Samsung WAM7501/EN, WAM7500/EN, WAM6501/EN, WAM6500/EN, WAM7501/ZF manual Appendix, AA Troubleshooting

Page 55

Appendix

AATroubleshooting

Before requesting service, please check the following.

 

 

 

 

 

Symptom

 

Check

Remedy

 

The unit will not turn on.

•• Is the power cord plugged into the

•• Connect the power cord to the

 

 

outlet?

outlet.

 

Hub and product is not paired.

•• When the Hub is plugged in, do

•• Reset the HUB. (Refer to the HUB's

 

 

the HUB's front indicators show

user manual for details.)

 

 

it's operating properly?

Unplug the HUB and plug it in

 

•• Is the LAN cable connected to

again. Check whether the pairing

 

 

the wireless router and the HUB

indicator on the front of the HUB is

 

 

properly?

blinking or not.

 

 

•• Make sure the product's front LED

•• Reset the product (see page 5).

 

 

turns from red to blue.

Click here.

 

 

 

 

Unplug the product and plug

 

 

 

it in again. Check whether the

 

 

 

LED indicator on the front of the

 

 

 

product is blinking or not.

A function does not work when

•• Is there static electricity in the air?

•• Disconnect the power plug and

the button is pressed.

 

 

connect it again.

 

Sound is not produced.

•• Is the volume set to minimum?

•• Connect the product correctly.

 

 

 

•• Adjust the volume.

 

The TV SoundConnect (TV pairing)

•• Does your TV support TV

•• TV SoundConnect is supported by

failed.

 

SoundConnect?

some Samsung TVs released after

 

•• Is your TV firmware the latest

2012. Check your TV to see if it

 

 

version?

supports TV SoundConnect.

 

• Does an error occur when

•• Confirm TV SoundConnect is set to

 

connecting?

On in your TV's menu.

 

 

 

 

•• Update your TV with the latest

 

 

 

firmware.

 

 

 

 

•• Contact the Samsung Call Centre.

 

 

 

•• Press and hold the

Source

 

 

 

button for more than 5 seconds

 

 

 

to reset TV SoundConnect and

 

 

 

connect a new TV.

 

4444

55

Image 55
Contents R7/R6 Portable Contents Regulatory Compliance Setting the Surround SoundGetting Started AA AccessoriesWAM7500, WAM7501 only Controls the volume levelButton Volume level AA Front PanelWhen the battery is low WAM6500 Power adapter WAM6501 OnlyWith fully charged battery Battery status, etc`` In Wi-Fi / Bluetooth / TV SoundConnect mode AA Standby ModeAA Rear Panel WAM6500/WAM6501 Internet Wireless Router Connecting to the Wi-Fi networkInstalling the Samsung Multiroom App Accessing the Samsung Multiroom AppConnecting to Wi-Fi automatically Android/iOS AA Connecting to Wi-Fi4444 Connecting to Wi-Fi manually Android To connect to another wireless network, press this Connecting to Wi-Fi manually iOS 4444 4444 AA Connecting with a HUB Not Included 4444 4444 Through 15. Click here When relocating your product, refer to the below tableCurrent wireless router Different wireless router Adding a HUBAA Adding additional speakers Additional new speaker is completely added AA Connecting to Bluetooth Devices Connect with Bluetooth function99Only one Bluetooth device can be paired at a time AA App at a glance Using the Samsung Multiroom AppAlbums Lists all the music files by album AA Playing MusicPlaying a music file stored in the smart device Songs Lists all the music files by nameListen to the music through the phone speaker Listening to streaming music 99You may not subscribe to a service using your smart deviceAA Listening to the internet radio Following a station Setting Presets Connecting to TV via Bluetooth TV SoundConnect AA Connecting TV to the speaker99Optimal pairing distance is 6.5 feet2 m or less Listening to music from other devices in network Connecting to TV via Wi-FiXX-XXX-XXX AA Using playback menuAdjusting Equaliser and DRC `` Adding music to the queue Managing a queue`` Editing the queue Managing a playlist `` Creating a Playlist 4444 `` Editing a Playlist Add Speaker AA Using the Settings menu`` Add Speaker Guide ServicesSelect the Tutorial to learn how to use the app Displays a list of available servicesOff Turns off the Bluetooth On Turns on the Bluetooth Speaker ModeDevice Settings `` Bluetooth`` Sound Feedback `` Software Update`` Continuous Play Update NowClock `` Sleep Timer Information SupportPress Edit Select the speaker to edit and press Done Connecting multiples productsAA Setting Groups `` Editing groupPress Ungroup `` UngroupingAA Setting the Surround Sound Mode 4444 AA Playing Media Content Saved in a PC Using miscellaneous functionsSamsung Link Wireless Audio Multiroom for Desktop 4444 Appendix AA TroubleshootingProperly? Wireless router or HUBAfter turning on? Wi-Fi Same Wi-Fi networkAA Licences AA Open Source License NoticeWPA2-PSK TKIP/AES AA Specifications4444 Accompanying the product AA Regulatory Compliance StatementsYou to important instructions Inside the productImportant Safety Instructions Wiring the Main Power Supply Plug UK OnlyPower Supply Precautions AA Safety precautionsUsage Precautions Installation PrecautionsAA Additional Information Cleaning PrecautionsAbout the Network Connection Compatible devices AA CopyrightUnited Kingdom Eire Contact Samsung World Wide Luxemburg Singapore
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WAM6500/XE, WAM7500/SQ, WAM7501/XE, WAM7500/XE, WAM7501/SQ specifications

Samsung has consistently pushed the boundaries of audio technology, and its recent offerings, the WAM7500/XV, WAM6501/XV, and WAM7501/XV, reflect this commitment. These innovative sound systems are designed to deliver an immersive audio experience, making them a perfect addition to any home or entertainment space.

The WAM7500/XV, which is part of Samsung's multi-room audio range, is engineered with a unique and modern design that not only looks sleek but also provides exceptional audio quality. This model features Samsung's proprietary Ring Radiator technology, which is designed to produce a more uniform sound dispersion. This means that whether you are sitting in front of the speaker or off to the side, you’ll experience consistent sound quality. Additionally, the WAM7500/XV supports Multiroom Link, allowing users to connect multiple speakers throughout their home and enjoy synchronized music playback in every room.

Moving onto the WAM6501/XV, this compact speaker is engineered for flexibility without sacrificing sound quality. It offers the same Ring Radiator technology and Multiroom capabilities as its larger counterpart but is designed for smaller spaces or as a complement to other audio systems. Its wireless connectivity options, including Bluetooth and Wi-Fi, enable seamless streaming from various devices, enhancing its versatility. The WAM6501/XV also includes a built-in battery, allowing for portable use without being tethered to a power outlet.

The WAM7501/XV sits as a middle ground between the WAM7500 and WAM6501, combining powerful audio performance with a portable design. This speaker features a more robust sound profile, ideal for larger spaces or for those who prioritize audio fidelity. It retains all the connectivity options present in the other models while providing richer bass and clearer highs, ensuring that music, movies, and gaming sound immersive and engaging.

All three models feature Samsung's intuitive app, allowing users to easily manage their audio experience, customize settings, and access various streaming services. Whether you choose the compact WAM6501/XV, the powerful WAM7501/XV, or the stylish WAM7500/XV, each offers sophisticated features and exceptional sound quality that demonstrates Samsung's dedication to innovation in audio technology. With these devices, music lovers can truly enjoy a next-level listening experience.