Samsung LH23PTSMBC/EN, LH23PTRMBC/EN, LH23PTVMBC/EN Symptoms and Recommended Actions, Check List

Page 96

Troubleshooting

Do not use benzene, thinner or other flammable sub- stances.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel).

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user is responsible for any damage caused by using these substances.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, etc. If you are having one of thes problems, perform the following checks on your computer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting. If it does, it may need service.

3.If you installed a new video card or if you assembled the PC, check if you installed the video adaptor driver.

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. Important: Do not exceed 60Hz when using the maximum resolution.

5.If you have problems in installing the video adaptor driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the video adaptor driver.

Check List

Note

The following sections lists possible problems and their solutions. Before calling for as- sistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems Related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are below.

Q:The LCD Display screen flickers.

Image 96
Contents LCD Display SyncMaster 230TSN/230MXNPower NotationalInstallation Clean Others Page Page Page Page Package Contents UnpackingInstalling a Wall Mount OthersSold separately Not included with the monitor To attach a wall mount to your monitor, follow these steps Your LCD Display FrontRear PC → Hdmi → MagicInfoPower Using the Anti-Theft Kensington Lock Remote ControlPower MTS Introduction Menu Connecting a Computer Connecting to Other DevicesConnecting a Hdmi Cable Connecting a DVI to Hdmi CableConnecting to another Monitor Connecting to an Audio System Connecting a LAN Cable Connecting a USB deviceUsing the Software Monitor DriverInstalling the Monitor Driver Manually Page Page Page Page Page Page MDC Multi-Display Channel Installation Installation ProblemsUninstall Using the Software Introduction Main ScreenPort Selection Power Control Page Input Source PC Mode Image Size PC, BNC, DVIAuto Wide mode is available only for TV, AV, and S-Video Image Size TV, AV, S-Video, Component, DVIHDCP, HDMI, DTVTime PIP SizePIP Source Settings Picture Page Settings Picture PC Settings Audio SRS TS XTSettings Image Lock Maintenance Lamp ControlMaintenance Scroll Maintenance Video Wall Page Troubleshooting Settings Value Display In Multiple Display ModeSoftware Control Panel 230TSN Main Tab CalibrationCalibrating the Touch Sensor When touching the calibration target, make sure to Testing the CalibrationTouch Settings Tab Support InformationController ID Controller TypeTouchdown Mode Liftoff ModeRight-Click Tool not available on Linux Double-Click Speed not available on Windows CE or LinuxEdge Adjustment Tab Edge Adjustment SettingDouble-Click Area not available on Windows CE or Linux Tools Tab Component VersionsDraw Test Restore Factory Settings Software Reset ControllerController Advanced Touch OptionsController Tab LinearizationTo perform a 25-point linearization of the touch sensor When touching the target, make sure you Touch Screen FrequencyTouch Screen Frequency Procedure Testing the Newly Selected FrequencyInput Available Modes Source ListEdit Name MagicInfoPicture PC / MagicInfo Mode Available Modes MagicBrightCustom ContrastBrightness SharpnessColor Control RedGreen BlueColor Temp Image LockCoarse FineAuto Adjustment Signal BalancePosition Signal Control GainOffset Size Dynamic ContrastPicture Hdmi Mode Available Modes Brightness SensorMode OffColor Movie CustomTint Digital NR Digital Noise Reduction Zoom Just ScanFilm Mode Sound Available Modes StandardMusic MovieAuto Volume BassTreble BalanceSetup Available Modes LanguageSleep Timer TimeClock Set On Timer Off TimerMenu Transparency HighSafety Lock Change PIN Lock OnEnergy Saving Medium Low OpaqueHdmi Black Level Video WallNormal Low Format HorizontalVertical FullSafety Screen Screen DividerPixel Shift Horizontal Dot Vertical LineTimer Scroll Bar EraserPeriod ScrollMode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 sec Resolution Select BarEraser Power On Adjustment Side GrayOff 1024 x 1280 x 1360 x 1366 x Off Light DarkReset Image ResetColor Reset OSD RotationLamp Control Multi Control Available ModesMulti Control MagicInfo Available ModesMagicInfo Page Page Page Self-Test Feature Maintenance and CleaningRunning a Self-Test Symptoms and Recommended Actions Problems Related to the Installation PC ModeCheck List Problems Related to the Screen Check Signal Cable messageNot Optimum Mode message Adjust the brightness and contrastProblems Related to Audio Problems Related to the Remote ControlRefer to the Brightness, Contrast Page Page General PowerSaver Plug and Play CapabilityDot Acceptable Preset Timing Modes Page For Better Display Product Information Image Retention FreeDisplay Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Contact Samsung Worldwide North AmericaLatin America EuropeCIS Asia Pacific Middle EastTerms AfricaCorrect Disposal Correct disposal of batteries in this productAuthority
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LH23PTVHBC/EN, LH23PTSMBC/EN, LH23PTVMBC/EN, LH23PTRHBC/EN, LH23PTTMBC/EN specifications

The Samsung LH23PTVMBC/EN, LH23PTSMBC/EN, LH23PTRMBC/EN, and LH23PTTMBC/EN models represent a series of high-performance digital signage displays designed for various commercial environments. These models stand out in the market due to their exceptional image quality, reliability, and innovative technology.

One of the main features of these displays is their Full HD resolution, providing clear and vibrant visuals that enhance viewer engagement. With a resolution of 1920 x 1080 pixels, the displays ensure that text and images are sharp, making them ideal for advertising, corporate presentations, and informative displays in retail spaces.

Another characteristic of these models is their durability and robust build quality. These screens are engineered to operate continuously, making them suitable for 24/7 usage in high-traffic areas. The displays come equipped with advanced thermal management features, which help maintain optimal operating temperatures, thereby extending the lifespan of the units.

Samsung's content management capabilities are another highlight of this series. The devices support a wide range of media formats, making it easy to display diverse content, from videos to images and text. This versatility is further enhanced by the inclusion of Samsung’s MagicINFO software, which allows users to create, schedule, and manage content remotely, streamlining the digital signage process.

The sleek design of these models ensures they fit seamlessly into any environment, delivering a modern aesthetic that complements contemporary interiors. Moreover, the screens feature ultra-narrow bezels, maximizing screen space and providing a more immersive visual experience.

Connectivity is another critical aspect, with multiple HDMI and DisplayPort inputs, ensuring compatibility with a variety of devices. The inclusion of USB ports also allows for easy content playback directly from USB drives.

In terms of energy efficiency, Samsung has incorporated Eco Sensor technology in these models, which adjusts screen brightness based on ambient light conditions, reducing power consumption while maintaining optimal visibility.

Overall, the Samsung LH23PTVMBC/EN, LH23PTSMBC/EN, LH23PTRMBC/EN, and LH23PTTMBC/EN models are exceptional choices for businesses looking for reliable, high-quality digital signage solutions. Their combination of stunning visuals, robust performance, and advanced features makes them well-suited for a wide range of commercial applications, ensuring effective communication and engagement with their audience.