Guide de dépannage, 128, Test du produit

Chapitre 12

Guide de dépannage

––Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci- après. Si le problème persiste, contactez le service clientèle.

Conditions requises avant de contacter le Centre de service clientèle Samsung

Test du produit

––Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran n'affiche aucune image et que le voyant d'alimentation clignote, bien que l'appareil soit correctement connecté à un ordinateur, procédez aux tests demandés.

1	Mettez hors tension l'ordinateur et l'appareil.
2	Débranchez tous les câbles de l'appareil.

Met l'appareil sous tension.

Si le message Aucun signal s'affiche, cela signifie que l'appareil fonctionne correctement.

Vérification de la résolution et de la fréquence

Mode non optimal sera affiché pendant un court instant si un mode excédant la résolution prise en charge est sélectionné (reportez-vous à Résolutions prises en charge).

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In summary, the Samsung LH49DBJPLGC/CH, LH43DBJPLGC/EN, LH49DBJPLGC/EN, LH49DCJPLGC/EN, and LH43DCJPLGC/CH models are impressive digital signage solutions. With their high-resolution displays, advanced content management capabilities, versatile installation options, and robust durability, they are well-suited for a wide range of commercial applications. These displays empower businesses to effectively communicate and engage with their audiences, enhancing the overall customer experience. Samsung continues to lead the market with innovative solutions that cater to the evolving needs of businesses today.