Samsung DVD-P250K/AFR, DVD-P250K/XFA, DVD-P250K/XSG manual Troubleshooting

Page 55

Chapter 7

RE F E R E N C E

Troubleshooting

Before requesting service (troubleshooting), please check the following.

	Problem				Action	Page
No operations can be		•	Check the batteries in the remote control.
performed with the			They may need replacing.
remote control.		•	Operate the remote control at a distance of no more than 20 feet.
		• Remove batteries and hold down one or more buttons for several minutes to				P4
			drain the microprocessor inside the remote control to reset it. Reinstall
			batteries and try to operate the remote control again.
Disc does not play.		•	Ensure that the disc is installed with the label side facing up.			P7
		• Check the region number of the DVD.				P7
5.1 channel sound is		•	5.1 channel sound is reproduced only when the following conditions are met. :
not being reproduced.			1) The DVD player is connected with the proper Amplifier			P16
			2) The disc is recorded with 5.1 channel sound.			P16
			2) The disc is recorded with 5.1 channel sound.
		•	Check whether the disc being played has the “5.1 ch” mark on the outside.
		• Check if your audio system is connected and working properly.				P48~49
		• In a SETUP Menu, is the Audio Output set to Bitstream?
		• The features or action cannot be completed at this time because:
The	icon appears	1. The DVD’s software restricts it.
on screen.		2. The DVD’s software doesn’t support the feature (e.g., angles).
		3. The feature is not available at the moment.
		4. You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear.		•	Check if the disc has a Menu.
Play mode differs from the		•	Some of the functions selected in the Setup Menu may not work properly if the			P43~54
Setup Menu selection.			disc is not encoded with the corresponding function.
The screen ratio		•	The Screen Ratio is fixed on your DVDs.			P50~51
cannot be changed.
No audio.		•	Make sure you have selected the correct Digital Output in the Audio Options			P48~49
			Menu.
The screen is blocked		•	Press the		button for more than 5 seconds under no disc inside.	P17


			All settings	will revert to the factory settings.
			All settings	will revert to the factory settings.
Forgot password		•	Press the		button for more than 5 seconds under no disc inside.


			All settings including the password will revert to the factory settings. Don't use			P52~54
			this unless absolutely necessary.
If you experience other		•	Go to the contents and find the section of the instruction book that contains
problems.			the explanations regarding the current problem, and follow the procedure once
			again.
		•	If the problem still cannot be solved, please contact your nearest authorized
			service center.
The picture is noisy or		•	Make sure that the disc is not dirty or scratched.					Reference
distorted		•	Clean the disc.			P2

ENG-55

Image 55

Contents DVD Player Disc PrecautionsSetting up For your safetyEnvironmental info Before you start AccessoriesInstall Batteries in the Remote control If the remote control doesn’t operate properlyConnections SetupGeneral Features Disc Markings Disc Type and CharacteristicsRegion Number Front Panel Controls DescriptionFront Panel Display Digital Audio OUT Jacks Rear PanelTour of the Remote Control Choosing a Connection Before Connecting the DVD PlayerConnection to a TV Video Connection to a TV S-Video Connection to a TV Interlace Connection to a TV Progressive What is Progressive Scan?Connection to an Audio System 2 Channel Amplifier N N E C T I O N S Playback Standby indicator light goes out and the tray opensPlaying a Disc Before PlayPress the PLAY/PAUSE Press the Step button on the remote control during playPress the Stop button during play Press the OPEN/CLOSE ButtonSearching through a Chapter or Track Using the Search and Skip FunctionsSkipping Tracks When Playing a DVD/VCD/CD Using the Display FunctionDuring play, press the Info button on the remote control To make the screen disappear, press the Info button again Tracks on an audio CDUsing the Disc Menu DVD/VCD Using the Disc and Title MenuUsing the Title Menu DVD Using the Function Menu DVD/VCD Using the Function MenuTo return to normal play Repeat PlaySlow Repeat Play When playing a DVD/VCDDuring play, press Random Play CD Program Play & Random PlayDuring play, press Prog button Displays the content of the DVD title in 169 aspect ratio Adjusting the Aspect Ratio EZ ViewTo play back using aspect ratio DVD Advanced Functions If you are using a 169 TVDisplays the content of the DVD title in 43 aspect ratio If you are using a 43 TVSelecting the Audio Language Using the Audio button DVD/VCD/CDTo remove the Audio icon, press the Clear or Return button Selecting the Subtitle Language Using the Subtitle button DVDPress the Subtitle button Using the Instant Skip function DVD Using the Instant Replay/Skip FunctionUsing the Angle button DVD Using the Instant Replay function DVDUsing the Bookmark Function DVD/VCD Using the Bookmark FunctionClearing a Bookmark Recalling a Marked ScenePress the Clear button to delete a bookmark number Using the Zoom Function DVD/VCD Using the Zoom FunctionFolder Selection Clips Menu for MP3/WMA/JPEGRepeat/Random playback MP3/WMA PlaybackPress the …/† or œ/√ buttons to select a song file CD-R MP3/WMA file 2X 4X 2X Normal Picture CD PlaybackSelect the desired folder Press the Info button onCD-R Jpeg Discs Press the Karaoke button Karaoke FunctionsOperation Sequence Key ControlReserving a Song Press the Clear button to cancel the reserved songGuide Melody When pressing the œ button, this screen displaysVocal Function Vocal FaderUsing the Setup Menu Using the Player Menu Language Setting Up the Language FeaturesWith the unit in Stop Mode, press the Menu button Using the Disc Menu Language Language, then press Using the Audio LanguagePress the …/† buttons to Select the desiredUsing the Subtitle Language Setting Up the Audio Options ENG-49 Setting Up the Display Options Screen Messages Player is locked Setting Up the Parental ControlYou want, then press Setting Up the Rating LevelSetting up in Level Select the Rating LevelChanging the Password Troubleshooting Specifications M O ME M O ENG-59 Electronics

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