Samsung UBD-K8500/EN Video plays intermittently Check if the network is stable, AllowAll, See

PROBLEM	SOLUTION
Video plays intermittently.	• Check if the network is stable.
	• Check if the network cable is properly connected and if the
	network is not overloaded.
	• The wireless connection between the DLNA compatible
	device and the product is unstable.
	Check the connection.
The Network connection between	• IP addresses within the same subnetwork should be unique.
the product and the PC is unstable.	If they are not, IP interference can cause this phenomenon.
	• Check if you have a firewall enabled.
	If so, disable the firewall function.
BD-LIVE
This product cannot connect to the	• Test whether the network connection is working using the
BD-LIVE server.	Network Status function. (See page 22)
	• Check whether a USB memory device is connected to the
	product.
	• The memory device must have at least 1GB of free space to
	accommodate the BD-LIVE service.
	You can check the available size in BD Data Management. (See
	page 22)
	• See if the BD-Live Internet Connection option is set to
	Allow(All).
	• If all above fails, contact the content provider or update the
	product to the latest firmware.
When using the BD-LIVE service, an	• The memory device must have at least 1GB of free space to
error occurs.	accommodate the BD-LIVE service.
	You can check the available size in BD Data Management.
	(See page 22)

NOTE

\\ When the factory default settings are restored, all stored user BD data will be deleted.

07 Appendix

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