Samsung HW-M560/XE, HW-M550/EN, HW-M550/ZF manual Troubleshooting

Page 35

11 TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the powercord plugged into the outlet?

;; Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

;; Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode.

;; See the Bluetooth connection sections on pages 11 and 17.

Sound is not produced.

Is the Mute function on?

;; Press the VOL button to cancel the function.

Is the volume set to minimum?

;; Adjust the Volume.

The remote control does not work.

Are the batteries drained?

;; Replace with new batteries.

Is the distance between the remote control and Soundbarmain unit too far?

;; Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occurif the subwooferis not connected to the Soundbarmain unit.

;; Try to connect your subwoofer again. (See page 6.)

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of yoursubwoofer.

;; Push the WOOFER button on your remote control up or down to adjust the subwoofer volume. (between -12, -6 ~ +6).

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Contents Full Manual Wiring the Main Power Supply Plug UK Only Safety InformationPrecautions About this Manual ContentsInstalling the Wall Mount Connecting an External DeviceConnecting a USB Connecting a Mobile Device Using the Remote ControlSoundbar Main Unit Subwoofer Power CordChecking the Components Front Panel / Right Side Panel of the Soundbar Product OverviewBottom Panel of the Soundbar Connecting Electrical Power Connecting the SoundbarAutomatic connection between the subwoofer and the Soundbar Connecting the Soundbar to the SubwooferLED Indicator Lights on the Rear of Subwoofer Check before performing the manual connection ID SETPrecautions Connecting a TV using an Hdmi Cable Connecting to Your TVMethod 1. Connecting with a Cable Auto Power Link Connecting using an Optical CableIf the device fails to connect Method 2. Connecting WirelesslyConnecting a TV via Bluetooth Initial connectionDisconnecting the Soundbar from the TV What are the BT Ready and BT Pairing statuses?Connecting using an Hdmi Cable Connecting AN External DeviceAudio AUX Cable Connecting using an Optical or Analogue Audio AUX CableOptical Cable Micro USB to USB adapter Cable Not supplied Connecting a USBUSB port Display File Format Type Compatibility list If the device fails to connect Connecting a Mobile DeviceConnecting via Bluetooth Bluetooth deviceBluetooth Power On Bluetooth Power More About Bluetooth Disconnecting the Bluetooth device from a SoundbarDisconnecting the Soundbar from the Bluetooth device Market search Samsung Audio Remote Using the Samsung Audio Remote AppInstalling the Samsung Audio Remote App Launching the Samsung Audio Remote AppSurround Using the Remote ControlHow to Use the Remote Control DRC Dynamic Range Control BT Pairing mode SourceAuto Power Down Function SPORTS, or MovieRepeat Anynet+ / Auto Power LinkPress the indicated areas to select Up/Down/Left/Right Up/Down Left/RightMute Adjusting the Soundbar volume with a TV remote controlOutput Using the Hidden ButtonsOutput specifications for the different sound effect modes Hidden Button ReferenceWall Mount Guide Holder-Screw 2 EA Bracket-Wall Mount L Installing the Wall MountInstallation Precautions Wallmount ComponentsCentre Line Wall Mount GuideCm or more Wall Mount R Holder-Screw heads into Bracket-WallRear of Soundbar Right end of Soundbar USB port Detaching the Soundbar from the WallIf Update is not displayed Updating ProcedureTroubleshooting Open Source Licence Notice LicenceSpecifications Specifications and GuideENG Tel 0818 United KingdomContact Samsung World Wide
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HW-M560/XE, HW-M550/ZF, HW-M550/EN specifications

The Samsung HW-M550/EN is a high-performance soundbar designed to enhance your home entertainment experience with its rich sound quality and advanced features. This sleek and stylish soundbar is part of Samsung's premium audio lineup, providing an immersive audio experience that complements your TV or entertainment system.

One of the standout features of the HW-M550/EN is its 3.1 channel configuration, which includes a dedicated subwoofer. This setup ensures that you experience deep bass and clear dialogue, making it ideal for movies, music, and gaming. With a total output power of 340 watts, the soundbar delivers dynamic and powerful sound that fills the room.

The soundbar is equipped with Samsung's Acoustic Beam technology, which enhances the surround sound experience by creating a more immersive audio environment. This technology allows sound to flow around you, making you feel as though you're part of the action. Additionally, the HW-M550/EN supports DTS Virtual:X, which further enhances the 3D sound experience by simulating overhead audio effects.

For connectivity, the HW-M550/EN offers a variety of options, including HDMI ARC, optical, Bluetooth, and USB inputs. This versatility allows you to easily connect it to a range of devices, from your television to gaming consoles and mobile devices. Bluetooth connectivity enables seamless streaming, so you can enjoy your favorite music or podcasts wirelessly.

Another notable characteristic of the HW-M550/EN is its user-friendly design. It comes with a remote control that provides easy access to various settings and sound modes, such as Surround Sound Expansion and Night Mode. The Night Mode feature is particularly useful for late-night viewing, as it reduces the volume of loud sounds while amplifying quieter audio, ensuring you don’t disturb others.

In terms of aesthetics, the soundbar features a minimalist design that can seamlessly blend into any home décor. Its sleek profile allows it to fit comfortably in front of your TV or be mounted on the wall.

Overall, the Samsung HW-M550/EN is an excellent choice for anyone looking to elevate their audio experience at home. With advanced technologies, robust connectivity options, and an elegant design, it delivers exceptional sound quality that caters to all your entertainment needs.
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