Samsung LH52BPQLBC/XY, LH52BPTMBC/EN, LH52BPULBC/EN Symptoms and Recommended Actions, Check List

Page 102

Troubleshooting

Do not use benzene, thinner or other flammable sub- stances, or a wet cloth.

We recommend that a SAMSUNG cleansing agent is used to prevent damage to the screen.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Contents LCD Monitor SyncMaster 520DX,520DXnPower NotationalNotational Conventions Installation Clean Others Page Page Page Package Contents UnpackingSold separately Your LCD Display Front PonentRear Brightness SensorDVI / PC / Hdmi in DVI/PC/HDMI AU BNC/COMPONENT OUTR/PR, G/Y, B/ PB, H Using the Anti-Theft Kensington Lock Remote ControlPIP Swap Still Auto Standard → Music → Movie → Speech → CustomStandard → Movie → Custom TomMechanical Layout520DXN Installation Vesa Bracket LCD Display HeadWall Bracket Assembly DimensionsWall Bracket Installation ComponentsPage To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Connecting a Computer Using a Power cord with Earth ConnectionsConnecting to Other devices Using a Power cord with Earth Connecting AV DevicesConnecting to a Camcorder Connecting a DVD Player Connecting a DTV Set Top BoxConnecting Using a Hdmi Cable Connecting Using a DVI to Hdmi Cable Connecting to an Audio SystemConnecting a LAN Cable Using a Power cord with Earth Connecting a USB device Using a Power cord with Earth Installing the Monitor Driver Automatic Monitor DriverInternet web site Installing the Monitor Driver Manual Page Page Page Page Page Page Page Introduction Main ScreenPort Selection Power Control Page Input Source Image Size PC, BNC, DVIImage Size TV, AV, S-Video, Component, DVIHDCP, HDMI, DTV Auto Wide mode is available only for TV, AV, and S-Video TimePIP PIP SizePIP Source Settings Picture Settings Picture PC Page Settings Audio Settings Image LockMaintenance Lamp Control Maintenance Scroll Maintenance Video Wall Troubleshooting Settings Value Display In Multiple Display Mode PC / BNC / DVI Input Available ModesSource List MagicInfo ComponentMagicInfo Picture PC / BNC / DVI / MagicInfo Mode Available ModesEdit Name BNCInternet MagicBrightEntertain TextBrightness CustomContrast SharpnessGreen Color ControlRed BlueCoarse Auto AdjustmentImage Lock FineSignal Balance Signal Control→ → Enter → Signal Control Gain Size Dynamic ContrastOffset Mode Picture AV / Hdmi / TV / Component Mode Available ModesBrightness Sensor OffColor Dynamic, Standard, Movie, or Custom can be activatedTint Film Mode Digital NR Digital Noise ReductionContrast Brightness SensorMusic Sound Available ModesStandard MovieTreble Auto VolumeBass BalanceSetup Available Modes LanguageSleep Timer TimeClock Set Menu Transparency On TimerOff Timer High Medium Low OpaqueSafety Lock PIN Energy SavingHdmi Black Level Full Video WallFormat NaturalHorizontal VerticalScreen Divider Safety Screen Pixel ShiftHorizontal Dot Timer Vertical LinePeriod Scroll Bar EraserMode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 sec Bar Resolution SelectScroll EraserSide Gray Power On Adjustment→ Power On Adjustment → , → Enter Off 1024 X 1280 X 1360 x 1366 XColor Reset ResetImage Reset Lamp ControlMulti Control ID SetupMulti Control Available Modes MagicInfo Available ModesMagicinfo Select Magicinfo in the Source List menu Photo AutoOriginal Slide ShowInterval Rotation ZoomClose MusicMovie Play Full SizeSetup InternetSchedule View TCP/IPPassword ConnectionFile Play OptionRotation Sets the picture orientation Self-Test Feature Check Maintenance and CleaningSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Problems related to the Screen Check Signal Cable messageNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlProblems related to MagicInfo Page General MagicInfo Client Power Indicator Blinking Off PowerSaverPowerSaver When used as a Network monitor MagicInfo Pro Server RequirementPowerSaver When used as a normal monitor Preset Timing ModesVESA, 1360 x 47.712 60.015 85.500 For Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Select method Change the characters color periodicallyApply the Screen Pixel function on Product Information Appendix Contact Samsung WorldwideCIS Middle East & Africa Terms Correct Disposal SRS TS XTAuthority Correct disposal of batteries in this product Europe only
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LH52BPULBC/NG, LH52BPTABC/XY, LH52BPQLBC/XY, LH52BPQLBC/NG, LH52BPTLBC/XY specifications

The Samsung LH52BPPLBC/EN and LH52BPTLBC/EN are remarkable digital signage displays designed to meet the diverse needs of businesses and organizations seeking to enhance their visual communication. With their stunning display technology and user-centric features, these models are perfect for a wide range of applications, from retail environments to corporate settings.

One of the standout characteristics of the Samsung LH52BPPLBC/EN and LH52BPTLBC/EN is their 52-inch screen size, providing an expansive viewing area that captures attention and engages audiences effectively. The displays utilize LED technology, delivering vibrant colors and sharp images, which are essential for creating impactful visual content. The resolution on these displays is impressive, ensuring that graphics, videos, and text are rendered with clarity.

Both models are equipped with Samsung’s cutting-edge QLED technology that enhances color accuracy and luminance. This feature ensures that content is presented in lifelike colors, making it ideal for showcasing products, promotional content, or important information. Additionally, the high brightness levels make these displays suitable for various lighting conditions, including bright environments.

Another notable aspect of the LH52BPPLBC/EN and LH52BPTLBC/EN is their versatility in installation. They can be mounted in various orientations, whether landscape or portrait, providing flexibility to fit the specific requirements of any space. The slim design and minimal bezels further aid in creating a seamless video wall experience when multiple displays are used together.

These models also incorporate Samsung’s MagicINFO software, enabling easy content management and scheduling. Users can remotely control and update content across multiple displays, streamlining operations and ensuring that messaging is current. Additionally, the screens support a variety of connectivity options, including HDMI, USB, and network interfaces, facilitating easy integration with existing technology ecosystems.

Durability and reliability are paramount in commercial settings, and these displays are built to withstand constant usage. With an extended lifespan and low maintenance requirements, they promise longevity and consistent performance.

In conclusion, the Samsung LH52BPPLBC/EN and LH52BPTLBC/EN are high-performance digital signage displays that combine superior image quality, advanced technologies, and flexible installation options. Their capabilities make them an excellent choice for businesses looking to enhance their visual communication strategies and elevate audience engagement. Whether in a retail store, airport, or corporate lobby, these displays are designed to impress and inform.