Samsung SBB-SS08EL1/EN, SBB-SS08EL1/XY Screen appears unstable and shaky, Every 0.5 to 1 second

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Screen issue

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible

 

 

with the product. Then, change the screen settings if required by referring to the Additional

There are shadows or ghost images left on the screen.

Information on the product menu and the Standard Signal Mode Table.

 

 

There is no image on the screen and the power LED blinks

The product is in power-saving mode.

every 0.5 to 1 second.

 

 

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

If a PC is connected to the product, check the power status of the PC.

Make sure the power cable is connected properly to the product and power outlet.

If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes.

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving

 

objects such as in a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean

 

the product is defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analog and digital products.

 

 

The brightness and color do not look normal.

Go to System and adjust the Eco Solution settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Screen Fit, change the setting to 16:9.

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Center to resolve the issue.

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Contents SBB-SS08E Table of contents Picture Support Before Using the Product CopyrightElectricity and Safety Safety PrecautionsSymbols Are not followed Result if instructions are not followedInstallation Operation Product failure, an electric shock or fire may result Cleaning StorageComponents PreparationsChecking the Components Port Description PartsReverse Side RJ45Device Attaching the Signage Player BoxUse the supplied velcro to fix the adapter Change the input source Remote ControlPower on the product Not Available Adjust the volume Go to Home Launch ButtonNot Available To place batteries in the remote controlQuickly select frequently used functions Turn on or off the Smart Signage deviceRemote Control To place batteries in the remote control Dimensions Unit mm inchesCable Connection Remote Control RS232CPin Signal RS232C CableLAN Cable Pin No Standard Color SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable FemaleDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Safety Lock PIP On/Off controlPre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Picture → set each screen mode to Text under Picture Mode Connecting to a PCConnection Using an HDMI-DVI Cable Sound → set Hdmi Sound to PcdviConnection Using the component Cable Connecting to a Video DeviceConnection Using the AV Cable ――System → set Hdmi Sound to Avhdmi Connection Using an Hdmi CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p HDMI-DVI and audio cablesConnecting the LAN Cable Edit Name Changing the Input sourceSource InformationUsing MDC UninstallationMonitor Computer Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player Home featureNetwork Channel Play content using the server Home → Player →ENTER EApproving a connected device from the server Approving the Lite serverSetting the current time To specify the groupApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Option Name Operations Available features in the PlayerMenu items in the Player Internal / USB / SD Card Player page Settings menuSettings Landscape / PortraitNone Safely removes USB memoryCurrent Time When Content is RunningViewing the details of the content that is running Repeat PlaylistMusic Template files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Video Audio Monitor Frequency is different from that of the monitorMasked Image, Tiled Image content not supported Flash Power PointCharts Vertical text Functions not supportedTemplate Supported in Network Channel and Local Template filesCreation/editing/playback are only available Compatible document file formats -- Extension .lfdMenu items in the Schedule Available features in the ScheduleSchedule Configuring channel schedules Editing a channel scheduleHome → Template → Enter E Available features in the TemplateTemplate MarketSelect the Edit Text window to enter text Configuring the background image/background musicEntering text Press the Save button to finish creating the content Preview the created template using the Preview featureConfigure Template Name and Storage PreviewDevice? message appears Clone ProductHome → Clone Product → Enter E PC Connection Cable ID SettingsDevice ID Device ID Auto SetHome → Network Status → Enter E Network StatusCheck the current network and Internet connection Home → On/Off Timer → Enter E On/Off TimerOn Timer Off Timer Holiday ManagementOff / On TickerHome → Ticker → Enter E Home → More settings → Enter E More settingsPicture settings menu appears URL Launcher Home → URL Launcher → Enter EMenu m → Picture → Picture Size → Enter E PicturePicture Size Position Reset PictureHdmi Black Level Zoom/PositionMain picture Sub picture PIP SettingsOnScreen Display Menu m → OnScreen Display → PIP → Enter EOnscreen Menu Orientation Source Content OrientationDisplay Orientation Aspect RatioMenu Language Reset OnScreen DisplayMessage Display Network type Network SettingsNetwork Network Settings Wired Connecting to a Wired NetworkSet Network type to Wired from the Network Settings Automatic Network Settings WiredManual Network Settings Wired Server Network Settings Device NameVoice Guide AccessibilitySystem Setup TimeAuto Source Switching Power ControlEco Solution Device ManagerChange PIN Pointer SettingsPlay via General Safety LockSecurity USB Auto Play LockHdmi Hot Plug Reset SystemMenu m → System → Reset System → Enter E DivX Video On DemandAuto Update Software UpdateUpdate now SupportGo to Home Reset AllMenu m → Support → Reset All → Enter E Playing photos, videos and music Media Play USB HDD greater than 2TB is not supportedCompatible devices with media play File system and formatsRemoving a USB device Using a USB deviceConnecting a USB device Turn on your productPlaying media content from a PC/mobile device Approving a PC/mobile device connectionPlay content saved on a device connected to a home network Features provided in the media content listWhen connected to a home network Dlna Source → Source → USBMenu items in the media content list Option Name Operations Photos Videos MusicAvailable buttons and features during photo playback Select Scene Subtitle Language / Sync / Reset Sync / Size / EncodingRewind / Fast forward OffShuffle Available buttons and features during music playbackSound Mode Select SpeakersSupported Subtitle and Media play file formats Supported image resolutionsFile Extension Type Resolution SubtitleFile Extension Type Codec Comments Supported music file formatsSupported Video Formats Video DecoderMkv AviDivX 3.11 / 4.x / 5.x 1920 x ~30 AsfChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsProduct will turn off automatically Screen appears unstable and shakyEvery 0.5 to 1 second Brightness and color do not look normalSound issue There is audible sound when the volume is muted Remote control issueSource device issue Remote control does not workPIP menu is not available Other issueThere is no sound in Hdmi mode 102 IR sensor is not functioningQuestion Answer Monitor SettingsHow can I change the resolution? How can I change the frequency?How do I set powersaving mode? QuestionSpecifications Model NameRating Typical Max PowerSaverPowerSaver Normal Operation Power saving mode Preset Timing Modes Pixel Clock Sync Polarity KHz MHz108 Not a product defect Product damage caused by customers faultAppendix OthersLicense Terminology 480i / 480p / 720p
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SBB-SS08EL1/EN, SBB-SS08EL1/XY specifications

