Samsung BD-C6900/EDC, BD-C6900/XAA, BD-C6900/XEF, BD-C6900/MEA manual Appendix, Troubleshooting

Page 61

Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet.

•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The screen aspect ratio is fixed on your Blu-ray Disc/DVDs.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• If the HDMI output is set to a resolution your TV cannot support (for example,

 

1080p), you may not see a picture on your TV.

 

• Press the STOP (

) button (on the front panel) for more than 5 seconds

 

with no disc inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all the stored user BD data

 

is deleted.

 

08 Appendix

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Contents Please register your product at Blu-ray Disc PlayerBlu-ray Disc Features Key featuresBlu-ray Disc Player Features FCC RF Radiation Exposure Safety InformationFCC Note for U.S.A RF Radiation Exposure StatementPrecautions Important Safety InstructionsClass 1 Laser product Disc Storage & Management Disc HandlingRestrictions on Playback Maintenance of CabinetContents Resolution Setting the MenuProgressive Mode Still ModeSetup Basic Functions Software Upgrade Notification SettingsUsing the AllShare Function TroubleshootingGetting Started Disc Types and Contents that can be playedDisc types that cannot be played BD-ROM Blu-ray Disc Compatibility Disc TypesAvchd Advanced Video Codec High Definition Audio CD CD-DAUse a 700MB 80 minute CD-RW/-R disc Avchd format discs need to be finalizedCopyright Region CodeLogos of Discs that can be played AccessoriesFront Panel Front Panel Display Rear Panel Remote Control Tour of the Remote ControlInstalling batteries Controllable Tv Codes Setting the Remote ControlConnected to the TV TV CHConnections Connecting to a TVRed White Audio cableResolution is actually Case 3 Connecting to a TV Component Better QualityAudio cable Component cable Not included Red White Red Blue GreenAudio/Video cable Case 4 Connecting to a TV Video Good QualityRed White Yellow Hdmi cable not included Connecting to an Audio System1CH audio cables Not included Channel Amplifier Connections Service Connecting to the NetworkCable Network Wireless IP sharer Wireless NetworkBroadband service Networking with PC for AllShare function See pages 59~60Before Starting Initial Settings SetupPress the Enter button to select Start This is not malfunctionSetting the Menu Display 3D ModeTV Screen Size ActivatedTV Aspect ResolutionBD Wise Samsung Players only Component Mode Resolution according to the output modeDVD playback Setup Output Hdmi connected Hdmi not connected Setup that your TV will supportStill Mode Progressive ModeHdmi Format Movie Frame 24FsDigital Output Selection PCM DownsamplingBitstream Speaker Setting Downmixing ModeDynamic Range Control DTS Neo6Internet@TV Screen Size Initial SettingsAnynet+HDMI-CEC BD Data ManagementNetwork Setup Network SettingsClock DivXR RegistrationThis process can take up to five minutes Wired NetworkUse the number buttons on your remote to enter numbers  Setting Up the Network Connection Wireless NetworkPress the Return button on your remote Use the number buttons to enter numbers Setting Up the Wireless Network Connection ManualBD-LIVE Internet Connection Network StatusParental Rating LanguagePower On/Off Sound Change PasswordBackground Front DisplayContact Samsung Software UpgradeSupport To select By Internet, press the Enter buttonBasic Functions Skipping Chapters Using the Popup MenuSearching for a Desired Scene Slow Motion PlayRepeat the Title or Chapter Using the Tools buttonRepeat the Section Moving to a Desired Scene DirectlySelecting the Audio Language Selecting the Picture SettingSelecting the Subtitle Language Changing the Camera AngleButtons on the Remote Control used for Music Playback Setting BonusviewListening to Music Repeat an Audio CD CD-DA/MP3 Playing an Audio CD CD-DA/MP3Playlist Audio CD CD-DA/MP3 Screen ElementsPlaying a Jpeg Disc Using the Tools buttonPlaying back a Picture Playing back a USB Storage Device 1920x1080 Supported File FormatsCompliant with WMA version Sampling rates in kHz 8, 11, 16, 22, 32, 44.1Using Internet@TV Network ServicesGetting Started with Internet@TV Internet@TV at a GlanceUsing the Keypad Account Login SettingsSystem Setup Internet@TV IDInternet@TV Services Available Service ManagerSamsung Apps PropertiesDouble-click the icon to launch the application Using the AllShare FunctionMy Computer Displays a list of the folders Files in the PC AllShare Program at a GlanceAppendix TroubleshootingAuthorized service center Forgot passwordHdcp High-bandwidth Digital Content Protection Dont use this unless absolutely necessaryViewing using 3D function Remote Control Downmixing Mode Resolution DTS Neo6 Repeat Optimal Resolution 33~34Remote Control Sensor Dynamic Range Control IndexSpecifications Copy Protection Compliance and Compatibility NoticeNetwork Service Disclaimer License One 1 Year Parts / One 1 Year Labor Limited Warranty to Original PurchaserWeb Site Area` Europe ` AfricaAK68-01945A-00 Questions or COMMENTS?
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BD-C6900/MEA, BD-C6900/XEF, BD-C6900/XAA, BD-C6900/EDC, BD-C6900/XEE specifications

The Samsung BD-C6900/XEE is a cutting-edge Blu-ray player that boasts an impressive array of features and technologies designed to enhance your home entertainment experience. Launched amidst the growing popularity of high-definition media, this model stands out not just for its playback capabilities but also for its smart functionalities.

At the core of the BD-C6900 is its ability to deliver stunning 1080p video quality, making it an excellent choice for movie enthusiasts. The player supports various video formats, ensuring compatibility with a wide range of media. Additionally, the BD-C6900 is equipped with advanced upscaling technology, allowing standard-definition DVDs to be upscaled to near high-definition quality. This means that older content can be enjoyed with enhanced clarity and detail, breathing new life into your DVD collection.

One of the standout features of the BD-C6900 is its smart capabilities. With built-in Wi-Fi, this Blu-ray player makes it easy to connect to the internet and access a range of streaming services such as Netflix, YouTube, and Vudu. This integration of online content provides a wealth of entertainment options beyond traditional Blu-ray discs, allowing users to enjoy movies, TV shows, and other media seamlessly.

The Samsung BD-C6900 also supports 3D Blu-ray playback, creating an immersive viewing experience for fans of three-dimensional movies. Coupled with its advanced audio technologies, including Dolby TrueHD and DTS-HD Master Audio, the player ensures that sound quality matches the stunning visuals, delivering a fantastic home cinema experience.

Furthermore, the sleek design of the BD-C6900 complements modern entertainment setups. Its compact size allows it to fit easily alongside your television and other devices without taking up excessive space. The user interface is intuitive and easy to navigate, making it accessible for users of all technical abilities.

In addition to its core features, the BD-C6900 supports various codecs and file formats, enabling playback of media stored on USB devices. This versatility ensures that users can enjoy a diverse range of content without the need for multiple devices.

Overall, the Samsung BD-C6900/XEE is a feature-rich Blu-ray player that combines excellent video and audio quality with smart streaming capabilities. Its support for 3D content and a variety of media formats makes it a worthy addition to any home entertainment system, catering to the needs of both casual viewers and avid cinephiles alike.
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