Samsung LH32OMHPWBC/EN manual 108, Remote control issue, Source device issue, Other issue

Page 108

Remote control issue

The remote control does not work.

Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is booting.If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio orvideo cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "The defined resolution is not supported." appears.

The message "The defined resolution is not supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

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Contents OM32H Table of contents Screen Adjustment Support Appendix Before Using the Product Safety PrecautionsSafety symbols Electricity and Safety Do not touch the power plug with wet handsDo not connect multiple products to a single power socket Insert the power plug all the way in so it is not looseInstallation An increased internal temperature may cause a fireProduct may become damaged by an electric shock Damage to the cable may cause a fire or electric shockHave a technician install the wall-mount hanger Product may fall, causing personal injury or product damageEdible oil or oil vapor can damage or deform the product Do not lay down the product on its frontOperation Use can result in an electric shock or a fireEnsure the vents are not blocked by tablecloths or curtains Do not apply an impact to the productInsert each battery so that its polarity +, is correct Use the product at the recommended resolution and frequencyDo not hang on or climb on the product Do not use humidifiers or stoves around the productCleaning Do not spray water or cleaner directly on the productDamage to your hearing may result Storage and Maintenance PrecautionsRemote Control External IR cable PreparationsChecking the Components ComponentsParts Reverse SidePort Description Stick the receiver of anAnti-theft Lock To lock an anti-theft locking deviceRemote Control Player Launch ButtonTo place batteries in the remote control Quickly select frequently used functions. ToolsReturn to the previous menu It sets safe lock functionConnection Using an IR Stereo Cable sold separately Controlling more than one display product usingYour remote control Before Installing the Product Installation Guide Switching between portrait and landscapeInstallation on a Perpendicular Wall Installation on an Indented WallInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Standard Screw Quantity InchesRemote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable Male type RxConnector Hdbt LAN SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control Setting the picture size Set Picture SizeScreen Mode a code that sets the product status Screen Mode a code that sets the product status NakVideo Wall Mode Control Safety LockFull Natural Video Wall On 10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection Using an Hdmi CableConnection Using an HDMI-DVI Cable Precautions for using DPConnecting an External Monitor Computer Monitor1Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the HDBase-T LAN CableConnecting to an Audio System Connecting the LAN CableChanging the Input source SourceEdit InformationSettings Web BrowserGeneral Search EnginePrivacy & Security Blocked pagesApproved pages Refresh Options Using MDC MDC Programme Installation UninstallationUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsComputer Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player feature Viewing contentPlayer No. DescriptionWhen content is running Available menuControl buttons on the remote Button FunctionFile Formats Compatible with Player Network Schedule MultiframeTemplate files and LFD.lfd files Contents Video Audio ImagePower Point WordTemplate files Creation/editing/playback are only available in MyTemplates View a thumbnail image and brief information of the content ScheduleHome → Schedule → Enter E Select between server and external memorySelect Export to export the settings Clone ProductClone Product Home → Clone Product → Enter EID Settings ID SettingsDevice ID Device ID Auto SetNetwork Status Network StatusCheck the current network and Internet connection Home → Network Status → Enter EPicture Mode Picture ModeOn/Off Timer On TimerOn/Off Timer Home → On/Off Timer → Enter EOff Timer Holiday ManagementTicker TickerHome → Ticker → Enter E Off / OnURL Launcher URL LauncherHome → URL Launcher → Enter E URL Launcher Settings URL Launcher SettingsHome → URL Launcher Settings → Enter E Screen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Menu m → Picture → Enter E Colour Temperature Colour Temperature 10000KWhite Balance PointGamma Calibrated valueGamma Calibrated value Dont applyAdvanced Settings Enable to optimise picture quality for Hdmi UHD connection Hdmi UHD ColorMotion Lighting Digital Clean View Picture OptionsColour Tone Picture OptionsFilm Mode Hdmi Black LevelDynamic Backlight Auto / Low / NormalPicture Size Picture SizeAuto Wide Picture SizePicture Off Fit to ScreenZoom/Position Reset Picture Reset PictureResets your current picture mode to its default settings Menu m → Picture → Reset Picture → Enter ESource Content Orientation OnScreen DisplayDisplay Orientation Onscreen Menu OrientationScreen Protection Auto Protection TimeScreen Burn Protection Screen ProtectionTimer Pixel Shift Timer Immediate displayScreen Burn Protection OffPixel Shift Timer Immediate display Off Immediate displayOff / Pixel / Rolling bar / Fading screen No Signal Message Message DisplaySource Info MDC MessageReset OnScreen Display Reset OnScreen DisplayLanguage OnScreen DisplayNetwork Status Open Network Settings Sharing through a home network and feature updatesNetwork You can check the current network and Internet statusNetwork Settings Wired Connecting to a Wired NetworkAutomatic Open Network Settings Wired Manual Open Network Settings WiredManually Server Network Settings Device NameAccessibility SystemMenu Transparency High ContrastStart Setup Menu m → System → Start Setup → Enter ENTP Settings Sleep TimerPower On Delay TimeAuto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourcePower Control Auto Power OnMax. Power Saving Power ControlPower Button Network StandbyEco Solution Energy Saving ModeEco Solution Menu m → System → Eco Solution → Enter ENo Signal Power Off Auto Power OffScreen Lamp Schedule Screen Lamp ScheduleTemperature Control Menu m → System → Temperature Control → Enter EInput Device Manager Play viaKeyboard Language Keyboard typeChange PIN Change PINMenu m → System → Change PIN → Enter E Safety Lock On SecurityUSB Auto Play Lock Remote ManagementGeneral Smart SecurityGeneral Anynet+ HDMI-CEC Problem Possible Solution 100Anynet+ device ... appears on 101 Hdmi Hot PlugCustom Logo Reset System Game ModeReset System 102Software Update Reset AllSupport Contact SamsungTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency 104Installation issue PC mode Screen issueNot Optimum Mode is displayed 105Adjust Brightness and Contrast 106107 SharpnessRemote control issue Source device issueOther issue Remote control does not workThere is no sound in Hdmi mode When booting the PC with the input source set to109 HDMI-CEC does not work110 Question AnswerSpecifications 111Model Name 112 ――Plug-and-PlayPreset Timing Modes 113114 Vertical Frequency Pixel Clock Sync Polarity KHz MHz115 Responsibility for the Pay Service Cost to Customers Appendix116 Prevention of Afterimage Burn-in 117Licence 118
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LH32OMHPWBC/EN specifications

