolution Hdcp High-bandwidth Digital Content ProtectionAppendix Handling discsDisc Storage Handling and Storing DiscsSpecifications Progressive Scan Outputs 525p/625p Compliance and Compatibility NoticeNot ALL discs are compatible Contact Samsung World Wide Region Country Customer Care Center  Web SiteAH68-02133B
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HT-BD2ER/XEF, HT-BD2ER/EDC, HT-BD2ER/XET, HT-BD2ER/XEE specifications

The Samsung HT-BD2ER/XEE, HT-BD2ER/XET, and HT-BD2ER/EDC are a series of home theater systems that offer an exceptional audio and video experience tailored for movie enthusiasts and music lovers alike. These models are designed to provide impressive surround sound performance while incorporating advanced technologies that enhance the viewing experience for users.

One of the standout features of the HT-BD2ER series is its Blu-ray connectivity. With built-in Blu-ray players, these systems offer high-definition video playback, allowing users to enjoy their favorite movies in stunning detail. Supporting various disc formats, including DVDs and CDs, the Samsung HT-BD2ER series showcases versatility, making it a suitable option for different types of media.

In terms of audio performance, the HT-BD2ER series is equipped with surround sound capabilities that create an immersive listening experience. Utilizing Dolby Digital and DTS audio technologies, the systems deliver crisp dialogue and rich soundscapes that envelop users in their films and music. Additionally, these models often feature a powerful subwoofer that enhances bass response, adding depth to audio playback.

Connectivity is another highlight of the HT-BD2ER series. Featuring multiple HDMI inputs and outputs, these systems allow users to connect various devices such as gaming consoles, streaming devices, and set-top boxes seamlessly. The inclusion of USB ports also enables playback from external drives, providing added flexibility for multimedia consumption. Furthermore, some models in the HT-BD2ER lineup support wireless streaming, including Bluetooth capabilities, allowing users to enjoy music from their smartphones or tablets effortlessly.

User-friendly interfaces and intuitive remote controls make navigating through different settings and features a breeze. The systems often include advanced features like upscaling for standard-definition content, ensuring that users can enjoy their libraries in the best possible quality.

Overall, the Samsung HT-BD2ER/XEE, HT-BD2ER/XET, and HT-BD2ER/EDC home theater systems combine sleek design with cutting-edge technology. With features aimed at enhancing both audio and video playback, these models cater to users looking for an all-in-one solution to elevate their home entertainment experience. Whether hosting movie nights or enjoying a concert, the HT-BD2ER series stands as a compelling choice for high-quality home audio-visual systems.
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