Before Contacting the After-Sales Service
ENG
It always takes a little time to become familiar with a new appliance.
If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.
If the above guidelines do not allow you to solve the problem, take a note of:
The model and serial numbers, normally printed on the rear of the system
Your warranty details
A clear description of the problem
Then contact your local dealer or SAMSUNG
Problem
The system does not work
G
E
NThere is no sound
E
R
A
L
The Timer does not work
In case it does not work, even the action is taken as above.
CD The compact disc player / does not start playing
MP3
I
CD
Checks/Explanation
•The main lead is not correctly plugged into a wall socket or the wall socket is not switched on.
•The remote control batteries need replacing or the polarity has not been respected.
•The STANDBY/ON button has not been pressed.
•The volume has been completely turned down.
•The correct function (TUNER, CD, USB, AUX) has not been selected.
•You have connected a set of earphones.
•The loudspeaker wires have been disconnected.
•The Mute button has been pressed.
•The timer has been stopped by pressing TIMER ON/OFF.
•Press the STOP button for 5 seconds in power ‘OFF’(standby), then it is returned the original position (RESET)
•The CD function has not been selected.
•The disc has been inserted face down or is either dirty or scratched.
•The laser sensor is dirty or dusty.
•The system has not been installed on a flat, horizontal surface.
•Condensation has formed in the player; leave the system in a warm, airy room for at least one hour.
RReception is poor or no radio A stations are received at all
D
I
O
•The TUNER function has not been selected.
•The radio frequency has not been correctly selected.
•The aerial has been disconnected or is not facing the right way. Turn it until you find the best orientation.
•You are in a building that blocks radio waves; you must use an outside aerial.
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