Samsung UW21J10VD5XXEC Troubleshooting Before Contacting Service Personnel, When the PLAY/PAUSE

Page 80

Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆

Check that the mains lead has been connected to a wall socket.

 

◆ Check that you have pressed the “I ” button (On/Off) and the

 

 

POWER ( ) button.

 

◆ Check the picture contrast and brightness settings.

 

◆

Check the volume.

 

 

 

Normal picture but no sound

◆

Check the volume.

 

◆

Check whether the volume MUTE ( ) button on the remote control

 

 

has been pressed.

 

 

 

No picture or black and white picture

◆

Adjust the colour settings.

 

◆ Check that the broadcast system selected is correct.

 

 

 

Sound and picture interference

◆

Try to identify the electrical appliance that is affecting the television,

 

 

then move it further away.

 

◆ Plug your television into a different mains socket.

 

 

 

Blurred or snowy picture,

◆

Check the direction, location and connections of your aerial.

distorted sound

 

This interference is often occurs to the use of an indoor aerial.

 

 

 

Remote control malfunctions

◆

Replace the remote control batteries.

 

◆ Clean the upper edge of the remote control (transmission window).

 

◆ Check the battery terminals.

 

 

 

You cannot insert a video cassette

◆

A video cassette can only be inserted with the window side up and

 

 

 

 

 

 

the safety tab facing you.

 

 

 

The buttons on the front panel have

◆

The panel lock function has been activated; refer to page 34 for

no effect

 

 

 

 

 

further details.

 

 

 

The television programme was not

◆

Check that the safety tab on the cassette is intact.

recorded.

 

 

 

 

◆

Check the timer settings. If there was a power failure or interruption

Timer recording was unsuccessful

 

during timer recording, the recording will have been cancelled.

 

 

 

 

 

◆

Check that the POWER ( ) button was pressed to activate the

 

 

 

 

 

 

timer (STANDBY and TIMER indicators on). : 1 Tuner model.

 

 

 

Noise bars or streaks on playback

◆

Adjust the vertical alignment of the picture; refer to page 42.

 

 

 

 

 

◆

Change cassettes. This cassette may be excessively worn.

 

 

 

 

 

 

 

When the PLAY/PAUSE (

 

 

 

) is

◆

A still picture may have “noise bars”, depending on the condition of

 

 

pressed during playback, the still

 

the tape.

picture has severe “noise bar” streaks

◆

Adjust the vertical alignment of the picture; refer to page 42.

 

 

 

The rewind or fast-forward functions

◆

Check that the tape is not already at the beginning or end of the

have no effect

 

 

 

 

 

cassette respectively.

 

 

 

 

 

 

 

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Contents Owner’s Instructions Safety Instructions Risk of Electric Shock Do not Open Symbols Contents Power View of Your TelevisionDisc Tray VCR DeckSide of the TV Rear of the TV Remote Control SensorStop DVD Infrared Remote Control Television and Teletext Functions Infrared Remote Control VCR and DVD Functions Inserting the Batteries in the Remote Control Connecting to an Aerial or Cable Television NetworkSwitching Your Television On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your television Front of the TVAutomatic Degaussing to Remove Colour Patches Becoming Familiar with the Remote Control Viewing FunctionPlug and Play Feature If you want to reset this feature Choosing Your LanguageStoring Channels Automatically I D/K L/L’ I D/K M Storing ChannelsManuallyAuto PAL Secam NTSC4.43 NTSC3.58 Channel mode Assigning Names to Channels Skipping Unwanted Channels Fine Tuning Channel Reception Sorting the Stored Channels Activating the Child Lock Dynamic Standard Movie Custom Displaying InformationChanging the Picture Standard Adjusting the Picture Settings Normal Warm 1 Warm 2 Cool 2 CoolSelecting the Picture Size depending on the model Wide Panorama Zoom1 Zoom2 Normal ZoomUsing the Tilt Control Feature depending on the model Activating/Deactivating the Digital Noise Reduction FeatureSetting the Blue Screen Viewing Pictures From External SourcesStandard Music Movie Speech Custom Adjusting the Sound SettingsChanging the Sound Standard Turbo Sound MelodyPseudo Stereo / Virtual Surround Selecting the Sound Mode depending on the model Type of broadcast On-screen indicationStereo → Dual- II → MonoSetting the Current Date and Time Switching the Television On and Off Automatically Setting the Sleep Timer Locking the Front PanelCassette Types and Recording Speeds Option Protecting a Recorded CassetteType Recording Time Type Playback TimeRepeating Playback of a Sequence or Cassette Repeat to OffAuto Adjusting the Picture ContoursSelecting the Type of Cassette Tape Selecting the Video System depending on the model Selecting the HiFi Mode depending on the model You can record or listen to a program in HiFi stereoPlaying a Cassette To play back any pre-recorded cassette, proceed as followsUsing the Tape Counter to Search for a Sequence 000000You can compensate a poor rental tape Using the Crystal PlayBackAdjusting the Picture Quality during Playback REW Rewinding and Fast-forwarding a CassetteThen press Playing a Cassette in Slow Motion Stop Recording a Programme DirectlyREC Recording a Programme with Automatic Stop Using the Feature depending on the model Before presetting your VCR unitUsing the Feature Is a trademark applied for by GemstarUsing Using Setting the VCR Unit to Record a Programme Automatically Setting the VCR Unit to Record a Programme Automatically Playing a Disc Do not try recording copyright protected MP3 files Playing a Disc MP3/WMAYour MP3 files should be ISO 9660 or Joliet format Playing a Disc MPG Playing a Disc Picture CD Rotating and Reversing the pictureSlide Show Viewing the Album ScreenSkipping Tracks Using the Search and Skip FunctionsSearching through a Chapter or Track Using the Disc Menu Using the Title MenuDisplaying the Disc Information To make the screen disappear, press the Info buttonUsing the Zoom Function DVD/VCD Clearing a Bookmark Using the Bookmark Function DVD/VCDRecalling a Marked Scene Repeat Play RepeatUsing the EZ View Wide, Normal/LB, Normal/PSProgram Play CD Changing the Camera AngleSetting up the Language Features Player MenuDisc Menu AudioDynamic Compression Setting up the Audio OptionsDigital Output Off, Bitstream, PCM Setting up the TV Aspect Letter BoxPan Scan WideSetting up the Display Options Screen Messages On or OffBlack Level On or Off Ntsc Disc OutputSetting up the Parental Control About the Change PasswordResult The Re-enter New Password is displayed About the Rating LevelTeletext Feature ContentsDisplaying the Teletext Information Press the mix buttonSelecting Display Options To display PressSelecting a Teletext Storing Teletext Pages Connecting to the External Input/Output Connecting to the Digital Audio OutputsIs used for the equipment with an RGB output, such as video Game devices or video disc playersConnecting to the Audio/Video Input Connecting HeadphonesYou can connect a set of headphones to your television Side of the TVPin Signal Scart Connector WiringCleaning the Video Heads Ntsc PAL Technical Specifications VCR DeckTroubleshooting Before Contacting Service Personnel When the PLAY/PAUSEAudio Setup menu Wiring the Mains Power Supply Plug UK Only Important NoticeMemo After Sales Service European Notice
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