C18A_ENG_europe_17"_firal 11/17/03 10:15 AM Page 80
Troubleshooting: Before Contacting Service Personnel
ENG
Before contacting Samsung
If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.
No sound or picture | ◆ | Check that the mains lead has been connected to a wall socket. |
| ◆ Check that you have pressed the “I ” button (On/Off) and the | |
|
| POWER ( ) button. |
| ◆ Check the picture contrast and brightness settings. | |
| ◆ | Check the volume. |
|
|
|
Normal picture but no sound | ◆ | Check the volume. |
| ◆ | Check whether the volume MUTE ( ) button on the remote control |
|
| has been pressed. |
|
|
|
No picture or black and white picture | ◆ | Adjust the colour settings. |
| ◆ Check that the broadcast system selected is correct. | |
|
|
|
Sound and picture interference | ◆ | Try to identify the electrical appliance that is affecting the television, |
|
| then move it further away. |
| ◆ Plug your television into a different mains socket. | |
|
|
|
Blurred or snowy picture, | ◆ | Check the direction, location and connections of your aerial. |
distorted sound |
| This interference is often occurs to the use of an indoor aerial. |
|
|
|
Remote control malfunctions | ◆ | Replace the remote control batteries. |
| ◆ Clean the upper edge of the remote control (transmission window). | |
| ◆ Check the battery terminals. | |
|
|
|
You cannot insert a video cassette | ◆ | A video cassette can only be inserted with the window side up and | ||||
|
|
|
|
|
| the safety tab facing you. |
|
|
| ||||
The buttons on the front panel have | ◆ | The panel lock function has been activated; refer to page 34 for | ||||
no effect |
|
|
|
|
| further details. |
|
|
| ||||
The television programme was not | ◆ | Check that the safety tab on the cassette is intact. | ||||
recorded. |
|
|
|
| ◆ | Check the timer settings. If there was a power failure or interruption |
Timer recording was unsuccessful |
| during timer recording, the recording will have been cancelled. | ||||
|
|
|
|
| ◆ | Check that the POWER ( ) button was pressed to activate the |
|
|
|
|
|
| timer (STANDBY and TIMER indicators on). : 1 Tuner model. |
|
|
| ||||
Noise bars or streaks on playback | ◆ | Adjust the vertical alignment of the picture; refer to page 42. | ||||
|
|
|
|
| ◆ | Change cassettes. This cassette may be excessively worn. |
|
|
|
|
|
|
|
When the PLAY/PAUSE ( |
|
|
| ) is | ◆ | A still picture may have “noise bars”, depending on the condition of |
|
| |||||
pressed during playback, the still |
| the tape. | ||||
picture has severe “noise bar” streaks | ◆ | Adjust the vertical alignment of the picture; refer to page 42. | ||||
|
|
| ||||
The rewind or | ◆ | Check that the tape is not already at the beginning or end of the | ||||
have no effect |
|
|
|
|
| cassette respectively. |
|
|
|
|
|
|
|
80