Samsung PH42KPPLBC/XV, PH42KPPLBC/EN Problems related to the Screen, Check Signal Cable message

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Troubleshooting

A:Check if the signal cable between the computer and the PDP Display is securely con- nected.

(Refer to Connecting a Computer)

Problems related to the Screen

Note

Problems related to the PDP Display screen and their solutions are listed.

Q:The screen is blank and the power indicator is off.

A:Ensure that the power cord is firmly connected and the PDP Display is on.

(Refer to the Connecting a Computer)

Q:"Check Signal Cable" message.

A:Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting a Computer)

A:Ensure that the PC or video sources are turned on.

Q:"Not Optimum Mode" message.

A:Check the maximum resolution and the frequency of the video Adaptor.

A:Compare these values with the data in the Preset Timing Modes Chart.

Q:The picture rolls vertically.

A:Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)

Q:The image is not clear; picture is blurred.

A:Run Frequency Coarse and Fine tuning.

A:Turn on again after removing all accessories (video extension cable, etc.)

A:Set the resolution and frequency to the recommended ranges.

Q:The picture image is unstable and shakes.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:Ghost images are shown in the picture.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:The image is too light or too dark.

A:Adjusts the brightness and contrast. (Refer to the Brightness, Contrast)

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Contents PDP Display Unpacking Package ContentsChecking the Contents of the Package Manuals Source button Source Your PDP Display FrontRear PowerAudio OUT L- Audio R Remote Control Using the Anti-Theft Kensington LockPIP Swap Introduction DEL button + VOL Mute PC / DVI / MagicInfo M/B MagicBright Mechanical Layout P42H-2 PDP Display Head Installation Vesa BracketDimensions Components Wall Bracket InstallationWall Bracket Assembly To mount the product on the wall bracket Page Wall Bracket Angle Adjustment Connections Connecting a Computer Using a Power cord with EarthConnecting AV Devices Connecting to Other devices Using a Power cord with EarthConnecting Using a Hdmi Cable Connecting to a CamcorderConnecting to an Audio System Connecting Using a DVI to Hdmi CableMaintenance and Cleaning Self-Test Feature CheckCheck List Symptoms and Recommended ActionsProblems related to the Installation PC Mode Check Signal Cable message Problems related to the ScreenProblems related to the Remote Control Problems related to Audio
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PH42KPPLBC/XV, PH42KPPLBC/XY, PH42KPPLBC/EN specifications

The Samsung PH42KPPLBC series, specifically the models PH42KPPLBC/EN, PH42KPPLBC/XY, and PH42KPPLBC/XV, exemplify the latest advancements in display technology and engineering excellence. Designed primarily for professional settings, these models are crafted to meet the demands of various environments, including retail, corporate, and educational spaces.

A standout feature of the Samsung PH42KPPLBC series is its vibrant 4K Ultra HD resolution, which delivers stunning visuals and crisp details. With a resolution of 3840 x 2160 pixels, content is displayed with remarkable clarity, ensuring that even the smallest details are rendered accurately. This high-definition performance makes it ideal for presentations, advertisements, and interactive displays.

The displays use advanced LED technology, contributing to enhanced brightness and contrast. This ensures that images are not only eye-catching but also consistent, even in brightly lit environments. The superior brightness capabilities allow content to be seen clearly from various angles, making it suitable for high-traffic areas where visibility is essential.

Samsung's Smart Signage Platform is integrated into the models, providing users with a powerful content management system. This feature allows for easy scheduling and playback of multimedia content, facilitating dynamic updates and real-time information dissemination. Whether it’s displaying promotional content or providing informative updates, the flexibility of the platform enhances user engagement.

Connectivity is another critical advantage of the PH42KPPLBC series. With multiple input options, including HDMI, DisplayPort, and USB, users can effortlessly connect various devices for a seamless experience. This versatility ensures that the display can serve multiple functions within different applications and environments.

The design of the PH42KPPLBC series is both sleek and durable, featuring a slim profile that allows for easy installation in various configurations, whether wall-mounted or freestanding. Additionally, the displays are designed to operate continuously, making them ideal for 24/7 usage in demanding environments.

In conclusion, the Samsung PH42KPPLBC/EN, PH42KPPLBC/XY, and PH42KPPLBC/XV models stand out as exceptional choices in the commercial display market. With their stunning 4K resolution, advanced LED technology, smart signage capabilities, versatile connectivity, and robust design, they are tailored to meet the diverse needs of businesses and institutions looking to enhance their visual communication strategies.