Samsung HW-J7500/XN, HW-J7500/EN, HW-J8501/EN, HW-J6502/EN, HW-J6500/EN, HW-J650/EN Troubleshooting

Page 48

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

 

 

The unit will not turn on.

 

●● Is the power cord plugged into the

¼¼Connect the power cord to the outlet.

outlet?

 

 

 

Sound is not produced.

 

●● Is the Mute function on?

¼¼Press the Mute button to cancel the

●● Is the volume set to minimum?

function.

¼¼Adjust the Volume.

 

 

HUB doesn't work properly.

 

●● Is the HUB plugged in?

●● Is the LAN cable connected to the wireless router and the HUB properly?

●● When the Hub is plugged in, do the HUB's front indicators show it's operating properly?

¼¼Plug in the HUB.

¼¼Connect the LAN cable to the ETHERNET SWITCH on the back of the HUB and to your wireless router.

¼¼Reset the HUB.

¼¼If you experience troubles with connecting the HUB and product, try relocating the product so that the product is closer to the wireless router or HUB.

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Contents Multiroom Link Contents Installing the Samsung Multiroom app Accessing the Samsung Multiroom appPreparing Connection Connecting Wirelessly Connections Connecting to the wireless network manually Android To connect to another wireless network, press this Connecting to the wireless network manually iOS Connections Connections Connections Connecting with a LAN Cable Adding Additional Speakers Press Connect Additional new speaker is completely added Connecting with a HUB not Included Connections Adding the Soundbar to a hub Connecting additional hub sold separately Product will not appear on the Samsung Multiroom appUsing the Samsung Multiroom APP APP AT a GlanceSwitching the Input Source Playing Music Playing a music file stored in the smart deviceUsing playback menu Adjusting Equaliser Listening to streaming music Listening to music from nearby devicesListening to the Internet Radio Press Source Select TuneIn Select your desired categoryFollowing station Setting presets Setting UP the Speaker Setting up the alarmSetting up bedtime Renaming product Using the Settings Menu Add SpeakerServices GuideDevice Settings CountrySound Feedback Update Now Soundbar Network Standby Clock Support Terms & ConditionsContact Samsung Information Selecting the Product Selecting another product for playbackSetting Groups Setting the Surround Sound Mode Connecting Multiples Products Playing Media Content Saved in a PC Wireless Audio Multiroom for DesktopUsing Miscellaneous Functions Using Miscellaneous Functions Troubleshooting HUB Soundbar doesnt work properly Is the Soundbar plugged in? Contact Samsung World Wide
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HW-J650/XN, HW-J8501/EN, HW-J7500/EN, HW-J6512/XE, HW-J8500/XN specifications

Samsung HW-J661/XE and HW-J660/XE are exceptional soundbars that cater to users seeking an immersive audio experience without the complexity of a full home theater system. These models are designed to enhance your TV's audio output, delivering rich sound quality that brings your favorite movies, music, and games to life.

One of the standout features of the HW-J661/XE and HW-J660/XE is their powerful sound performance. Both soundbars are equipped with Samsung's promising audio technologies, including Surround Sound Expansion, which broadens the sound field to create an immersive listening experience that envelopes you in every scene. Whether you're watching an action-packed thriller or enjoying your favorite songs, these soundbars ensure that audio remains clear and balanced.

The HW-J661/XE comes with a wireless subwoofer, which adds depth to the sound with booming bass that makes you feel like you're part of the action. The HW-J660/XE, while similar in many respects, provides a compact form factor that is perfect for smaller spaces while still offering impressive audio quality.

In terms of connectivity, both models provide versatile options, including Bluetooth compatibility, allowing users to easily stream music from their smartphones or other devices. Additionally, with multiple connectivity options such as HDMI and optical inputs, integrating these soundbars into your existing setup is seamless.

Design-wise, the HW-J661/XE and HW-J660/XE feature a sleek and modern look that complements any home entertainment setup. The understated aesthetic, combined with a low-profile design, ensures that these soundbars can easily fit beneath most TVs without obstructing the screen.

Both soundbars also come equipped with a user-friendly remote control, making it easy to adjust settings without the need to navigate through complex menus. Furthermore, they support various audio formats, ensuring compatibility with a wide range of media sources.

In conclusion, the Samsung HW-J661/XE and HW-J660/XE soundbars are designed to elevate your audio experience. With powerful sound performance, various connectivity options, and a user-friendly design, these soundbars are an excellent choice for anyone looking to enhance their home entertainment system.