Samsung HT-XQ100WR/ELS, HT-Q100T/XEH manual Before Calling for Service, Symptom Check/Remedy

Page 31

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal- er or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

 

 

 

 

• Check the region number of the DVD.

Playback does not start.

 

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

 

 

immediately when the

• Are you using a deformed disc or a disc with scratches on

Play/Pause button is

 

the surface?

• Wipe the disc clean.

pressed.

 

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

Sound is not produced.

 

motion playback.

• Are the speakers connected properly? Is the speaker setup cor-

 

 

rectly customized?

 

• Is the disc severely damaged?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor

• Is the disc dirty or damaged?

and picture is shaking.

•

A poorly manufactured disc may not be playable.

 

 

 

The remote control does

• Is the remote control being operated within its operation range of

 

angle and distance?

not work.

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the remote con-

 

 

trol (TV or DVD) correctly?

 

 

 

Symptom

 

 

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio language and subti-

• Audio language and subtitles will not work for DVDs not contain-

tles do not work.

 

ing them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can't receive radio broad-

•

Is the antenna connected properly?

 

 

 

 

 

 

cast.

• If the antenna's input signal is weak, install an external FM antenna

 

in an area with good reception.

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

 

 

 

 

 

 

• The main unit is not working.

• Turn off the power and hold the

 

button on the main unit for

(Example: The power goes out or

 

 

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's

 

button for longer than 5 seconds. “INITIALIZE”

 

 

 

appears on the display and all settings will return to the default values.

level has been forgotten.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

 

 

 

 

GB

MISCELLANEOUS

59

60

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Contents 1Ch Stylish Home Theater System Class 1 Laser Product Safety Warnings PrecautionsGBContents This product does not support Secure DRM Media files Copy ProtectionExternal Digital Optical Input ConnectorFM Antenna Connector DescriptionLogo button Range of Operation of the Remote ControlInsert Remote Batteries TV buttonSet the front speaker on the front stand Connecting the SpeakersSpeaker Packages Assembling the SpeakersFasten the 1 screw on the coverB Installing the DVD playerSeparate the rear coverA Remove the 1 screw of the coverBHdmi Audio ON/OFF function What is Hdmi High Definition Multimedia Interface?Resolution Selection Hdmi FunctionCooling Fan Connecting an External Digital / Analog ComponentOptical Cable Plug the main units power Cord into the AC powerPress TV button to set the remote to TV mode Press DVD Receiver button to switch to DVD Receiver modeTo eject the disc, press the Eject button Disc PlaybackDisc terminology Load a disc vertically into the Disc Insert HoleTo play a file icon in the screen MP3/WMA-CD PlaybackRotate/Flip Function Slide ModeJpeg File Playback Jpeg Digest FunctionDivX Playback Slow Playback Fast/Slow PlaybackSkipping Scenes/Songs Checking the Remaining TimeRepeat Playback Zoom Screen Enlarge Function GB Step Function DVD VCDAngle Function DVD EZ View Function DVDPress Info button Press Cursor Button to move to 1twice Bonus Group DVDNavigating Pages DVD 1Press Info button twiceSafe USB Removal To stop playback, press the Stop buttonMoving Directly to a Scene/Song Using the Title Menu DVD‘Title Menu’ Language’ and then Press Enter button Setting the LanguageStop mode Press Menu button Select ‘Language’ Then press Enter buttonLetterbox Adjusting the TV Aspect Ratio Screen Size43LB 43PSPress Menu Setting the PasswordPress Logo button Setting the Wallpaper Jpeg DVD VCDPower will turn off and then back on 1PLAY/PAUSE button when an image you like appearsButton to move to DVD Playback ModePress the Eject Button and then press the Menu button Press CursorTune in to the desired station AV Sync SetupRemote Control Unit Listening to RadioPress the Tuner button to select the FM band Presetting StationsPress TUNING/CH to select Presspreset number. to selectPress V-H/Pbutton Press V-SOUNDbuttonCorresponding to your brand of TV Press Power button to turn on the TVPoint the remote control toward the TV When operating a TV with the remote controlSymptom Check/Remedy Before Calling for ServiceProtection jacket Language Code ListKeep in a clean Do not keepSpecificationsGB
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HT-XQ100T/XEH, HT-XQ100T/OMX, HT-XQ100T/XEF, HT-XQ100T/XEE, HT-Q100T/XEF specifications

The Samsung HT-XQ100R/XFU, HT-TXQ100R/XFU, HT-Q100WR/XFU, HT-XQ100T/XEE, and HT-Q100R/XFU are part of Samsung's innovative line of home theater systems, designed to deliver an immersive audio-visual experience. These systems serve as a perfect complement to any home entertainment setup, combining advanced technology with user-friendly features.

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