Samsung PPM50M5HSX/EDC, PPM42M5SSX/EDC manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the PDP Monitor and contact your local dealer.

No sound or picture

◆

Check that the mains lead has been connected to a wall socket.

 

◆

Check that you have pressed the ON or OFF button on the remote

 

 

control.

 

◆

Check the picture contrast and brightness settings.

 

◆

Check the volume.

 

 

 

Normal picture but no sound

◆

Check the volume.

 

◆

Check whether the volume MUTE button on the remote control has

 

 

been pressed.

 

 

 

No picture or black and white picture

◆

Adjust the color settings.

 

◆

Check that the video system selected is correct.

 

 

 

Sound and picture interference

◆

Plug your PDP Monitor into a different mains socket.

 

 

 

Remote control malfunctions

◆

Replace the remote control batteries.

 

◆

Clean the upper edge of the remote control (transmission window).

 

◆

Check the battery terminals.

Screen is black and power indicator light blinks steadily.

◆On your computer check: Power, Signal Cable. The TV is using its power management system.

Move the computer's mouse or press any key on the keyboard.

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Contents PDP-MONITOR PPM42M5S PPM42M5H PPM50M5H PPM63M5HIntended for Commercial Use and Operation PLASMA DISPLAY PANELUser Instructions WarrantyInstallation Screen Image retentionInstall CD Checking PartsRemote Control Speaker Wire 2EAContents Press SymbolsContentscontinued Control Panel Power IndicatorRemote Control Sensor Front of the PDP MonitorRear Panel a POWER INControl Panel continued b EXT SPEAKER 8ΩInfrared Remote Control The performance of the remote control may be affected by bright lightAssembling the Stand-Base Inserting the Batteries in the Remote ControlFind that the remote control is no longer operating correctly Purchase the PDP MonitorWall Bracket Assembly Installing the Display on the Wall Attachment PanelInstallation Notes ComponentsTo mount the product on the wall bracket Installing the Display on the Wall Attachment Panel continuedWall Bracket Angle Adjustment Example for 2x2 Video Wall connections Installing the Display VerticallyExample for 2x2 Video Wall function Before Using the Video Wall and the Multiple Display Control functionConnecting Speakers Connecting Speakers continued Ferrite CoresThe mains lead is attached to the rear of your PDP Monitor Switching Your PDP Monitor On and OffChoosing Your Language Entertain - Internet - Text - Custom Changing the Picture StandardDynamic - Standard - Movie - Custom Contrast - Brightness PC or DVI Mode Customizing the Picture SettingsContrast - Brightness - Sharpness - Color Cool2 - Cool1 - Normal - Warm1 - Warm2Adjusting the RGB Color PC Mode 5 Press the … or † button to select Custom. Press the ENTER buttonSetting the Picture PC Mode 4 Press the … or † button to select PC. Press the ENTER buttonSetting the Picture PC Mode continued Reset Using Zoom function PC Mode0 - 1 - 2 - 3 - 4 - 5 PositionYou can view the current resolution and frequency of your pc Viewing the PC InformationPC to DVI Mode Positioning and Sizing the screen using ZoomSelecting the Picture Size Standard - Music - Movie - Speech Freezing the Current PictureChanging the Sound Standard Extra Sound Settings Pseudo StereoActivating Panel Button Lock Activating Remote Control Button Lock Setting Up Your Personal ID Number 6 Press the number buttons to enter your current 4-digit pin numberID Input Setting the MDC Multiple Display ControlID Setup 4 min Preventing Screen Burn-in4 min Reducing the Effects of Screen Burn Setting the Screen Burn Protection Timer Mode Signal pattern, All White Period Hour1~24 Time Minute1~30Setting the Multiple Screen You can get various display effects with many PDPsYou can set the PDP Monitor’s clock so that the current time is Displaying the Setting InformationSetting and Displaying the Current Time Switch off automatically at the time you select Switching the PDP Monitor On and Off AutomaticallyYou can set the on or off timers so that the PDP Monitor will Auto Power Off Switching the PDP Monitor On and Off Automatically continuedSelecting the Fan The message Check Fan is displayed if there is a fan problemPlease use the fan when the temperature is over 35 degrees 4 Press the or button to select Fan. Press the ENTER buttonUnavailable in PC1, PC2, DVI mode Setting the Film ModeAvailable in AV, S-Video, and Component 480i modes Viewing the Picture in Picture PIP AV - S-Video - Component - PC1 - PC2 - DVIEasy functions of the remote control Viewing the Picture in Picture PIP continuedListening to the Sound of the Sub Picture Viewing an External Signal Source AV, S-Video, Component, PC1, PC2, or DVIConnecting to the Audio/Video Input Rear of the PDP MonitorConnecting to the S-Video Input Connecting to the Component InputDVD Digital Set-Top Box Connecting to the DVD/DTV Receiver Input480i, 576i, 480p, 576p, 720p Y / PB / PR L / RPersonal Computer Connecting to the DVI InputConnecting to the PC Input Setting up Your PC Software Windows only Vertical Input Mode PC/DVIResolution HorizontalPower Saver PC1 mode only Troubleshooting Before Contacting Service Personnel Technical Specifications Dimension Dimension continued EnglishMemo Memo EnglishMemo EnglishMemo ELECTRONICS AFTER SALES SERVICEBN68-00848A-00
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PPM42M5SSX/EDC specifications

Samsung has been a prominent name in the electronics industry, and its commercial display products have significantly contributed to its reputation. Among these are the models PPM63M5HSX/EDC, PPM42M5HSX/EDC, PPM42M5SSX/EDC, and PPM50M5HSX/EDC. These displays are engineered to deliver vibrant visuals and enhance user engagement in diverse professional settings.

One of the standout features of the PPM63M5HSX/EDC model includes its impressive 63-inch screen, which provides ample real estate for presentations, advertisements, or interactive content. It boasts a 4K UHD resolution, ensuring that every detail is sharp and clear, making it suitable for environments where image clarity is a priority. The high brightness levels allow for clear visibility even in well-lit spaces, making it an excellent choice for retail and corporate environments.

In contrast, the PPM42M5HSX/EDC and PPM42M5SSX/EDC models, both featuring 42-inch screens, cater to more compact spaces. They offer the same superior 4K UHD resolution and brightness levels found in larger models, but their size makes them ideal for smaller meeting rooms or kiosks. The PPM42M5SSX/EDC model also stands out with its sleek design and stainless steel finish, adding a touch of elegance to any setting.

The PPM50M5HSX/EDC model features a 50-inch display, striking a balance between size and usability, making it versatile for both fixed and mobile applications. Like the others, it benefits from Samsung's innovative technology, ensuring that images are vibrant and colors are accurately reproduced.

All models in this series come equipped with advanced features like Samsung's MagicINFO software, which enables users to create and manage content easily across various displays. This software allows for seamless scheduling and control of presentations or advertising, enhancing operational efficiency.

Furthermore, these displays support multiple input options, including HDMI, USB, and DisplayPort, ensuring compatibility with a wide range of devices. Energy efficiency is also a significant characteristic, as these models are designed to consume less power while delivering high performance, ensuring reduced operating costs.

In summary, the Samsung PPM63M5HSX/EDC, PPM42M5HSX/EDC, PPM42M5SSX/EDC, and PPM50M5HSX/EDC displays encapsulate the perfect blend of cutting-edge technology and practical usability, making them ideal solutions for businesses looking to enhance their visual communications.
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