The Samsung SBB-SS08EL1/EN is a powerful digital signage player designed for various commercial applications, such as retail, transportation, and public information displays. Built to offer reliability and performance, this compact device integrates seamlessly with Samsung's extensive range of displays, providing an ideal solution for businesses seeking to enhance their visual communications.

One of the standout features of the SBB-SS08EL1/EN is its powerful processing capability. Powered by the Intel processor, the player ensures smooth playback of high-resolution content, including full HD videos and graphics. This performance is crucial for environments where dynamic content is essential for engaging viewers and conveying information effectively.

The player supports various content formats and is compatible with leading content management systems, making it easy to create, schedule, and distribute digital content. Users can take advantage of built-in software solutions that streamline the content management process. The device also supports 4K resolution output, enabling businesses to showcase visually striking media that captivates attention.

Connectivity is another highlight of the Samsung SBB-SS08EL1/EN. It includes a range of input and output options such as multiple HDMI ports, USB ports, and a LAN connection. This versatility allows for easy integration with existing systems and displays, facilitating efficient content transfer and device control. The player also supports Wi-Fi and Bluetooth connectivity, enhancing its capabilities as a resourceful digital signage solution.

Regarding durability and reliability, the SBB-SS08EL1/EN is designed for continuous operation. Its robust construction allows it to endure the demanding conditions of commercial settings, ensuring it can handle long hours of content playback without overheating or experiencing glitches.

Power management is efficient, and energy consumption is optimized, making it a sustainable choice for businesses. The sleek design of the player complements modern commercial setups, allowing it to be discreetly installed without disrupting the aesthetic of the environment.

In summary, the Samsung SBB-SS08EL1/EN digital signage player combines performance, connectivity, and robust design, making it an excellent choice for businesses aiming to enhance their visual communication strategies effectively. With its ability to deliver high-quality content reliably and efficiently, this device is set to meet the evolving needs of the digital signage landscape.