The Samsung LH32OMHPWBC/EN is an impressive display solution designed specifically for various commercial applications, including retail, hospitality, and corporate environments. This 32-inch display stands out not only due to its size but also thanks to a mix of cutting-edge technologies that enhance its performance, making it a pivotal tool in engaging customers and delivering information effectively.

One of the key features of the Samsung LH32OMHPWBC/EN is its high-resolution display, providing Full HD (1920 x 1080) output. This resolution ensures sharp and vibrant visuals, allowing businesses to showcase their products or services in the best possible light. The display utilizes Samsung's advanced LED panel technology, which contributes to superior brightness levels and outstanding color accuracy.

Another significant aspect of this model is its incredible adaptability. The LH32OMHPWBC/EN is equipped with a versatile landscape and portrait orientation capability, allowing users to install the screen in a manner that best suits their environment and content requirements. This flexibility is crucial for maximizing visibility and engagement in a variety of settings.

The built-in MagicINFO software is another standout feature of the Samsung LH32OMHPWBC/EN. This powerful content management system allows users to create, schedule, and manage digital signage content with ease. Businesses can utilize this system to update information in real-time, ensuring they are always providing customers with the most relevant and current messaging.

In terms of connectivity, the display offers an array of options, including HDMI, DisplayPort, and USB ports. This ensures seamless integration with other devices and systems, making it easy for users to connect and share content from multiple sources.

Samsung prioritizes durability and efficiency in the design of the LH32OMHPWBC/EN. With a robust casing and a reliable cooling system, the display is built to withstand long hours of operation, ensuring it remains functional without overheating.

Overall, the Samsung LH32OMHPWBC/EN combines sophisticated technology with user-friendly features, making it an ideal choice for businesses seeking to enhance their visual marketing strategies. Its superior display quality, versatile installation options, and powerful content management capabilities position it as a leader in the commercial display market.
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